Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,203 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,203 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The clip-lights we ordered are great, and are excellent value for money. They were delivered to our local post office within a couple of days. Altogether a very efficient service!”

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Posted 1 year ago

“Everything was so simple, no difficulties at all, and the delivery was earlier than expected. Excellent product and service”

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Posted 1 year ago

“Very sturdy and well crafted guitar case.”

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Posted 1 year ago

“Fantastic price for a genuine Gibson case , fast delivery . This will always be my first call for Guitar gear .”

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Posted 1 year ago

“Thieves. Send out broken equipment and then over a month later still waiting for a refund. Stay away from this cowboy outfit and buy from a reputable place like Andertons. Now raising a bank chargeback to get my refund back.”

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Posted 1 year ago

“Mega fast delivery and awesome speaker cover, really tough well made and user friendly. RCF products are great!”

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Posted 1 year ago

“Good range and prices. Easy ordering. Good comms. Recommended.”

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Posted 1 year ago

“I only ordered 3 items and one item was missing. I have made numerous attempts over the last few days to contact customer services (via phone and email) and complain but have not been able to get any response - not even an acknowledgement of my complaint. They've charged me the full amount of the order but failed to deliver one of the items. The so-called 'customer services' is a joke - non-existent actually. My advice: don't use this company - get your music equipment elsewhere.”

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Posted 1 year ago

“great price, fast delivery- faultless!”

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Posted 1 year ago

“Excellent price, service and prompt delivery. Hard case is good value and my 12 string fits in nicely.”

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Posted 1 year ago

“Delighted with my new Fazely concert ukulele case..and what a bargain price I got!”

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Posted 1 year ago

“The Fazley Banjo Case BC-100BC was a good fit for my Deering Goodtime open back banjo. Looks well made and the padding inside offers protection for the banjo. A good size storage compartment inside keeps the picks, tuner and odds and ends secure and with the banjo. Excellent value for money. Bax delivery was quick and the case well packed. Many thanks Bax Music. All in all a good experience and will use them again.”

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Posted 1 year ago

“I bought an Epiphone LH SG for Christmas. I’ve had problems with guitars being ordered online previously……..guitars being bought new but clearly having been used. Demo instruments or similar. Consequently I was really pleased to receive the instrument from Bax Music…..in perfect condition and in the original box. Super quick delivery time of three days. I haven’t played the guitar yet (it IS a Christmas present after all) but have absolutely no complaints about the service from Bax. Would certainly use them again.”

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Posted 1 year ago

“Good quality and affordable price. I love it so much. Everything perfect.”

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Posted 1 year ago

“Excellent service and delivery with very competitive prices.”

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Posted 1 year ago

“Great service as always. Very strong product good quality easy to setup and great value”

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Posted 1 year ago

“Excellent value and works very well. Received in 3 days from order.”

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Posted 1 year ago

“Vinyl storage cabinet looks great! I did ask a handyman to put this together for me as it was a bit heavy for me to manage myself. However, he had it done within half an hour and I’m very pleased.”

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Posted 1 year ago

“Ordered dual Sennheiser radio microphones, delivered within 48 hours. Sounds fantastic.”

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Posted 1 year ago

“Couldn't be happier with the keyboard from you, delivery on time, can't fault service”

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Posted 1 year ago

Bax Music is rated 4.0 based on 2,203 reviews