“The plants are very well cared for and healthy when they arrive, and were very safely packaged. The pots are beautiful and different from anything in the shops and I love the little extras! Perfect!”
Hello Angela
Thank you for your review and feedback.
It's great to hear that the plants have arrived in good condition and well packaged. I have made sure to pass this on to our warehouse team as they will love to hear this.
The Barry's Cactus Club Team
“Really happy with my Barry’s Cactus Club subscription, and I do look forward to seeing what’s in the box each month. The plants and pots are very well wrapped and protected so always arrive in great condition and the extra monthly free gift is a lovely little bonus too. Fabulous customer service too - I had an issue with a duplicated box which was very quickly remedied.
Would definitely recommend - Thanks Barry :-)”
Hello Jackie
Thank you for your review and the great feedback.
We're so happy to hear how much you are enjoying the subscription, and also that the boxes have arrived in such good condition.
Our goal is customer satisfaction and we’re so happy to hear you experienced this. We will pass this great feedback on to our team.
The Barry's Cactus Club Team
Hi William,
Thanks for your feedback, it's great to hear you feel the pots and plants included are beautiful :)
Our monthly extras are focused on seasonal green-fingered goods, however, if you have feedback on something particular you'd like to see we'd love to hear from you via help@barryscactusclub.com :)
Thank you,
The Barrys Cactus Club Team
Hello William
Thank you for taking the time to leave your review with us.
We're sorry to hear that you feel the extras could be improved. We'd love to hear from you if you had anything in mind that you'd like to see us included going forward?
You can reach our team via help@barryscactusclub.com
The Barry's Cactus Club Team
“I love receiving a new plant friend every month! The information cards are really useful and I like having my little book to refer to. I love the cards (like the "Well hello there" one) and they're on my kitchen wall. The little gufts like the metal straws are great too!”
Hello Chantelle
Thank you for your review and lovely feedback.
We're beyond happy to hear how much you are enjoying the subscription and how you have enjoyed the extras included in the boxes as well.
The Barry's Cactus Club Team
Hello Karla
Thank you for your review.
We're so happy that we have been able to create this feeling :). It's everything we hopped for.
The Barry's Cactus Club Team
“My favourite monthly treat!
The new cactus or succulent is always very well packaged. Both the plant and the pot are different every month and are always perfect quality. The little extras each month are such a nice touch, and always something interesting.
Thank you :)”
“Absolutely love Barry’s Cactus Club! It’s exciting waiting to see what plant you are going to get each month. All plants I have received have been such good quality and I love the quirky pots. Would 100% recommend!”
Hello Isabel
Thank you for taking the time to leave your review.
It's great to hear that you're happy with the subscription and that all the plants have arrived in great condition.
The Barry's Cactus Club Team
Hello Bethan
Thank you for your review and for the feedback about the cacti.
I have made sure to pass this onto our purchasing team. I know they are currently working on ensuring the cacti are a better fit for the pots.
The Barry's Cactus Club Team
“A very cool and quirky monthly subscription. You could easily get the cactus cheaper from a bigger shop, but the monthly surprise and added extras means I much prefer using Barry's Cactus club.”
“I love Barry’s cactus club I’m a keen collector of cactus for over 20years and I love receiving a new one every month I have around 70 different cactus so far brilliant”
“I love my monthly delivery! The pots are great and the plants are always in great condition. I'd love more variety of pot colours as a lot are grey and brown colours but apart from that 10/10!”
Hello Lisa
Thank you for taking the time to leave your review and for your great feedback.
I have made sure to pass this feedback on to our purchasing team so they can take it into consideration for future pots :).
The Barry's Cactus Club Team
“During the boredom of lockdown I decided to sign up for a surprise and cactus each month and I've not been dissapointed. Received lovely plants in lovely little pots and a wee extra thrown in too. What's not to like🌵🌵🌵🌵🌵”
Hello Donna
Thank you for your review. It's great to hear that the little guys have kept you busy during lockdown :).
It's great to see that the June cactus is already flowering.
The Barry's Cactus Club Team
“I enjoy receiving a new cactus every month. The additions are always a surprise. Some of which are better than others, but all are enjoyable and/or useful.”
Hello Joanna
Thank you for your feedback and for taking the time to leave your review.
It's great to hear you are enjoying the subscription and that even when the addition isn't to your liking it's still enjoyable/useful :).
The Barry's Cactus Club Team
“Love the whole experience of getting a new cactus each month, they are always great and the box and presentation is always first class. Have had a few issues with deliveries but these have been mostly rectified well”
Hello Mark
Thank you for your review and for the great feedback.
We're sorry to hear that you have had some issues with your deliveries. However, it's good to hear that these have been resolved when needed.
Rest assured we are always looking for ways to improve our delivery service to try and cut out any issues.
The Barry's Cactus Club Team
“I have thoroughly enjoyed receiving a new houseplant every month with a unique pot allowing for mixing and matching. My cacti are growing nicely with one of them having grown a large flower bulb so I look forward to it flowering! The free gifts however have become increasingly underwhelming, I only liked the metal straws I got my first month, I found the more recent gifts such as the seeds having no use to me.
Now having six cacti I am considering pausing my subscription as I am running out of space for them, if only I had a bigger house with more windows!”
Hello Bradley
Thank you for your review and for the great feedback.
We're delighted to hear that you are happy with your subscription. However, we're sorry to hear that you feel the extras haven't been the best.
If you had the time, we'd love to hear from you on what you feel could work well as an extra or just what you'd like to see us do more of. You can reach our team via help@barryscactusclub.com
The Barry's Cactus Club Team
“This has been a monthly gift to my girlfriend and helps signify each month we've been together. The service is utterly amazing, everything comes well packaged and arrives promptly. She loves every friend that gets sent through. An amazing company and I will continue this service for as long as I can. Thank you guys so much”
Hello Josh
Thank you for your review and for the great feedback :).
We're so happy to hear that both you and your girlfriend have enjoyed the subscription and that it works as an almost anniversary gift!
The Barry's Cactus Club Team
“Absolutely love the e boxes however I just received my 12 month box and I have only been sent 10 months worth of cacti - other than that I love the whole expert”
Hello Liv
Thank you for your review.
We're very sorry to hear that you are missing two of your boxes from the subscription. Apologies, for any disappointment caused by this.
A member of our team is going to be in touch asap regarding this issue to ensure that any missing boxes are either sent out or refunded for you.
The Barry's Cactus Club Team
