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Barclays Reviews

1.6 Rating 925 Reviews
14 %
of reviewers recommend Barclays

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Barclays 1 star review on 9th April 2025
Nosa
Barclays 5 star review on 6th April 2025
Mike
Barclays 5 star review on 10th March 2025
HELEN
Barclays 2 star review on 22nd January 2025
Brunhild Martel
Barclays 1 star review on 11th December 2024
Enzo Robert
Barclays 1 star review on 15th November 2024
JACK
Barclays 1 star review on 14th November 2024
NORLAN
20
Anonymous
Anonymous  // 01/01/2019
Avoid the Leeds Moortown Barclay Bank like the plauge. Horrendous staff, 2 smackhead lads behind the counters, the nearly bald short hair chav looks like a crackhead and both act like they have a important and well paid job (delusional c*nt) and a fat ugly african girl with no manners. The so called branch manager is also a gassed up little squirt, avoid this bank at all costs.
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Posted 5 years ago
Avoid visiting the Leeds Moortown branch on 390 Harrogate road like the plague. 2 smackhead lads behind the counter on minimum wage and a couple of dirty skanks who make up the numbers. Plenty of other banks who take pleasure in customer service, avoid this bank and its retarded ugly turd staff at all costs.
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Posted 5 years ago
Hi, Please stop involving us in your criminal political agendas, I’m straight and tolerant but I don’t have to accept your rainbow on my phone, we have children and it is our right to fully protect them and the process starts from our phones. I’ve taken a decision to close my Barclays account for a unique reason, “ respect me as a non gay person in the same way you are pretending to respect lgbt people and stay neutral” Good bye and see you never again.
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Posted 5 years ago
Barclays is a bank, not a political institution. You might consider opening a political side to your business and leave those customers that came to you neutrally to stay in peace. Stop shoving your agendas on our phones. Its really senseless and annoying. You should stay neutral to all your customers. Why we don't see you pushing religious agendas to us, stop this or you will lose customers. I don't want cross, rainbow, red or blue logos reflecting your agendas on my phone. Shame on you. One angry customer who happens to be a Christian, stop violating my right of freedom to live my life the way I choose.
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Posted 5 years ago
Shouldn't be promoting personal political agendas whatever the philosophy.. no crosses, crescent moons or rainbows please. Stick to banking and stay out of preaching at down to others. Civil society needs tolerance and that can only be maintained by neutrality.
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Posted 5 years ago
Barclays processes are set up to make it maximally difficult to close an account with them. They force you to waste time on branches and endless calls - both during business hours, as they refuse to give this service on weekends. Avoid them.
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Posted 5 years ago
We visited Barclays Westfield, Stratford City, we had to wait 50 minutes to pay in a cheque, as there was only one paying in machine working. There was a young Barclays assistant walking around and was bothered about people waiting. There are two paying in machines and only one is working, the other is broken and has been for 2/3 months. This Barclays branch is like a third world bank in experience, just so hopeless.
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Posted 5 years ago
Rubbish bank had 2 amounts for 800 taken and refused to do charge backs. Lost alot money useless bank AVOID
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Posted 5 years ago
This is the most corrupt bank ever stay away !!!! Run by complete trash wouldn’t give them a penny!! You have to be a business prostitute to work here!!
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Posted 5 years ago
I phoned Domestic and General to book a serviceman for my washing machine and get a text back from Barclays. And, you're asking me what went wrong!?! I thought that would be obvious someone's hacked into your system. Nevermind, stranger things have happened at sea!☺😙☺ Please do get your act together, I've more pressing matters to deal with than to inform you of a security breach. 😍
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Posted 5 years ago
AVOID, ABSOLUTELY DISRESPECT TO CUSTOMERS
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Posted 5 years ago
On visiting Barclays Bank today at High Street Ayr my brother and I were dealt with a very professional and courteous advisor called Mellisa. She sorted out our business with ease and knowledge. Mr brother has bank with Barclays for at least 50 years. Never had any problems. We are currently in the process of transferring from another bank extra business to Barclays. Please tell Mellisa how grateful we are. Happy Barclays customer
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Posted 5 years ago
I had an issue that need to be sorted out ASAP and a guy called Chris from the Liverpool branch helped me out and sorted my issue within 24 I was very impressed. Many thanks Naomi
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Posted 5 years ago
As a former staff personal banker. As a former staff personal banker.. Premier banker wow they are the epitome of greed... Self cenerdness and backstabbing... I served them in sales for 4 yrs and all I got is the boot! I dunno if its d brit way to leave your man behind when times get tough.. That's what a former manager left in legacy
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Posted 5 years ago
If your using the account manager machines anyone standing behind can read all the information on screen.Branch staff say they can do nothing about this lack of security.
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Posted 5 years ago
My credit card was blocked as a result of a supposed fraudulent activity attempt which turned out to be a recurrent direct debit payment and was, therefore, a system failure. All my direct debits were declined and my card refused to pay the rest of my holiday, including the accommodation fees causing a huge nightmare. As soon as I realised of the issue I contacted the customer service department that tried to replace my card, but even though I had provided an Indonesian postal address they somehow decided to send the replacement to my house in the UK. Why would I need the replacement in the UK if I was “enjoying” my holiday in Bali? Ten days had gone by and after a few more hours of customer service, where I was annoyingly verified multiple times and bounced back and forth from one department to the other, I was finally sent an emergency card by Visa which was supposed to take only 48 hours. After four entire days of waiting and frustration my emergency card finally arrived, only to discover the reality that it didn’t work in any ATM, retail or online transaction. A few more hours over the phone with the customer service and my patience had hit rock bottom. I was reassured of receiving a new fully functioning replacement of the credit card as soon as possible but unfortunately, my luck of Barclays customer service wasn’t on my side of the table, once again I was sent a useless replacement to my UK address. Twenty days have gone by and to date, I still haven’t received a solution. I had to transfer all my available funds from my other Barclays accounts to my Revolut account as I have lost trust in the bank that attempted to serve me well for years. I have explained my anger and disappointment to one of Barclays UK’s Customer Relationship Managers who kindly offered a skinny £50 compensation for the inconvenience! After the shocking treatment, I can’t wait to close all my Barclays bank accounts as Barclays failed big time in serving its purpose and I don’t believe it deserves my customer loyalty any longer.ileniav85@gmail.com
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Posted 5 years ago
Barclays Surbiton branch has a breed of unhelpful,rude uninterested skeletal staff.Other banks in the same area are OPEN on Wednesday's!
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Posted 5 years ago
Have someone who will do their job and remember what customer service is. I am now looking to move my account.
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Posted 5 years ago
Taking service charge as quick as they can, release funds for customer as slow as they can!! It has take two months that I still haven't get it!! 0 star for the customer service!
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Posted 5 years ago
Received letter from Barclays Leicester 14.5.19 re money paid into my account by mistake (and taken out before I had even noticed!) only small amount, however I had to contact bank on receipt of letter to verify and I dealt with the most loveliest mannered girl who took me through all my details, no waiting, all cleared up with no further action needed. We are all ready to complain but this time well done Barclays on employing Jess who told me she was only 18, well, well done Jess! Made my day!
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Posted 5 years ago
Barclays is rated 1.6 based on 925 reviews