“Thank you to Greg for the amazing customer support and problem solving. Upon reporting that the bath tap filler was not connecting correctly and had a missing part, Greg was quick to troubleshoot the issue and send over replacement parts so that the building project could continue. He was very communicative throughout the entire process to make sure that I was continually informed of any important updates. Despite the delays beyond his control, I was left satisfied with the support. Thank you - I'll be back for my bathroom needs in the future.”
“I was really impressed this this company’s customer service. I eventually ordered 2 x items from the Hudson Reed bathroom range and both were at one time or another out of stock. I primarily dealt with Greg and who gave me regular updates throughout as to when they would be back and stock and delivered which I really appreciated. Well done Greg excellent customer service.”
“Bought a vanity unit and accompanying items. Had an email from them on a Sunday(!) advising some of the items ordered already came with the sink and tap - did I want both? Refunded me the extra items within days and the order arrived within the week. Excellent customer service! Lovely items. Would highly recommend.”
“What an amazing service, my multiple questions were answered by Greg without me feeling stupid. Would highly recommend Bath Lab for anyone who needs an outstanding service and great quality products at a reasonable price. Can’t wait for my project to be completed
Thank you
Suzanne”
“Very capable and competent supplier. Also extremely cooperative. Prompt communications, and readily available on the telephone if needed. Couple of problems quickly resolved so became minor problems.
Strongly recommend Bath Lab.
Linda”
“The sink we had was VERY small in our downstairs toilet, and the tap took up so much space, that it was difficult to wash our hands. I had a plumber in and he advised us on the maximum size we could get. I went on this website AFTER an hour of looking on other sites, and boom the PERFECT sink was found. AM ABSOLUTELY 💯 loving our new sink, and only took 3 days to arrive. All packed with extra care so not to get damaged. Would 110% order off this company again”
Hi Patricia,
Thank you for such a lovely review and wow, the unit looks fantastic in your photo! I am glad we had the right size unit for your space.
Best wishes,
Greg
Hi Nicole,
Thanks for taking the time to leave us your review. The unit looks fantastic, it is a great choice for your beautiful tiles.
Best wishes,
Greg
“Excellent company to deal with. Makes a nice change. All items delivered promptly.not installed as yet but quality is very good. Would definitely use again. Emails replied to quickly, Oh and they were the cheapest!”
“Goods delivered damaged. Greg was polite throughout and quick to respond to emails and did his best to sort it, which he did in the end...it would be full stars if they used a better delivery company...
I'm s”
