Bark.com Reviews

Name: Bark.com
Rating: 4.80

4.8 Rating 5,742 Reviews

97 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.8

Based on 5,742 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was much communication when they needed me to make the payment but communication since then has been minimal.”

Helpful Report

Posted 1 month ago

Hi Darell, We're deeply sorry to hear about your experience. Providing a positive and reliable service is paramount to us at Bark.com, and it's disheartening to learn when this isn't the case. We truly value your feedback and take it very seriously. Rest assured, we're actively investigating the matter to ensure that instances like these are not repeated in the future. Our goal is to maintain a high standard of professionalism and quality across all interactions facilitated through our platform. If you're willing, we would greatly appreciate the opportunity to discuss your experience further and gather additional details to help us to support and improve. Your insights are invaluable in helping us uphold our commitment to excellence. If you haven't flagged this with us yet, please email us at team@bark.com so our team can review further. We thank you for bringing this matter to our attention. Once again don't hesitate to reach out to our customer support team directly! Kind regards, The Bark Team

Posted 1 month ago

“It is now over a week since your man called to give me a price to paint my house not received one yet”

Helpful Report

Posted 1 month ago

Hi John, We're sorry to hear that you haven't received a price for your painting job yet. Please contact us directly at team@bark.com with details of your experience so we can investigate further and address the issue. Your satisfaction is important to us, and we want to make sure we can resolve this matter. Thank you for bringing this to our attention. Kind regards, The Bark Team

Posted 1 month ago

“It’s very hard to convert credits to engagement.”

Helpful Report

Posted 2 months ago

Hi Cleopatra, Thank you for sharing your thoughts with us. I’m sorry to hear that you're finding it challenging to convert credits into engagement. We understand that this can be frustrating. We continuously work on improving our platform and your feedback is valuable to us. If you'd like, feel free to reach out to us at team@bark.com for further assistance or to discuss any specific concerns. Best regards, The Bark Team

Posted 2 months ago

“IT WAS NO USE FLOR ME”

Helpful Report

Posted 2 months ago

Hi John, Thank you for your feedback. We're sorry to hear that Bark didn’t meet your expectations. If you'd like to discuss the issue further or need assistance, feel free to reach out to team@bark.com, and we’ll do our best to help. Best regards, The Bark Team

Posted 2 months ago

“Painting my floors counters electronic not so inpressed I’ll clean it .”

Helpful Report

Posted 2 months ago

Hi Tim, I’m sorry to hear that you were not impressed with the service you received. We aim to provide quality leads and services, and I understand your frustration with the outcome. If you’d like to discuss this further or need assistance with a specific issue, please feel free to reach out to us at team@bark.com. We’re here to help and would love to resolve any concerns. The Bark Team

Posted 2 months ago

“You have yet to match me with someone who is local to me. I put on the form that I will not do remote meetings for this. Yet all of my matches are too far to meet with in person.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback. We’re sorry to hear that your matches haven’t aligned with your preference for local, in-person professionals. We aim to provide tailored matches, and we understand how important proximity can be for certain services. If you’d like us to assist further in refining your matches, please reach out to us at team@bark.com. We’re here to help! The Bark Team

Posted 3 months ago

“Anything from , over priced havinig no clue , example quoted 90 pounds for fitting locks that i have purchased myself . after doing my own research on time scale for sanding a certain item i was given a very inappropriate time scale. i do not who is vetting these guys , it seems anyone can log on here and claim to be able to do the job . to anyone reading please do your due diligence .”

Helpful Report

Posted 5 months ago

Hi there, We’re sorry to hear that your experience didn’t meet expectations. We understand how frustrating it can be when pricing and timelines are unclear. While we don’t vet the service providers directly, we strive to connect you with professionals who can meet your needs. We always recommend doing your own research and communicating clearly with providers to ensure they understand your requirements. If you’re not satisfied, please feel free to reach out to our customer support team at team@bark.com, and we’d be happy to assist you further. Thank you for your feedback! Kind regards The Bark Team

Posted 4 months ago

“The problem is not the alogorythm but the quality of the market - every one and his uncle isa web designer but NONE of them really listen to the prospective client's requirements, preferring to pontificate about how good they are - whereas, in reality, they have half the client's IQ and a tenth of his experience. I'm sure the market will settle down and client based AI and standardised formats prevail, in the next year or two. For me, most of those dozen or so, who responded wasted a lot of my time and had HUGE listening problems.”

Helpful Report

Posted 5 months ago

Hi Bill, Thank you for sharing your thoughts. We appreciate your insights into the challenges you've encountered with the market. It’s essential for service providers to truly listen to their clients' needs. We hope that as the market evolves, we’ll see improvements in communication and quality. If you have any further feedback or need assistance, please feel free to reach out at team@bark.com. Best regards, The Bark Team

Posted 5 months ago

“Overpriced”

Helpful Report

Posted 5 months ago

Hi Patricia, Thank you for your feedback. We're sorry to hear you feel our services are overpriced. We appreciate your input and will take it into consideration as we continually work to improve. If you have any specific concerns or suggestions, feel free to reach out! Kind regards, The Bark Team

Posted 5 months ago

“I was very disappointed with raj who was very quick to respond and asked me all about my requirements and I was quite impressesd at first so day time arranged but he never showed up I waited a waited eventually he rang to say running late made a time for following day but then again never turned up so I will have to look for someone else now for an urgent job !”

