“Karen from Cardiff branch helped my mother today.
She was very sympathetic, kind and understanding.
A true professional with a heart.
I cannot give her enough praise.
You know who you are and thank you.”
“I was assisted by wonderful Jane at Barclays Central Milton Keynes today when I made some payment relating to my property purchase. Jane was very helpful.”
“Spoke to Angela from Albion branch. She went out of her way and try to make sure that our needs were met. She has good customer service. She made a follow up call and updated us on what was going on, she came up with a solution to solve our issues. Thank you Angela, keep doing what you're doing.”
“Me and my parents saw Arvinder in bexleyheath branch and he was very friendly and helpful.
He explained everything to us very thoroughly and got everything done quickly. Was very happy with the service.”
“I visited Barclays Solihull branch today with my elderly mother.We didn't have an appointment and was dealt with by a gentleman named Tim.He was very patient with us both and very professional making sure my mother understood evan after having to explain a number of times.Tim treated my mother like his own,a big thank you to Barclays for employing such caring staff in a world that doesn't seem to have time for people anymore!!
Big thanks
Doreen and Martin!!”
“I have find the staff at Barclays Derby Belper HUB and Alfreton HUB are friendly helpful and always willing to give their support A special thanks to Stanley T Alfreton HUB and his support with the APP and many other issues I have had.”
“I am disabled & partially sighted with memory problems. I always need help at the Sutton Coldfield Branch. All the staff goes out of their way to help me & assist me.
Top staff at the Sutton Branch & led very well by Vanessa Farrington. 5 Star Service 🙏🙏”
“Big thank you to Beth in the Sheffield branch of Barclays. Beth helped us with some technical issues on our statement working in the digital hub. Beth went to the trouble of calling to update us on progress and to make sure our issue was resolved. Outstanding service. Thanks Beth”
“Appreciation for exceptional service from Ednalyn at Hammersmith.
Dear Barclays Team
I hope this message finds you well
I am writing to express my sincere gratitude for the outstanding service I received from Ednalyn
At your branch Hammersmith.
Her professional dedication, and courteous demeanor made my banking experience truly exceptional.
Ednalyn’s attention to detail and willingness to go the extra mile ensured that my needs were not only met but exceeded.
Her ability to handle my inquiries with such efficiency and care is a testament to her remarkable customer service skills.
Please convey my thanks to Ednalyn for her exemplary service.
It’s because of employees like her that customers feel valued and well taken care of.
Thank you once again for the exceptional support.
Sincerely
I Rabie”
“Went to sort my dad POE today, Clive who I saw was great, we hit problems and he managed to sort it out, he went above and beyond to help me, he also sorted my accounts out while I was there he even showed me some things i didnt know about the app, I came away feeling very thankful, I would definitely recommend barclays.”
“We visited your Falmouth Branch, situated in the Library to have some help from Andrea today
She is the most Helpful, Trustworthy and knowledgable person . We feel that our accounts with Barclays are so safe in her hands.
Thank you Andrea from P & P”
“I attended an appointment at Barclays in Cheltenham yesterday,and after speaking with Julie who I might add was very professional,friendly, and helpful,delt with what I wanted to get sorted,with my account ,so I came away very pleased and leant a little bit more of how to use the banking app”
“I had a meeting with Debra on 28/8/2024 at Llantrisant Golf Club. Not appointment was necessary and she was very friendly, helpful and efficient. I would definitely recommend this type of meeting, particularly as the golf club is so well situated. Parking is very easy and the meeting was held in a very private environment. I have never used a Barclays hub before but i will definitely do again. Many thanks for your help Debra.”
“I visited the Barclays local in Dereham leisure centre to get help with what I thought was a difficult situation regarding my current account. I spoke to a lovely lady call Michelle and within minutes the problem had been solved. Michelle is very knowledgeable about banking and couldn’t have done more to help me and put my mind at rest. Thanks Michelle”
“Today I visited the Barclays help section @ the Methodist Church Hall Orpington Since the local bank closure, I have been in 3 times and have found all ladies very willing to help solve my problem I am in My 80's and they have all helped me without making me feel inadequate. so they do merit the 5stars I have given”
“Attended Truro branch on 19th August to register an LPA for my ill mother. I felt very fortunate to initially speak to Jos at the counter and organised an immediate appointment with Andrea. Their patience, understanding and professionalism in what was for me a difficult situation was reassuring”
“I use Barclays Albion Street Leeds, they are so helpful, professional yet friendly.
There is one of the girls called Anne, a pleasure to deal with.
I opened my account in 1986”
