Bark.com Reviews

Name: Bark.com
Rating: 4.81

4.8 Rating 5,648 Reviews

98 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.8

Based on 5,648 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Bark.com 5 star review on 3rd December 2024

115

Anonymous

Anonymous // 01/01/2019

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“quick and helpful replies”

Helpful Report

Posted 3 weeks ago

Hi Anne, Thank you for your review! We are glad to hear we were able to help you. Kind regards The Bark Team

Posted 3 weeks ago

“great quick replies”

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Posted 1 month ago

Hi Christopher, Thank you for your review! We are glad to hear we were able to assist. Kind regards The Bark Team

Posted 3 weeks ago

“I do not know if you independently rate the services you recommend but I think the gentleman I selected would have been far happier with a Hard Landscape project . I do not think I will use him again for general gardening . If bark does not check their backgrounds I do not see your company purpose. End of evaluation.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback, and we’re sorry to hear that your experience didn’t meet your expectations. While we don’t independently rate the services provided, we do aim to match customers with professionals who fit their needs based on the information shared. We understand that finding the right fit is essential, and we appreciate your insight on the pro you selected. We encourage all professionals to provide details of their skills and expertise, but we recommend reviewing their previous work and discussing your specific needs before committing to ensure it’s the right match. Your feedback is invaluable in helping us continue to improve the platform. If you have any further concerns or need assistance finding a more suitable professional, please feel free to reach out. Kind regards, The Bark Team

Posted 3 weeks ago

“My first visit I was impressed by the ease to find the perfect professionals I needed. Saved me alot of time instead of browsing through a long list of possibilities.”

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Posted 1 month ago

Hi Pat, Thank you so much for your kind feedback! We’re thrilled to hear that your first visit to Bark was a success and that our platform helped you quickly find the perfect professionals. We strive to make the process as easy and efficient as possible, and it’s great to know that we saved you time in your search. If you need assistance again in the future, don’t hesitate to reach out—we’re always here to help! Kind regards, The Bark Team

Posted 3 weeks ago

“I was shocked that I needed to sign up for an upgrade package before I even started with a cleaning service. I am not interested in going forward with your services.”

Helpful Report

Posted 1 month ago

Hi Gokyo, Thank you for your feedback. We understand that it can be surprising to learn about the need for a starter pack before securing jobs. Allow me to explain how Bark works: Our platform allows professionals to connect with clients who are looking for their services. To ensure that we maintain the quality of connections and provide the best possible experience for both professionals and customers, we have a credit-based system. The starter pack helps professionals get started by providing credits that allow them to respond to job requests and gain access to the leads that best fit their services. We strive to be transparent about how the system works, and if you have any further questions or would like assistance with getting started, please feel free to reach out. We’re here to help! Kind regards, The Bark Team

Posted 3 weeks ago

“Out of my price range”

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Posted 1 month ago

Hi Cheri, Thank you for your feedback. We’re sorry to hear that the services were outside your price range. We understand the importance of finding options that fit your budget. When submitting a new request, you can specify your budget or price range in the additional details section, and this can help ensure that the professionals who reach out are aligned with your expectations. If you need further assistance, feel free to let us know! Kind regards, The Bark Team

Posted 3 weeks ago

“Pleasant easy to talk to people. Helped me sort out what I wanted.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback! We’re thrilled to hear you had a positive experience and found the team pleasant and easy to communicate with. It’s great to know they were able to help you sort out your requirements effectively. We’re always here to assist you with any future needs! Kind regards, The Bark Team

Posted 3 weeks ago

“Ah ddgjdgjjgdhfhsjkfjcy reg Foch g ckdkcvjzmmnncjhkjb”

Helpful Report

Posted 1 month ago

Hi Jimmy, Please could you provide more context in order for us to assist? Kind regards The Bark Team

Posted 3 weeks ago

“Murrays House Clearance & Removals From my first telephone conversation with Jamie all I received was professional and sensitive service. During the call I told Jamie of the situation and what I required. Jamie understood but said in order to give a accurate price it would be best for him to view the house. We arrange a date and time which suited me as I live 150 miles away, on the day Jamie messaged me to make sure that I arrived at the house he arrived at the arranged time. I showed him around telling him what I wanted, he was able to give me a price as well as fully explaining how he costed the job and how long it would take. I was also informed that any resellable furniture would be resold in his warehouse in St Helens, helping to reduce the cost, Jamie invited me to have a look around the warehouse if I wanted too. A dated and time was arranged for him to start. On the date Jamie and Andy arrived on time, I left Jamie with the keys to house as had return home, and arranged with him to post the keys back on completion. During the time they were there I received updates on how the work was going, and the day after the work was complete Jamie sent me before and after pictures of what was done, and I received the keys back 2 days later by special delivery. From my from my initial enquiry to completion I found Jamie to be professional, understanding, sensitive and compassionate. A big thank you Jamie and Andy for making a very difficult situation for me so much easier. I would highly recommended Murrays House Clearance & Removals I can guarantee you not regret it.”