Helpful Report

Posted 1 year ago

Hi there, We're very sorry to hear about a poor experience you had with a professional you found on Bark. The overwhelming majority of customers' experiences on Bark are positive, but we recognise that with such a large volume of jobs being agreed on our platform, problems may arise on very rare occasions. We do not claim to vet any companies who use our site. Our role is simply to put you in touch with a professional in much the same way Google or an advert in the paper would do. We provide public profiles on every professional and an open review system to allow all prospective customers to carry out their own due diligence before hiring any professionals. This being said, we do take any reports made against professionals seriously, and if you email more information to team@bark.com, we can flag this company with management for review. Kind regards, The Bark Team

Posted 1 year ago

“Far too expensive”

Helpful Report

Posted 1 year ago

Hi Teri, Thanks for your review. If you are a professional on the platform, all of our pricing is set based on the monetary value of the job as well as the heat of the lead. We are not a commission based system and therefore do not take a cut of any money professionals earn or repeat business they win. Our role is to provide professionals with the opportunity to convert more business. We are a cheaper alternative for smaller businesses than using PPC, Google AdWords and other forms of online marketing. As such our prices are carefully configured to take all these factors into account. Please get in contact at team@bark.com should you require any more information or help making the most of the platform. Kind regards, The Bark Team

Posted 1 year ago

“Very expensive”

Helpful Report

Posted 2 years ago

Hi there, Sorry to hear you've had a negative experience using Bark.com. We are an online marketing platform that offers professionals the opportunity to market themselves - almost like a digital Yellow Pages. As such we are not an agency and cannot guarantee work for the professionals. We also do not earn commission on converted leads so that professionals can keep 100% of their earnings. The professionals therefore provide their own quotes to the customers. If we can help in any way, please do email us at team@bark.com. Kind regards, The Bark Team

Posted 2 years ago

“Only one contractor has approached me on solar panels despite the fact that my supplied info makes it clear I want a big system and my location is close to ideal. The one who has looks good but how do I get a comparison?”

Helpful Report

Posted 3 years ago

Hello, Thank you for your review. We always aim to get each request between 2 - 5 responses. However, the professionals do pay us a small fee to contact you so will only respond if they're able to assist. If you do choose to hire the company that contacted you, we hope you're satisfied with the service. Kind Regards, The Bark Team

Posted 3 years ago

“Very expensive, didn’t use them”

Helpful Report

Posted 3 years ago

Hi there Beech, We're sorry to hear that the professional you spoke with proved to be too expensive. Please note that we are merely the platform that connects service providers with customers and we do not set any prices for their work. Kind regards, The Bark Team

Posted 3 years ago

“Although I dident use them there was only one who contacted me he offered to come 50 miles tp cut my grass i thank him for that but pointed out it would of cost him more in travelling and work time he would not of made any money”

Helpful Report

Posted 4 years ago

Hi there, Thanks for your review, We're glad to hear that we could connect you with a gardener who could help. Please note that all professionals matched with your request were happy to service your location, and have chosen themselves to do so. Kind regards, The Bark Team

Posted 4 years ago

“Really helpful”

Helpful Report

Posted 5 years ago

Hi there, It's great to hear that we could help. As you seem to have had a positive experience with us, we would appreciate it if you would reconsider the star rating you have left us. Kind regards, The Bark Team

Posted 4 years ago

“Service was good but don’t bother people everyday with emails.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your review, We're glad that we could connect you with a professional. So long as the request is left open, we send reminders to customers so that they are aware. To close the request and cease the notifications, just login to your Bark.com account and click Close Bark. Kind regards, The Bark Team

Posted 5 years ago

“Gave me many options”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your review, It's great to hear that we could connect you with various professionals. Kind regards, The Bark Team

Posted 5 years ago

“The bark team kept me updated and followed up following my correspondence with the vendor. Very efficient.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your review, It's great to hear that we could help. Kind regards, The Bark Team

Posted 5 years ago

“Ok but leads are not great and you cant see how many people are buying the leads”

Helpful Report

Posted 5 years ago

Hi there, We're sorry to hear that you have not had a better experience on our platform. We will soon be releasing a feature allowing all professionals to see how many other service providers have purchased a lead before them. We do already cap our leads at 5 responses, and advise professionals to respond to leads within the first hour of them being placed to give them the best chance of conversion. We would be more than happy to offer our best practice tips for using the service, and any specific advice for your company - please do get in contact at team@bark.com. Kind regards, The Bark Team

Posted 5 years ago

Bark.com is rated 4.8 based on 5,742 reviews