“Purchased tiles for bathroom renovations
My partner went in to collect them only to find they sold.them.to someone else
Wanted to give me tiles that looked similar
I declined tiles were not the same colour
So I had to source them from.another store
Asked for a refund only to get a call to say instead of refunding me they actually charged my card again
I wouldn't go back to bathroom faft5”
“Dealt with Jean in the bathroom factory - absolutely amazing - got a full refurb done in old house we bought - went to Halo, Project Tiles, DPL, Tile merchant and Sonas her customer service, attention to detail and knowledge was 100% superior to all the competitors. The best service and value I’ve encountered since my house renovation project commenced. Couldn’t recommend Jean highly enough. 10 ⭐️”
“Bought shower tray and sliding doors of them the guys in there didn't tell me which side does the doors come in opening of the sliding door no.1 and for no.2 the actual directions on putting the shower doors together on piece of paper you get with it came with very bad directions took me 3 days to put it together no clear direction of putting it together, if you wish to return any item they give you 20% less of the full price you pay so be aware of that”
“Having bought over Euro 1700 worth of bathroom equipment. Including Delivery. I was really annoyed that I had to pay an extra thirty euros for the mistake they Made”
“A very professional no-fuss approach to doing business. Everything in stock , great prices & value. Do yourself a favor look no further than the Bathroom factory Store.com. 5 Star company.”
