Basset & Gold Reviews

Name: Basset & Gold
Address: Finsbury House23 Finsbury Circus, London
Rating: 4.50

4.5 Rating 301 Reviews

90 %

of reviewers recommend Basset & Gold

Company Reviews

Questions

Metrics

4.5

Based on 301 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 249 4555

Email:

nicholasw@bassetgold.co.uk

Location:

Finsbury House23 Finsbury Circus
London
EC2M 7EA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am trying to give you 5 stars but having difficulty! I like the personal contact and the fact that I can phone or email any time and have my problem solved. Kirsty is always helpful too, Kenny is extra helpful.”

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Posted 7 years ago

“Very efficient and friendly staff who keep you appropriately updated on the progress of your investment.”

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(Redeem) - Posted 7 years ago

“Most efficient and - my interest is always 'on time'”

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Posted 7 years ago

“Very efficient and answered all questions quickly”

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Posted 7 years ago

“Communication was very helpful and friendly”

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Posted 7 years ago

“Communication was very friendly and helpful”

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Posted 7 years ago

“I have been very happy with the service I have received since finding Basset & Gold website. I wanted to invest an amount of money that I had in a bank savings account that was earing very little interest. The pensioner bond with a good fixed interest, fixed term of only a year with no risk was just what I was looking for. I was kept informed through the process of setting up the account and I will certainly consider extending the term when the first 12 months period comes to an end.”

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Posted 7 years ago

“The communication between Basset & Gold and the client is excellent.”

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Posted 7 years ago

“The monthly payments are made promptly each month”

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Posted 7 years ago

“Easy and efficient to deal with. Fast responses to questions and an easy website to navigate.”

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Posted 7 years ago

“No hard sell and always happy to talk things through with you.”

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Posted 7 years ago

“Prompt service and clear terms”

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Posted 7 years ago

“Service was excellent and very professional.”

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Posted 7 years ago

“This was my first experience of the company. Everything I needed to know was explained to me by either the web site or Sonny Dennis. The paper work was self-explanatory and the whole transaction went very smoothly. I am about to make another similar investment with Basset & Gold.”

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Posted 7 years ago

“Monthly payment goes into my bank account without fail, I’m very happy with the service so far.”

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Posted 7 years ago

“Megan is very good at her job, lovely to speak to her and very friendly and confident in what see says, makes you relaxed indeed....”

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Posted 7 years ago

“Friendly, efficient with suitable products for me.”

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Posted 7 years ago

“Obviously the rate of interest is important,but the simplicity of opening the account was impressive.”

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Posted 7 years ago

“I encountered Bassett & Gold through my own research and was immediately contacted by a membert of staff by 'phone who I told I would not discuss financial maters on the 'phone, he then in turn acknowledged our conversation by e-mail and fed me further information leaving me to make my own decision and once invested further contacted me both by e-mail and 'phone to keep me updated, a welcome change to some high pressure sales personnel.”

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Posted 7 years ago

“The website is clear and easy to navigate. The response is quick, helpful (if necessary) and accurate. No complaints whatsoever.”

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Posted 7 years ago

Basset & Gold is rated 4.5 based on 301 reviews