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Barclays Reviews

1.6 Rating 884 Reviews
13 %
of reviewers recommend Barclays

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Barclays 1 star review on 11th December 2024
Enzo Robert
Barclays 1 star review on 15th November 2024
JACK
Barclays 1 star review on 14th November 2024
NORLAN
Barclays 1 star review on 4th November 2024
Aurora Glenny
Barclays 4 star review on 3rd November 2024
Magret
Barclays 1 star review on 31st October 2024
Easton
Barclays 1 star review on 5th September 2024
Anonymous
16
Anonymous
Anonymous  // 01/01/2019
I use Barclays Albion Street Leeds, they are so helpful, professional yet friendly. There is one of the girls called Anne, a pleasure to deal with. I opened my account in 1986
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Posted 4 months ago
Gulshan was absolutely amazing, professional, digitally experienced. She completed my query very quickly. Lovely lady and she showed me how to access the necessary information on my Barclays app
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Posted 4 months ago
Absolutely disgraceful been a customer of Barclays for 30 plus years went in today to open an account for my mum and was told I could only open one on line we had all documents needed so went to NAT west and they did everything for us mum was going to put £100.000 pound into that account might even change accounts my self
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Posted 4 months ago
Visited Barclays branch in Crewe(15.08.2024),staff there is sooo helpful and amazing. I want to highlight one employee in particular her name Diana. She helped me with my problem on Barclays app. Very kind and knowledgeable lady.
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Posted 4 months ago
Staff member gulshan of Barclays at Wimbledon branch was very helpful with my bill payment on the app
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Posted 4 months ago
I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,000 dollars. I went to the police to file a report and they also failed to help me. A gentleman at the stiction walked up to me and handed me a note that contained an Email address (lisaellzabet 662  @  gm ail  .  com) and this number(+1 301 658 0921) he told me this recovery company could help me. And truly after getting in touch them and submitting every documentation within 72 hours i got a mail she was able to recover all my funds and also revealed the men behind the dirty act. I wish to let everyone know that it is possible to get your money back if you contact the right person and follow instructions.
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Posted 4 months ago
Had an appt this morning at 10 didn't have to wait. Michelle was very helpful sorting out everything we needed. Very pleased with customer service
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Posted 4 months ago
Childlish design comparing other similar online banking apps . Annoying forced updates … changing photos in background and videos ? Who ask for it and who is paying for it … again lower than others ….
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Posted 4 months ago
Customer service is terrible. wait for ever to speak to someone about their technical problem... like dealing with the inland revenue and they just don't care...
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Posted 4 months ago
The Barclays app is rubbisish as well I'm not able to verifying ID in person at our local Barclay's branch. I went into the branch with a driving license and passport but she insisted these IDs could only be verified using the Barclays App. The problem is the app did not accept the photos taken in the App. We both tried for about an hour to take photos but they were not accepted saying 'glare' (the details could easilly be read). I also tried at home with curtainss closed etc. My father is dying and I have power of attorney but can't pay bills for him...... Phoned them up and got a call centre saying book an appointment at the branch..... going round in circles...... Absolute nightmare !!!!!!!!!!
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Posted 4 months ago
Lovely bank
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Posted 4 months ago
Have been othe ph for over an hour they have hung on me 5times... And still not sure if my problems were resolved!! Will find out out if my new cards arrived...worst customer service i've ever had!!
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Posted 4 months ago
I’ve been with Barclays since I was 16 year old never change my bank. I’m now 46-year-old and I’ve run lots of businesses with Barclays and I’m doing okay at the moment but because of Barclays Katie one of the investigators who does not understand people who have learning disabilities like dyslexia has totally decided to be 1,000,000% discriminating against me because of my disability, dyslexia as always help me except for when they asked me to provide lots of stuff in the past I was able to wondering and speak to a business manager but Katie Bassett does not accept face-to-face meetings does not accept me coming and showing all the stuff I have on my laptop. She wants me to pay my accountant to come and see her or wants me to provide everything by email which I’ve tried my best which is not the best way to deal with somebody who is dyslexic dealing with dyslexic people in writing is extremely hard and I’m sure this message has lots of errors but Barclays Bank cannot see past that and cannot see past somebody’s disability. It’s absolutely disgusting. They are closing my bank account because I’m dyslexic. They wouldn’t close my bank account if I had no legs , but yet because I have a disability a hidden disability Barclays Bank find it appropriate to do so after I’ve been with him for over 30 years
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Posted 4 months ago
Carol greeted me with a smile and then asked Holly to help me. They both gave me 110% Customer Satisfaction. Both very warm, caring and helpful. Thank you girls.
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Posted 4 months ago
I have been talking to the Premier Banking Team on the phone, & I can’t praise Debra Caprice enough. She was helpful, she had a really nice manner, very friendly & made me feel valued. She carried out my requests in an efficient manner & I was very happy with everything she did. Thank you Debra.
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Posted 4 months ago
I have been to the Barclays Edgware Road branch on the 9th of August, I can’t praise Anisa enough for her patience, her help in finding a solution for my issue. Excellent customer service.
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Posted 4 months ago
So, let me tell you about this crazy situation I found myself in. I had invested a significant amount of money in this company, thinking it would be a great opportunity to make some extra cash. But then things took a turn for the worse, and suddenly I couldn't withdraw my funds and they could not give me a reasonable reason for that other than asking for my personal information which is kinda weird. I was freaking out, until a friend recommended Mrs. Charlotte Scotte and her remarkable team to help me out. Let me tell you, they were lifesavers! They worked tirelessly to retrieve my money from the company, and after some back and forth, I finally got it back. I can't thank them enough for their expertise and persistence in getting me what was rightfully mine. It was definitely a lesson learned about doing thorough research before investing in anything, that's for sure! You can contact her via email: charlotte...scotte....24....@.....gmail.....com WhatsApp: +1--(330)519--2440
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Posted 4 months ago
Very bad Had worst banking experience Very rude staff
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Posted 4 months ago
Spent an hour waiting for a call to unblock my pin number on my card just for this lady to tell me i failed my verification? didnt even give me any other people i should call or anything she just said that i failed the verification and she cant proceed further?? what the heck??? ruin of my evening geniunely
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Posted 5 months ago
After 3 successful trades, I got scammed £250,000 cumulatively. I will advise you all not to invest your hard earned money on local bank. It’s all façade as they lure you into investing a lot of money and then steal it at once. I got help to fight back hard till I recovered my money after months of agony and depression. I am willing to share my experience with other victims who might need help. Contact Rose Support ( rose_hoover_90_@_gmail_._com ) . They are professionals and helped me get my assets back. All thanks to rose once again.
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Posted 5 months ago
Barclays is rated 1.6 based on 884 reviews