Bathing Solutions Reviews

Name: Bathing Solutions
Address: Units 20-21 Padgets Lane, Redditch
Rating: 4.78

4.8 Rating 395 Reviews

97 %

of reviewers recommend Bathing Solutions

Company Reviews

Questions

Metrics

4.8

Based on 395 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 083 2034

Email:

enquiries@bathingsolutions.co.uk

Location:

Units 20-21 Padgets Lane
Redditch
B98 0RA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After sales service non existent - 3 telephone calls requesting a site visit to repair a broken handle - a safety issue with my disability - have produced zero response.”

Helpful Report

Posted 5 years ago

Dear Mr Shepherd, Please accept our apologies for the delay in arranging a visit. An installer will attend this afternoon to carry out the works accordingly. Thank you for your patience in this matter. Bathing Solutions Customer Services Team

Posted 5 years ago

“How come I had such a very bad experience but the rest of your reviews were very good. Why couldn't I have had the installers that these people had instead of the ones I got. The whole process has been extremely stressful and not the exciting experience I had hoped for. Make sure you get the installers that are mentioned here. Beware of anyone else.”

Helpful Report

Posted 5 years ago

Dear Mrs Hammacott, We are sorry that you feel your experience has not matched that of our other customers. We apprciate that there are aspects of the installation that require additional work and are grateful to you for working with us to resolve this. We carry out regular training with our installers and will ensure your comments are reflected to ensure that they are all working to our high standard. Thank you again for your feedback it helps us improve the service that we provide our customers. Regards Customer Care Team

Posted 5 years ago

“I requested a brochure and they kept phoning me. As I am converting my garage to a disabled bathroom, (I have Planning and a full set of drawings plus a measurable space.) I thought I should get them to measure up so I know that the services would be in the correct space and my configuration was OK for disabled use. They had a picture in their brochure of exactly what I wanted. I wanted it professionally fitted. They refused to give me a quote or even look at it.”

Helpful Report

Posted 5 years ago

Hi, we are sorry to hear that you were dissapointed with our service. Unfortunately we are unable to provide an accurate quote without any existing plumbing services installed as we would not be carrying out the building work. Once these are in place we would be happy to visit again and provide an accurate quotation. Regards, Bathing solutions.

Posted 5 years ago

“How come you do not publish all reviews! My one earlier, now verified , telling people to look on another web site to see some far from happy reviews, is not here.”

Helpful Report

Posted 5 years ago

Hi Anonymous, We would like to investigate any issues you may have. Please could you provide your name and customer reference number, so one of our customer service team can look at this for you? Regards, Bathing Solutions.

Posted 5 years ago

“The overall service received by Rob (the fitter) was very much appreciated. He was hard working, courteous, trustworthy and polite. The overall service received by the company was poor.”

Helpful Report

Posted 8 years ago

Bathing Solutions is rated 4.8 based on 395 reviews