Barrhead Travel Reviews

Name: Barrhead Travel
Address: 85 Oswald Street, Glasgow
Rating: 3.28

3.3 Rating 489 Reviews

57 %

of reviewers recommend Barrhead Travel

Company Reviews

Questions

Metrics

3.3

Based on 489 reviews

Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0330 094 8364

Location:

85 Oswald Street
Glasgow
G1 4PA

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Barrhead Travel 1 star review on 18th April 2022

Craig Angely

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Barry Hancock was a pleasure to deal with had all the patience of a saint with myself and my husband , we came in to book a last minute knew we wanted Tenerife but struggled to get seats together but Barry was 5 star he pulled out all the stops and got us sorted, he is a credit to barrhead, husband and I are still on holiday and so far so good”

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Posted 5 years ago

“Brilliant service from Douglas at Edinburgh branch. Queried the price and it was price matched.😀”

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Posted 5 years ago

“Extremely impressed with the service we received from Laura in the Newcastle branch. She put together the perfect package for a multi centre holiday in USA. Very happy with the recommendations and the overall price of the holiday. Thank you”

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Posted 5 years ago

“Barr head travel Falkirk Ceiran booked our holidays to Benidorm no problems very efficiently.”

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Posted 5 years ago

“Ryan in the Glasgow fort store was very knowledgeable which made booking our San Francisco and Vegas trip enjoyable he got us a fantastic deal and I will use him again for future bookings”

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Posted 5 years ago

“I went to your Falkirk store for advice on a family holiday to Corfu. Audrey Wilson couldn’t have been more helpful and found the ideal base for our very varied needs. When Thomas Cook subsequently cancelled our return flight, Audrey then managed to rearrange our holiday so we could still have our 10 night stay in the resort of our choice- superb customer service can’t recommend her highly enough!”

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Posted 5 years ago

“Stumbled into your belfast store after seeing your window advert for a cruise. We don’t normally use Travel Agents, as I normally do everything myself. We were seen by Kieran who was fantastic took his time with us, he asked and answered our questions and helped us choose 2 separate holidays based on his recommendations and insights. We were happy with the insight & knowledge that Kieran posessed and were very pleased we went into the store.”

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Posted 5 years ago

“Went into Oswald St branch to book a hol with no idea where to go.Yvonne took control with suggestions and fixed us up with a great deal. Superb attention and total professionalism. First class . 👍”

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Posted 5 years ago

“Suzanne took the time to ensure suitable holiday and affordable price”

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Posted 5 years ago

“booked a holiday with Fiona at Livingston. She is very patient and helpful.As usual the service was 1st Class. All staff in the branch are very pleasant”

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Posted 5 years ago

“Joanne Davidson from Barrhead Travel's Falkirk branch was very helpful and patient in helping me find the best possible deal for my holiday. First class service. Would highly recommend.”

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Posted 5 years ago

“Liz in Ayr road was extremely helpful and very very patient. Certainly recommend her for booking holiday.”

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Posted 5 years ago

“Our second holiday booked with Barrhead Travel Southampton nothing too much trouble, good tips given to us for our holiday to Goa as this will be our first time there, thank you Barrhead.”

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Posted 5 years ago

“Staff very helpful for arranging my holiday”

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Posted 5 years ago

“Louise O’Lone At Barrhead Travel in Glasgow was extremely helpful. I have booked with Barrhead for the last three years and have always had exceptional service.”

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Posted 5 years ago

“Absolute disaster. Requested business class flights to Orlando and noticed at last minute they were Premier economy. We were away over Christmas during which time an email was sent from BHT notifying us that our tickets had been posted and should be at our home. On our arrival back there were no tickets. Phoned BHT Aberdeen and they confirmed the courier had not delivered to their office on the previous Friday. Absolutely no chance they could have been posted to our house. Lisa in BHT Aberdeen offered to post them out on 31st January but we decided this was probably inadviseable given the time of year. We collected the tickets but at our cost did not check the travel class. Phoned BHT day before travel but no way to change the travel class. My wife has a back problem and struggles on long haul flights. Very very disappointed with BHT and will most definitely never use them again. Bill Aberdeen”

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Posted 5 years ago

“Siobhan McMichael was extremely helpful and made every effort to get me the best possible deal for my holiday to Mauritius. Very professional. Keep up the good work Siobhan. Many thanks.”

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Posted 5 years ago

“Pam our consultant, was very friendly an helpful in finding us a lovely holiday in Cyprus. Thank you so much Pam. Suzy”

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Posted 5 years ago

“TRAVEL CONSULTANT Julie-Anne Kennedy was 1st class a credit to your comp.”

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Posted 5 years ago

“Very happy with Elizabeth. She was very pleasant and very helpful. She did find us a good cruise. Thank you.”

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Posted 5 years ago

Barrhead Travel is rated 3.3 based on 489 reviews