Helpful Report

Posted 1 month ago

Hi Martyn, Thank you so much for taking the time to share your wonderful experience with Murrays House Clearance & Removals. We’re delighted to hear how Jamie and Andy provided such professional, sensitive, and compassionate service during what was clearly a challenging time for you. It’s great to know that Jamie went above and beyond, from the initial phone call to providing detailed updates and completing the job to such a high standard. Their thoughtful approach, including offering transparency on pricing and resale options, truly sets them apart. We’re so pleased they could make the process easier for you, and we’re sure your kind words will mean a lot to Jamie and his team. Thank you for recommending their service so highly. Kind regards, The Bark Team

Posted 3 weeks ago

“Overall standard of work was averge - could have been much better with 100% application.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear that the standard of work didn’t fully meet your expectations. We always aim to connect our customers with professionals who deliver excellent results, and it’s disappointing to hear this wasn’t the case. Your feedback is important, and we’d like to address this. If you’d like, please provide more details about the professional, and we can investigate further to ensure higher standards in the future via team@bark.com. Kind regards, The Bark Team

Posted 3 weeks ago

“Very poor service and did not get any calls from the vendors”

Helpful Report

Posted 1 month ago

Hi Chyna, Thank you for your feedback, and we’re sorry to hear about your experience. We understand how frustrating it can be when you don’t receive responses from vendors, as we aim to connect you with reliable professionals quickly. It’s possible that there were no available vendors in your area at the time of your request. If you’re still in need of assistance, we’d be happy to help by reaching out to additional professionals on your behalf. Please let us know how we can assist further. Kind regards, The Bark Team

Posted 3 weeks ago

“find a professional that helped me out”

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Posted 1 month ago

Hi John, We are glad to hear you were able to find a professional via Bark! Kind regards The Bark Team

Posted 3 weeks ago

“Very prompt response with a quote and job done in three days.”

Helpful Report

Posted 1 month ago

Hi there, I hope you’re doing well! Thank you for sharing your positive experience! We’re thrilled to hear that you had such a quick and efficient service. If you ever need any assistance in the future, please feel free to reach out to us at team@bark.com. The Bark Team

Posted 1 month ago

“Only contacted by one contractor via Bark. Explained requirement and no further contact”

Helpful Report

Posted 1 month ago

Hi David, Sorry to hear you haven't had enough responses. Requests can have up to 5 responses and so feel free to log into your account to contact other professionals or place a new request with additional details to attract more responses. Kind regards The Bark Team

Posted 1 month ago

“Unfortunately the tradesman you matched with me kept canceling so the work never got done!”

Helpful Report

Posted 1 month ago

Hi Jo, We're sorry to hear about your experience, and we understand how frustrating it must be when a professional cancels repeatedly. This is certainly not the level of service we aim to provide. We would love to help resolve this situation for you. Please feel free to get in touch with us directly so we can investigate further and assist in finding another professional who can complete your work. Thank you for your feedback, and we hope to make things right for you. Best regards, The Bark Team

Posted 1 month ago

“first class work”

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Posted 1 month ago

Hi there, Thanks for your kind review! Best regards, The Bark Team

Posted 1 month ago

“Responsive”

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Posted 1 month ago

Hi Alan, I hope you’re doing well! Thank you for your feedback! We’re glad to hear that you had a positive experience with responsiveness on the platform. If you ever need assistance in the future, feel free to contact us at team@bark.com. The Bark Team

Posted 1 month ago

“Put details of work done. Had reply very shortly arranged for the work to be done which was carried out the next day Perfect”

Helpful Report

Posted 1 month ago

Hi Peter, I hope you’re doing well! Thank you for sharing such a positive review! We’re thrilled to hear that you had a smooth and efficient experience connecting with the right professional. If you ever need further assistance or have any questions, please don’t hesitate to reach out to us at team@bark.com. The Bark Team

Posted 1 month ago

“Very good”

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Posted 1 month ago

Hi Mark Thank you for your positive review! Kind regards The Bark Team

Posted 1 month ago

“professional, friendly, patient, and meticulous. Those words defines my experience with team bark. I appreciate them very much thank you.”

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Posted 1 month ago

Hi Francis, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Team Bark. Your appreciation means a lot to us, and we're always here to help whenever you need us. Thank you for choosing Bark! Kind regards The Bark Team

Posted 1 month ago

Bark.com is rated 4.8 based on 5,648 reviews