“I had a strange experience. I ordered replacement batteries for my Drive Phoenix HD3 medical scooter. Your website seemed the best of the bunch so I ordered it, but when it arrived the box only contained a bottle of protein powder. I called you and you responded quickly. Even better, you believed me. You sent a new battery and I can't thank you enough. Your reponse rates you a full five stars.”
“Great to work with, didn't have any trouble only thing was that the price was kinda high in my opinion but that could just be I try hard to find bargains. That is the only reason it wasn't 5 stars”
“The first battery delivered was in very good condition. The second battery delivered a day later. the packaging was all beat up. One of the 3 starps was missing. When I openned the box it was clear that it had been dropped . All of the packing styrofoam was crushed and broken. I haven't installed it in my wheelchair yet to see if any of the internals are broken/non functional.”
