Batley DIY Reviews

Name: Batley DIY
Address: 32, Commercial Street, Batley, Kirklees
Rating: 4.48

4.5 Rating 165 Reviews

85 %

of reviewers recommend Batley DIY

4.5

Based on 165 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

07595593671

Email:

george@batleydiy.co.uk

Location:

32,
Commercial Street,
Batley
Kirklees
WF17 5EY

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Batley DIY 5 star review on 26th March 2024

Sarah S

Karen O

ANDREW H

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paper was great would buy again however make sure you measure correctly as I was short a few rolls and put batch number in the notes however wrong batch was sent out and had to go elsewhere to get the correct number in time for the decorator. Will be returning incorrect batch numbers.”

Helpful Report

Posted 7 months ago

Thank you for your review. We are sorry to hear that the wrong batch was sent to you. For new wallpaper orders, we always ensure that only rolls from the same batch are sent out. This is the same with orders from returning customers who want same batch of wallpaper sent to them. In this instance, we have accidentally missed your note with the order and sent you the wrong batch for which we are deeply sorry for. If you could kindly return the wallpaper(s) we will refund you for those. Thank you for shopping with us.

Posted 7 months ago

“Excellent service. First time I have ordered from you. Will do so again”

Helpful Report

Posted 7 months ago

“Pleasant staff and quick efficient service. Didnt know how full of useful goods the store was till I called in to collect my doorbell. Will certainly consider using this store again.”

Helpful Report

Posted 7 months ago

“We ordered an Antique Brass kitchen waste online, then phoned the next day to see if i could pay extra to get the delivery quicker. The customer service and response I received was second to none - they sorted a next day delivery straight away. Such as refreshing change to deal with a campany who are customer focussed. Highly recommended.”

Helpful Report

Posted 7 months ago

“Ordered my beautiful Rhea silver tree wallpaper. This is my first time using this company but it won’t be my last. Wallpaper came well packaged in a cardboard box and the price was excellent at £8.99 per roll. Cheaper than B&Q and the Range. Would highly recommend.”

Helpful Report

Posted 7 months ago

Hi Flora, We're thrilled to hear that you're enjoying your order from us! 😊 If you're willing, we'd love to see the results! Feel free to tag us on any of our social media handles @Batleydiy. Thanks again for choosing us!

Posted 7 months ago

“Item was as specified and was delivered as advised.”

Helpful Report

Posted 7 months ago

“Great service and super speedy delivery”

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Posted 7 months ago

“Orderd 3 cans of furniture polish. Only 1 delivered. Emailed them and they posted the other 2 to me!”

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Posted 8 months ago

“Very happy with the service provided. Had an question rang and the problem was dealt with immediately. Very immpresses with this service would recommend to all.”

Helpful Report

Posted 8 months ago

“Took far to long to dispatch my order.”

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Posted 8 months ago

“the slug pellits arrived well packed and on time”

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Posted 8 months ago

“My delivery took SO long to arrive I bought an alternative product in the meantime. There was no message from Batley saying “sorry we’ve taken an entire week before even posting your stuff” which would have been nice.”

Helpful Report

Posted 8 months ago

Dear Craig, We sincerely apologize for the delay in getting your goods to you and for our oversight in not apologizing earlier. Your satisfaction is incredibly important to us, and we regret any inconvenience this may have caused.

Posted 7 months ago

“Very easy to order with, quick dispatch. Items well packaged etc Although not used yet I know they will be fine as foam pain rollers, trays ordered so know they will be fine Would definitely order with Batley DIY again”

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Posted 8 months ago

“I ordered two Levington organic Top Soil (20L). When I received the delivery, I appreciated that each bag was packed in a carton box carefully. Thank you Batley DIY.”

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Posted 8 months ago

“I ordered 2 rolls of wallpaper where everyone had sold out from. A bit sceptical at first because of one bad review. But thought I really need this wallpaper because I have the matching panel wallpaper. Kept regular updated , prompt delivery. Happy with my order . Thank you so much.”

Helpful Report

Posted 8 months ago

“Good value quick delivery”

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Posted 8 months ago

“Easy to order and quick delivery”

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Posted 8 months ago

“Outstanding customer service and great products! Thankyou.”

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Posted 8 months ago

“Samples didn’t arrive but after a telephone call new ones arrived- good customer service!”

Helpful Report

Posted 8 months ago

“I rang to check about a product and the lady I spoke to couldn't have been more helpful and my wallpaper arrived next day just as she said.”

Helpful Report

Posted 8 months ago

Batley DIY is rated 4.5 based on 165 reviews