“
This site is a FRAUD. BaseusClothing.com deserves ZERO stars. I received pants with a stain/mark in a very prominent area. They would not pay for return shipping, nor give me a full refund. The clothing does not look as pictured and the service is horrible. AVOID this retailer and Spread the Word.
”
posted 4 days ago
- Jae
“
Not only was the product defective upon arrival, but the customer service provided by the seller was abysmal.
”
posted 7 months ago
- Anonymous
“
A month passed and I contacted customer service (via email only) only to find out one of the items were not available.
”
posted 1 year ago
- Toya
“
They try to give customers a free cheaply necklace to make it seem they have good quality service.
”
posted 1 year ago
- Jacqueline
“
There’s no customer service number, item does not fit, and there’s items I have not received yet. I’M GOING TO CANCEL PAYMENT THROUGH MY BANK!! END OF STORY!
”
posted 1 year ago
- Anonymous
“
I wish I would have read the reviews company is a scam! If I could leave zero stars I would. I emailed their fraudulent customer service, the keep telling me the package is being sent from Jamaica NY buy USPS never received the package that only meant a shipping label was created. I lost $130 I wish people like this would get caught and made to deploy and support the troops by cleaning the bathrooms in all deployed camps. Ridiculous
”
posted 1 year ago
- Courtney L
“
This Company is definitely a scam. I can’t believe what I went through and then the piece of trash clothing I’m stuck with. They have no costumer service what so ever! Do not let the pictures fool you. I can guarantee you it will not look the same as on their website. My supposed small was so big it had to be an extra large. What??? Really??? DO NOT SHOP HERE! You will be sorry!
”
posted 2 years ago
- Anonymous
“
Just dreadful customer service.
”
posted 2 years ago
- Sappleton
“
Extremely bad service
Impossible to contact them and they still havnt replied
Products are rubbish
”
posted 4 years ago
- Adam
“
Beware of this company!!! I was recommended their products by a friend but will never order from them again! A month after ordering a phone case, it had still not arrived. The tracking number they emailed did not match with Australia post. I emailed & sent them a message on Messanger. No reply at all even though I could see they had read my message. So dodgy - terrible customer service! Just want to make sure this doesn’t happen to other people as noticed three of their nine Facebook reviewers also didn’t receive their order!!
”
posted 5 years ago
- Anonymous