Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,205 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service absolutely awesome product. Will definitely use the site again”

Bax Music 5 star review on 8th August 2022

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Posted 2 years ago

“I have been an entertainer for many years & have constantly upgraded my various rigs. I’m a big RCF fan & had read much about the new 912s I had never heard of Bax Music but their price was the best I could find. Their delivery options were very helpful & they delivered when they said they would. Very professional & do exactly what it says on the tin.”

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Posted 2 years ago

“Very disappointed I ordered a guitar to be delivered on Tuesday. Saturday I’m still chasing it. I have spoken to bad music who assured me it went out to parcel force. Bax agreed to ring parcel force to check, they never rang. After countless calls to bax I’m still waiting for the guitar and to find it’s where about so. Im now personal chasing parcel force who are just as unhelpful. Sunday still no joy and still no guitar.”

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Posted 2 years ago

“Ordering was a breeze, easy to find what I needed, and their price was unbeatable anywhere else (google shopping did the heavy lifting). No idea how they managed to sell the PA speakers so cheap new. Quick delivery and they included U.K. IEC cables as the speakers came with EU ones. Couldn’t be better. Fast delivery.”

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Posted 2 years ago

“The guitar kit arrived a couple of days late but I had been warned that there was a logistics problem which had been overcome. The guitar was easy to assemble, but I'm having some trouble with the nut being a bit too high making open E and A chords sound out of tune. Any help with this?”

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Posted 2 years ago

“I wasnt looking for a Les Paul but i saw great price for a Classic ..i was then offered a 10% discount code which made it too irresistible to ignore. Ordered and was with me in 2 days and played great straight out of the supplied Gibson logo case . Have bought musical gear from Bax before always low prices and delivery .”

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Posted 2 years ago

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Posted 2 years ago

“Cool looking guitar with good tone. Seems to go out of tune quickly but this happens with new strings until they settle.”

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Posted 2 years ago

“Competitive pricing, strong secure packaging and swift, well tracked delivery.”

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Posted 2 years ago

“Item turned up slightly damaged, nothing I can't live with. But lockable cab with no key !!!!!!! Not happy”

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Posted 2 years ago

“A beyond rapid service with great comms, and a great product. Cannot fault My experience”

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Posted 2 years ago

“The item a Maglite torch, seems fine. I have yet to load it with batteries to check it out. However, the packaging was nonsensical. A large flat box inside of which the small box containing the Maglite just banged about. The large box was a waste of resource and not fit for purpose. A smaller box or even wrapping the Maglite box direct would have been far better.”

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Posted 2 years ago

“Item arrived late due to a logistic malfunction at their warehouse. When it eventually arrived the box contained a completely different product that I did not order. When I spoke to customer services there was no apology, they said it was my fault for ordering B-stock. Complete waste of time and money”

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Posted 2 years ago

“Delivery was late from UPS! ordered for delivery on Thursday, they tried to deliver Tuesday, so changed to Thursday as asked and they delivered on Friday. Needed table for Saturday event, this was a courier fault. Table great with height adjustment and strong, however not easy to put up and down if you dont have much muscle. Corner was bent and height adjustment notch broke straight away. Managed to adapt for the night for a planned event. This would be a manufacturers fault.”

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Posted 2 years ago

“Excellent service from quality instruments at a great price to quick delivery”

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Posted 2 years ago

“Competitive prices and slick service”

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Posted 2 years ago

“I am so glad that I came across a company that offers a service second to none with regards to good communication, quality products, competitive pricing,well packaged and fast delivery. For any budding musician I would recommend a visit to bax music web site as an initial start when sourcing anything musical related. From a personal point of view with regards to my purchase experience I can not find a fault. Great after service, I am more than happy. You could say " One stop bax music shop "”

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Posted 2 years ago

“Very impressed with the speed of delivery ordered on the 19th July, delivered to my door on the 22nd. For a B stock instrument the Fazley FTL218YB is in fantastic condition, it has a good weight to it and sounds as good as any Squire telecaster I've played, the guitar did have some fret buzz when it first arrived but this took five minutes to correct, and the jack socket is a little stiff when trying to remove the lead after playing, but again this shouldn't take much to rectify. No sharp fret edges but the frets could benefit from a dressing at some point however this doesn't really affect the playability much at all. overall I would give the guitar a 8 out of 10 and Bax Musics service 10 out of 10 would highly recommend both Bax and Fazley.”

Bax Music 5 star review on 26th July 2022

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Posted 2 years ago

“had a bad start damaged parcel .Upgraded replacement fast return and then the best day ever playing my 1972 collection not seen daylight for at least 40 years .Great deck for the money Thank you so much mark.”

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Posted 2 years ago

“This Cab is fantastic, I had made my own cab, which was ok, but I am so pleased I saw this, I have 3, 5 string fretless basses, and the clarity and crispness of the low strings is fantastic!!!! Being "B Stock" did not put me off, it was well descibed, has arrived like new,saving me £ 50-60 pounds, but, after all, it is Fender. I would recommend this cab to any bass player.”

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Posted 2 years ago

Bax Music is rated 4.0 based on 2,205 reviews