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Basset & Gold Reviews

4.5 Rating 300 Reviews
91 %
of reviewers recommend Basset & Gold
4.5
Based on 300 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Basset & Gold Reviews
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Phone:

0800 249 4555

Email:

nicholasw@bassetgold.co.uk

Location:

Finsbury House23 Finsbury Circus
London
EC2M 7EA

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Anonymous
Anonymous  // 01/01/2019
I was given very clear information and all emails were replied to quickly.
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Posted 7 years ago
Your representatives are extremely friendly and helpful they always go that extra mile to explain your products and you know that there is always someone you can contact regarding any further advice needed
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Posted 7 years ago
They do what they say they will do.
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Posted 7 years ago
Highly rate Bassett & Gold as much as I highly rate my favourite liquorice Allsorts 👌🏻
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Posted 7 years ago
No hard sell but informed information
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Posted 7 years ago
The process of opening an investment with Basset&gold was as smooth as silk.
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Posted 7 years ago
I found Jackie Ward very helpful and easy to talk to.The reassurance I received built my confidence in the Company,the after service care is excellent.
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Posted 7 years ago
Excellent personal attitude and service .
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Posted 7 years ago
Since my wife and I took out our investment with Basset & Gold. We have found that Barry Douglas our investment manager has always kept us well informed on the progress of our investment and any new investments available. We have been very satisfied with this investment company and hope our experience will continue.
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Posted 7 years ago
From the beginning the service received has been excellent and it appears that this is ongoing with the availability of Mr Odi Olali to assist me with any problems and with any information required.
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Posted 7 years ago
Our journey as Basset & Gold customers started over 12 months ago We are extremely satisfied on several counts. Firstly the interest rates are very competitive. Secondly our monthly payments are alwayspaid on-time, with the exception of one occasion when the payment was paid a day late, but this was beyond the control of Basset and Gold, but immediate steps were put in place to remedy the situation. Thirdly the communication is fantastic, where else in a financial organisation can you speak to the same advisor who has specific detailed knowledge of your account and needs. Having a dedicated account manager is fantastic. So, in conclusion, we are very satisfied with Basset and Gold and look forward to a long lasting relationship with a very professional company, staffed with very knowledgeable and helpful people.
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Posted 7 years ago
I am trying to give you 5 stars but having difficulty! I like the personal contact and the fact that I can phone or email any time and have my problem solved. Kirsty is always helpful too, Kenny is extra helpful.
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Posted 7 years ago
Very efficient and friendly staff who keep you appropriately updated on the progress of your investment.
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(Redeem) - Posted 7 years ago
Most efficient and - my interest is always 'on time'
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Posted 7 years ago
Very efficient and answered all questions quickly
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Posted 7 years ago
Seems a reasonable interest return.
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Posted 7 years ago
Communication was very helpful and friendly
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Posted 7 years ago
Communication was very friendly and helpful
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Posted 7 years ago
I have been very happy with the service I have received since finding Basset & Gold website. I wanted to invest an amount of money that I had in a bank savings account that was earing very little interest. The pensioner bond with a good fixed interest, fixed term of only a year with no risk was just what I was looking for. I was kept informed through the process of setting up the account and I will certainly consider extending the term when the first 12 months period comes to an end.
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Posted 7 years ago
I’m a happy chappy I’ve got 6.12, have you?
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Posted 7 years ago
Basset & Gold is rated 4.5 based on 300 reviews