Bathing Solutions Reviews

4.8 Rating 395 Reviews

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About Bathing Solutions :

Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.

Customer Service

50.00%

- Average

Visit Website

Phone:

0800 083 2034

Email:

enquiries@bathingsolutions.co.uk

Location:

Units 20-21 Padgets Lane

50.00%

Industry Average

“ After sales service non existent - 3 telephone calls requesting a site visit to repair a broken handle - a safety issue with my disability - have produced zero response. ”

posted 5 years ago - A

“ I seem to be the unlucky customer amongst the glowing reports. I placed my order on Decr 5th but the bath was not fitted until Jany 23rd after two postponements. I was not able to use my previous bath during this time. After one bath the hot water system failed (not BS fault) but it was not repaired until Feby 8th. The fitting took eleven hours done on one day and was very well finished, clean and tidy by pleasant, helpful fitters. But unfortunately there was slight damage to my existing shower which was old. My complaint therefore is about the administration and apparent lack of sympathy for an 88 year old person needing frequent baths because of a medical condition. Why can't you fix the fitting date when the order is placed, adhere to the date and have a quick repair service? ”

posted 5 years ago - A

“ The overall service received by Rob (the fitter) was very much appreciated. He was hard working, courteous, trustworthy and polite. The overall service received by the company was poor. ”

posted 8 years ago - Mrs Farmer

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Bathing Solutions Reviews

Customer Service - Average