Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,214 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 1 star review on 27th January 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exceptional item for the price. I ordered a piano bench having been let down by another company. Bax Music came up trumps. Delivered as per order. Easy to assemble, firm but comfortable”

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Posted 3 years ago

“Order arrived late and then 1 item missing still waiting 20/03/21. Not happy”

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Posted 3 years ago

“Got the Behringer pro 1 for a great price from Bax shop uk. The item was delivered on time & I’m so happy with the product & the service. I would highly recommend using bax shop. This synth sounds amazing..”

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Posted 3 years ago

“My new preferred supplier. Wanted one item for a project, got everything at the best prices. A complex order completely accurate and arrived quickly. Saving for next order now!”

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Posted 3 years ago

“I bouth an Levitt microphone from Bax Music,with the best price from the market,I m very happy with,dellivery was quick, what can I say more,professional people,I will by again!!!”

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Posted 3 years ago

“I recently ordered a fender joe strummer campfire from baxmusic, they were the best price I found on the Internet. I was given a delivery date and was then presently surprised when product arrived two days early. Great price, great service, would definitely order from these again”

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Posted 3 years ago

“I bought a LaPaz 002 SB 3/4 Classical Guitar and gig bag for a very good price. I am very happy with the purchase. Bax Music needs to be more careful with the courier they choose as the box came open and the gig bag was removed from its plastic cover, but the product was not damaged.”

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Posted 3 years ago

“Excellent service, fast delivery, and great product at a decent price. I will shop again with Bax Music in the future.”

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Posted 3 years ago

“Great price on my Beyer headphones, Fast delivery, Will shop again, Thoroughly recommended.”

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Posted 3 years ago

“Bax have emailed me asking for a review of my purchase which unfortunately has not yet been delivered! Ordered and purchased with the promise of delivery within 2 business days but delivery pushed back everyday - currently will be 8 days late. Misled and disappointed and will have to contact credit card comoany to requezt a refund!”

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Posted 3 years ago

“I ordered a yamaha keyboard and a keyboard stand. The yamaha keyboard did not arrive. I wrote an email and a message. I did not receive a response from customer service.”

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Posted 3 years ago

“Excellent quality product arrived speedily & vg value for money. Thank you.”

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Posted 3 years ago

“Brilliant as always!”

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Posted 3 years ago

“Brilliant service and constant updates,cant fault them.”

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Posted 3 years ago

“TOP CLASS SERVICE , PURCHASED A FAZLEY VIOLIN BASS THE BASS CANNOT BE FAULTED THE BASS IS TOP QUALITY I RECOMMEND THIS BASS TO ANY BODY READING THIS REVIEW REGARDS PAUL.”

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Posted 3 years ago

“Delivered in good condition, great price and easy to use website.”

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Posted 3 years ago

“Extremely quick delivery. Unit working perfectly.”

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Posted 3 years ago

“Excellent products and service”

Bax Music 5 star review on 15th March 2021

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Posted 3 years ago

“Meilleur prix du marché , livraison rapide!”

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Posted 3 years ago

“Excellent product, great price, and speedy delivery. Recommended.”

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Posted 3 years ago

Bax Music is rated 4.0 based on 2,214 reviews