Bark.com Reviews

Name: Bark.com
Rating: 4.80

4.8 Rating 5,742 Reviews

97 %

of reviewers recommend Bark.com

Company Reviews

Metrics

Info

4.8

Based on 5,742 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bark.com:

Bark.com matches customers looking for a professional service provider with rates experts in their area.

Whether you need a reliable cleaner, a painter for the spare room, an accountant for your tax return or a consultant for your marketing needs, you're sure to find your perfect professional on Bark.com

Visit Website

Phone:

020 3697 0237

Email:

team@bark.com

Location:

85, Great Portland Street, London
W1W 7LT

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gardener had forgotten what time I would meet him! I do not live at the address where work was done, so I had to return nearly 3 hours later to discuss work. 2 hours work for professional and his wife seemed expensive at £260 , (+£120 for stepping stones). Not as carefully finished as I had hoped.”

Helpful Report

Posted 1 month ago

Hi Carol, We're deeply sorry to hear about your experience. Providing a positive and reliable service is paramount to us at Bark.com, and it's disheartening to learn when this isn't the case. We truly value your feedback and take it very seriously. Rest assured, we're actively investigating the matter to ensure that instances like these are not repeated in the future. Our goal is to maintain a high standard of professionalism and quality across all interactions facilitated through our platform. If you're willing, we would greatly appreciate the opportunity to discuss your experience further and gather additional details to help us to support and improve. Your insights are invaluable in helping us uphold our commitment to excellence. If you haven't flagged this with us yet, please email us at team@bark.com so our team can review further. We thank you for bringing this matter to our attention. Once again don't hesitate to reach out to our customer support team directly! The Bark Team

Posted 4 weeks ago

“A place to find professionals for all manner of jobs.”

Helpful Report

Posted 1 month ago

Hi Olabisi, Thank you for your kind words. We’re delighted to hear you find Bark a reliable place to connect with professionals for all your job needs. Your feedback motivates us to continue improving our service, ensuring you have access to skilled experts for every project. If you have any suggestions or need further assistance, feel free to reach out at team@bark.com. The Bark Team

Posted 1 month ago

“Average………..”

Helpful Report

Posted 1 month ago

Hi Roy, Thank you for your feedback. If there's anything we can do to improve your experience, please feel free to reach out to us at team@bark.com. We're always looking to enhance our service. Kind regards, The Bark Team

Posted 1 month ago

“A contractor got in touch but I was disappointed that nobody else showed any interest!”

Helpful Report

Posted 2 months ago

Hi Robert, We're sorry to hear you've not received many responses to your request. While this is uncommon, it can happen occasionally. Typically, requests that include a detailed description tend to receive the best responses. If you're able to provide more specific information about what you're looking for, we'd be happy to close the original request and submit a new one for you. You might also find this article helpful: https://help.bark.com/topic/for-customers/ We look forward to helping you get the responses you need! Kind regards, The Bark Team

Posted 2 months ago

“Response too slow”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback, and we apologize for the slow response you experienced. We strive to provide timely service, and your input helps us improve. If you need further assistance or have additional concerns, feel free to reach out to team@bark.com, and we’ll be happy to assist you. Best regards, The Bark Team

Posted 2 months ago

“third time using recently and few traders respond.”

Helpful Report

Posted 2 months ago

Hi Gray, Thank you for your feedback. I’m sorry to hear that you haven’t received as many responses from traders recently. While we strive to connect you with professionals quickly, response rates can vary depending on demand in your area. If you’d like, you can review our credit return policy [here](https://help.bark.com/hc/en-gb/articles/13256562638108-Credit-Return-Policy) to check if your recent requests qualify for a credit return. For further assistance, feel free to contact us at review@bark.com. The Bark Team

Posted 2 months ago

“Maybe I jumped in too quick without expert advice.. now going to be paying to much and waiting probate results”

Helpful Report

Posted 3 months ago

Hi Grahame, Thank you for your feedback. We’re sorry to hear about your concerns regarding the process. If there’s anything specific you’d like assistance with or guidance on, please feel free to reach out to us at team@bark.com. We’d be happy to look into your situation and help in any way we can. Best regards, The Bark Team

Posted 3 months ago

“Very different experiences”

Helpful Report

Posted 3 months ago

Hi, Thank you for sharing your feedback. We understand that experiences can vary, and we’re here to help ensure yours is as positive as possible. If there’s anything specific you’d like assistance with, please don’t hesitate to reach out to us at team@bark.com. We’d be happy to look into your concerns and assist further. Best regards, The Bark Team

Posted 3 months ago

“So far so good… will review again”

Helpful Report

Posted 3 months ago

Hi Trish, Thank you for sharing your feedback! We're glad to hear things are going well so far. We look forward to your updated review once you've had more experience with our services. If you need any assistance in the meantime, feel free to reach out to us at team@bark.com. Best regards, The Bark Team

