Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,264 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 1 star review on 27th January 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scammed for $670K. Recovered everything with Harry Lucy’s help. harrylucy*977@*gmail.*com | WhatsApp: + 4 4 73 8 8 6 9 7 9 5 8”

Bax Music 5 star review on 7th April 2025

Helpful Report

Posted 5 days ago

“Bax took my money 27th March, my flightcase has now disappeared into some kind of Parcelforce limbo, and Bax are not replying to my emails asking what is going on.”

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Posted 6 days ago

“I ordered an item on Friday 29th of March ,you took the money,then I find out you have gone bankrupt,and no orders will be sent, feel I’ve been robbed”

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Posted 1 week ago

“Recently bought my 1st beginner guitar. La Paz Classical 02SB. So reasonably priced and the quality is so good. Baz service was 1st rate, quick, informed and even sends emails with lessons i.e. how to tune the guitar.”

Helpful Report

Posted 1 week ago

“Great service, my Hartke LX 5500 head came 3 days after ordering. The best price by far anywhere! I bought it as a replacement for my ageing Ampeg pf 500. I use it with an Aria swb 4 upright bass ( very old and very rare) and a Barefaced 1 10 (not the original speaker). So far, I have used it at a couple of rehearsals and have had good reactions from the rest of the band. I'm very pleased with this product.”

Helpful Report

Posted 2 weeks ago

“The Gretsch G2655 Streamliner Centre Block Jr. Double-Cut Midnight Sapphire IL Semi-Acoustic Guitar is extremely good and I am very, very pleased with it. Not only in how it is made, but the playability that has a wide range of tones; and having the single / double coil switch makes it even better.”

Helpful Report

Posted 2 weeks ago

“Fast and efficient service no issues”

Helpful Report

Posted 2 weeks ago

“The Nektar CS12 console did not disappoint. It simply has the best integration with Cubase, which has been great. The quality and features are good for the price. It works in unison with Softube's Console 1 console's, which is a bonus. I am very happy with my purchase. It should last a few years. Thanks to Bax Music for a seamless turnaround.”

Helpful Report

Posted 2 weeks ago

“This was my second order with Bax, they have become the site I tend to look at first when searching for best price on an item. Easy to navigate and find what you’re looking for, delivery on time and product well packed, overall an excellent company to deal with.”

Helpful Report

Posted 3 weeks ago

“Excellent all round. Great price, great communication and super rapid delivery. The Trace Elliot Elf is one mighty powerful low frequency machine in a tiny box!!”

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Posted 3 weeks ago

“The fazeley tele guitar was £68. I didn't expect much at this price BUT , the guitar is perfectly finished, very well packed for delivery, the quality is outstanding and better than some £250 guitars I have played. Perfect neck and frets ( no sharp edges or buzzing frets) , tuners stay in tune , intonation was near perfect out the box . I don't know how they do a real veneer solid body tele at this price point that plays and sounds so good !! .. excellent and highly recommend.”

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Posted 3 weeks ago

“I bought the Gretsch 9126 mini guitar. It's great. I love it. It arrived in perfect condition. I Tuned it up and it plays beautifully. Thanks, Bax.”

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Posted 4 weeks ago

“The product was in perfect condition and well packaged, and I could choose the arrival window. The price was also the best I could find.”

Helpful Report

Posted 1 month ago

“I am delighted with the way in which Bax Music handled my order of the Supro Royale head. I was kept informed at every stage of the purchase. The amp arrived as predicted, although the outer carton was badly damaged the inner packaging and its contents were pristine. I would have no hesitation dealing with Bax Music in the future.”

Helpful Report

Posted 1 month ago

“Excellent case”

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Posted 1 month ago

“Clean-articulate website…mail immediate reaction and delivery..WHAT MORE IS THERE..!”

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Posted 1 month ago

“Easy, fast purchase and delivery at a good price! Thank you BAX music! 👍🏻”

Helpful Report

Posted 1 month ago

“Hi Guys the Fazley CarrierBag i ordered from you is very nice i saw your short video and decided to buy the better quality one the light grey,money well spent it is very durable well made and looks good,Many Thanks from satisfied customer.”

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Posted 1 month ago

“Excellent customer service helpful from start. I ordered the wrong part and they swapped it over with no fuss . Very fast delivery time as well. Many thanks !”

Helpful Report

Posted 1 month ago

“Trouble free transaction. Very competitive price.”

Helpful Report

Posted 1 month ago

Bax Music is rated 4.0 based on 2,264 reviews