Barnie's Coffee & Tea Co. Reviews

Name: Barnie's Coffee & Tea Co.
Rating: 4.78

4.8 Rating 5,347 Reviews

94 %

of reviewers recommend Barnie's Coffee & Tea Co.

4.8

Based on 5,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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About Barnie's Coffee & Tea Co.:

Almost four decades later, Barnie's Coffee & Tea has won prizes at international coffee competitions for its flavored and single-origin coffees. But winning gold feels kind of hollow when there's no one to share it with. So we make sure to make the little things count. To make memories for you, with you. We don't play games, we don't do coffee snobbery. We just strive to be as simple, honest and good as a great cup of coffee. Your cup of coffee. Wherever you go, we want to be right there with you.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never received what I purchased and left a voicemail at their customer service number without response.”

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Posted 3 years ago

“Tastes artificial”

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Posted 3 years ago

“Don't waste your time with company. they are not loyal to the customer. I have been customer with them for over 30 years . Over a year ago I started a complaint that they kept pushing to someone else. It NEVER got resolved. I purchaser White Christmas coffee and when I received it, it just tastes like regular coffee. . It's too bad because of this I haven't ordered anything from them since . The coffee they have is great tasting but if you have no customer service then the company has nothing. Too bad since I do miss the great flavor”

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Posted 3 years ago

“I sent you a note the day after i received my order. The small box had the same thing that's in the christmas box and it was not what I order.”

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Posted 3 years ago

“The last two bags of Santa White coffee I received have not been the same. I had to throw them out. I have been drinking this coffee since 1986 and always enjoyed it. What has changed???”

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Posted 3 years ago

“The grind was coarse, not medium as described. Very little flavor detected.”

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Posted 3 years ago

“I love Santa’s White Christmas but for the 2nd time my coffee lacks the aroma and flavor I love. I am disappointed again. Why has the coffee changed.?”

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Posted 3 years ago

“Their coffee is delicious..customer service is beyond dire. Expect to wait several days for any response and expect the response to be very unhelpful when they do decide to reply.”

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Posted 4 years ago

“I ordered my coffee almost a month ago and still have not received it. It made it all the way to Utah and then got sent back to Jacksonville Fl.”

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Posted 4 years ago

“Coffee wasn't at all what expected, I would make the purchase again.”

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Posted 4 years ago

“Either I received a bad batch of Christmas coffee or your recipe has changed. This is not the coffee that I have convinced so many others to purchase. Please let me know what has happened.”

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Posted 4 years ago

“Your customer service lacks interest in your customers. No one answered my emails. A person who answered the phone was curt and made me feel she could care less if I ever bothered her or ordered from Barnie's again. No help at all.”

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Posted 4 years ago

“OK, you asked, so I'll tell you. Since making my last purchase, I've reached out to you three times, once by phone (during business hours) and twice by filling out the form on your website, regarding possible pricing for a corporate purchase and I've gotten no response whatsoever. I'm glad your coffee is better than your customer service. That's been VERY disappointing.”

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Posted 4 years ago

“Very few decaf pod choices! Will stop purchasing from Barnie's”

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Posted 4 years ago

“Unfortunately my hubby who is a coffee conosure did not like this.”

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Posted 4 years ago

“Sorry. It sounded good but I can’t even drink it.”

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Posted 4 years ago

“I was sent six bags of coffee that expires Dec 2020. When I purchased previously in store in June, the expiration date is February 2021. I won’t purchase online again.”

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Posted 4 years ago

“I didn’t feel like my decaf was fresh.”

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Posted 4 years ago

“Very disappointed! Hardly no taste in flavor”

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Posted 4 years ago

“I was very disappointed in the flavored coffee in K-cups. The cups did not contain the flavor that your beans/coffee contain. Perhaps they are stale. In any event, none of the flavor comes through.”

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Posted 4 years ago

Barnie's Coffee & Tea Co. is rated 4.8 based on 5,347 reviews