“Every time I make an order and I get confirmation I always receive missing items after i contact I receive an email that it was not available and I will get refund, will I believe if you don’t have the items don’t confirm the sale.”
“Next day delivery promise is wrong!!!
After placing an order and paying the due amount online!! I received email telling me that the product I have requested is currently not available and we are waiting to receive the new stock from the supplier to send it for you. You order should be delivered within a week!!!
I moved houses and I was trying to call them to change the delivery address but nobody is picking up the phone!!!
Customer service is horrible !!!”
“Don't trust their Next day delivery promises.
After placing an order I received email stating the following:
"the product you have requested is currently not available and we are waiting to receive the new stock from the supplier to send it for you. You order should be delivered within a week"
I'm only wondering why none of 3 items I selected is marked as unavailable on their website and they continue selling them.
Scammers. Never place an order with them”
“My order that was placed 2 days prior national holidays still didn't reach me (10 days from initial order). The customer care rep called and re-scheduled the delivery, no apologies, just a "yes, but it was before national holidays".... nevertheless, this call was on Wednesday, today is Sunday next week, no more news from Basharacare.... Huge disappointment in such a poor quality of customer care”