Posted 3 months ago

“Used this service on 2 different occasions first time nobody interested 2nd time had 2 replies though”

Helpful Report

Posted 3 months ago

Hi Julie, Thank you for your feedback, and I’m sorry to hear that your first experience didn’t meet expectations. We’re glad that on your second attempt you received responses, but we understand how frustrating it can be when interest from professionals is inconsistent. Factors like availability and job specifics can sometimes influence response rates, but we’re continuously working to improve the experience for our users. If you’d like us to look into your account or assist further, please reach out to us at team@bark.com. We’d be happy to help! The Bark Team

Posted 3 months ago

“I do not know if you independently rate the services you recommend but I think the gentleman I selected would have been far happier with a Hard Landscape project . I do not think I will use him again for general gardening . If bark does not check their backgrounds I do not see your company purpose. End of evaluation.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for your feedback, and we’re sorry to hear that your experience didn’t meet your expectations. While we don’t independently rate the services provided, we do aim to match customers with professionals who fit their needs based on the information shared. We understand that finding the right fit is essential, and we appreciate your insight on the pro you selected. We encourage all professionals to provide details of their skills and expertise, but we recommend reviewing their previous work and discussing your specific needs before committing to ensure it’s the right match. Your feedback is invaluable in helping us continue to improve the platform. If you have any further concerns or need assistance finding a more suitable professional, please feel free to reach out. Kind regards, The Bark Team

Posted 4 months ago

“Overall standard of work was averge - could have been much better with 100% application.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for sharing your feedback. We’re sorry to hear that the standard of work didn’t fully meet your expectations. We always aim to connect our customers with professionals who deliver excellent results, and it’s disappointing to hear this wasn’t the case. Your feedback is important, and we’d like to address this. If you’d like, please provide more details about the professional, and we can investigate further to ensure higher standards in the future via team@bark.com. Kind regards, The Bark Team

Posted 4 months ago

“Probaby get better responses from elsewhere”

Helpful Report

Posted 6 months ago

Hi there We're sorry to hear that your experience with Bark didn't fully meet your expectations. We always aim to provide top-quality responses and connect you with the best professionals. If there's anything specific we can assist you with or improve, we'd love the opportunity to make it right. Please don't hesitate to place a new request via Bark.com to match with suitable professionals. Kind regards, The Bark Team

Posted 6 months ago

“i have used bark befor with good results this time had no one contact me”

Helpful Report

Posted 6 months ago

Hi Keith, Thank you for your feedback. We're glad to hear you’ve had good experiences with Bark in the past. We're sorry to hear that you didn’t receive any responses this time. If you could provide us with more details about your request, we’d be happy to look into this for you. Kind regards, The Bark Team team@bark.com

Posted 6 months ago

“Very difficult app to use have to keep singing in and verified plus doesn't list job on offer this needs to be approved and not give out phone details to everyone as some as not even registered vat and ask you for details and look ill prepared and ready for the work.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your feedback regarding the app. We're sorry to hear that you're experiencing difficulties with signing in and the verification process. We understand the importance of privacy and are continuously working on enhancing user experience, including how job offers are listed and the information shared. Your concerns will be taken into consideration as we work on improvements. If you have any specific issues you'd like to discuss further, please reach out to us directly. Kind regards, The Bark Team

Posted 6 months ago

“Disappointed only 3 responses & surprised no locally established estate agents.”

Helpful Report

Posted 6 months ago

“Triple star”

Helpful Report

Posted 1 year ago

Hi Jose, Thanks for your review. Please email us at team@bark.com should you require any support with your account. Kind regards, The Bark Team

Posted 1 year ago

“Bark gave me lots of choice of therapist… But didn’t get a reply from one I contacted .. But will try again soon.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for your review, We do aim to get each request 2 - 5 responses however unfortunately there aren't always this many professionals available at any one time. You can try placing the request again to see if you get more responses - we would advise adding as much detail as possible to furnish the professionals with the information they need before responding to you. Kind regards, The Bark Team

Posted 2 years ago

“Thankyou had 2 feedbacks but decided not to use people who needed work & were pricy”

Helpful Report

Posted 2 years ago

Hi Margaret, Thank you for your review. We’re very glad to hear that we could help connect you with these professionals through the platform. We operate in 1000s of different industries so the next time you’re looking for any sort of service, head over to www.bark.com. Kind regards, The Bark Team

Posted 2 years ago

“Slow to find professionals near me”

Helpful Report

Posted 2 years ago

Hi Maria, Thank you for your review, We do aim to get each request 2 - 5 responses as quickly as possible however unfortunately there aren't always this many professionals available at any one time. You can try placing the request again to see if you get faster responses - we would advise adding as much detail as possible to furnish the professionals with the information they need before responding to you. Kind regards, The Bark Team

Posted 2 years ago

Bark.com is rated 4.8 based on 5,742 reviews