Hi Anj,
Thanks so much for taking the time to review our product. We are so sorry to hear that you are having some issues with the Gumboots.
Our team has reached out to you privately as we would love to chat further and get this resolved for you as soon as possible.
We look forward to chatting with you soon!
Much love,
The Bared Team xx
“Update: I’m revising my review; even though the Swifts still aren’t a great pair for me personally, the customer service I’d received since has been above and beyond. They called and emailed me to speak about my experience, listened to my needs, and offered to send a replacement in another style. This was unexpected as it was way after my returns period. Very thoughtful and I’m much happier with my GoShawks instead. Thank you Bared, you’ve really turned this negative experience around for me.”
Hi Sarah,
Thanks for taking the time to provide us with an updated review. :)
We're so happy we could turn this experience around for you and that you love your new shoes!
Have a great day!
Best,
The Bared team x
