Base London Reviews

Name: Base London
Address: Base London, 4-6 Buckingham Court, Loughton, Essex
Rating: 4.71

4.7 Rating 389 Reviews

93 %

of reviewers recommend Base London

4.7

Based on 389 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Base London 5 star review on 9th December 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service and product with one small opportunity to improve. The loop at the back is too small to fit a finger through to help pull the boot on.”

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Posted 2 weeks ago

“Excellent service and quality”

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Posted 2 weeks ago

“Very well made and comfortable”

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Posted 2 weeks ago

“delivered next day, 10/10”

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Posted 2 weeks ago

“excellent company with quality shoes”

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Posted 2 weeks ago

“Got the Ridley Waxy Derby shoes to replace my existing Base shoes that I have had for the last 3 years and worn daily. Extremely comfortble and fit nicely. Good quality, easy to deal with Base and good value for money.”

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Posted 2 weeks ago

“Lack of half sizes unfortunately leaves me to review as I have…”

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Posted 2 weeks ago

“Excellent customer service and prompt delivery as had to exchange the original purchase, emails to customer services who were very helpful and made me feel that any requests were no problem at all. Credit when credit is due, helpful and friendly team with great customer service.”

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Posted 2 weeks ago

“Very pleased with purchase and delivery time”

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Posted 2 weeks ago

“Good company & products”

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Posted 2 weeks ago

“Have ordered Base shoes before and have purchased again as always so comfortable. Bought for a wedding and didn't wear in - still comfortable all day and night.”

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Posted 2 weeks ago

“It's a shame that requests are ignored”

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Posted 2 weeks ago

“I have always bought your shoes size 8, but this model is too small. I am trying to return them following your instructions received via email but it is all very complicated. Unfortunately I will have to write a negative review to the after-sales service. To buy, just one click, but to return…”

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Posted 2 weeks ago

“La qualité est toujours au rendez-vous.”

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Posted 2 weeks ago

“Best shoe maker I know. Hence the reason I keep coming back.”

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Posted 2 weeks ago

“Great service”

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Posted 2 weeks ago

“brilliant product and fast delivery”

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Posted 2 weeks ago

“Fantastic range , excellent quality shoes... Easy purchase , reasonable price and prompt delivery. 10 out of 10”

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Posted 2 weeks ago

“did not git and I am always a size 8”

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Posted 2 weeks ago

“Good quality shoes, service and delivery.”

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Posted 2 weeks ago

Base London is rated 4.7 based on 389 reviews