Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,206 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Roland Td27kv which said was in stock, would be delivered within 3 days. It hasn't arrived yet, a week later. No one will answer the phone or my email. UPS says delivery date unknown, but they delivered the rack and uk cable.”

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Posted 2 years ago

“Fazley guitar straps are very high quality and very well made good value for the money”

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Posted 2 years ago

“Thank you for sending the XLR/RCA cables, fast delivery and they are good quality a good purchase for me.”

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Posted 2 years ago

“First time I placed an order. It was perfect! The website is easy to search items and many to choose from. I could even choose my delivery date, very helpful when taking time off work. The Piano stool arrived on my chosen, quick and packed securely. It was easy to assemble (four legs) the quality is solid wood and vanished beautifully. Very impressed with the service, product and delivery. A very happy customer. Thank you kindly.”

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Posted 2 years ago

“best price around for mustang lt50 amp delivered on time and a hassle free purchase. very happy.”

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Posted 2 years ago

“After buying some micro speaker stands to cut down on carrying i realised they were going to be just a bit short...was going to make extension poles when I noticed these...perfect for what I needed”

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Posted 2 years ago

“Really pleased with my purchase .. Fine straight out the box. Me being a beginner guitarist . Delivery fast to the UK and with no damage in transit . Overall a pleasant first experience with Bax music .. Thanx”

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Posted 2 years ago

“Brilliant service arrived early no problems amazing Guitar absolute bargain”

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Posted 2 years ago

“Purchased 5 3/4 size guitars for young children to have access to instruments in a local school that has little money snd i intend to start teaching them after the summer. Bax packed snd shipped the guitars in about a week all arriving in perfect condition and perfect instruments for the job I will def be buying more! Thankyou”

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Posted 2 years ago

“Bax are usually the cheapest place to buy gear in the UK, they sometimes have b-stock deals to save a few extra pounds. Free delivery is generally from their warehouse in Holland and it takes 4 days from order to delivery which includes weekends so I can order Friday for delivery Tuesday. I have used them loads and never had an issue. They always keep you informed and provide tracking details. My recent b stock purchase was in great shape despite one of the box inserts missing. They pack the instrument box in a box so everything is safe. In the UK they use Parcelforce. They are my go-to dealer.”

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Posted 2 years ago

“A great stand for the price,great quality and holds my mic fine, delivery on time happy with it….”

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Posted 2 years ago

“I've had over a decade's experience of buying studio and live sound equipment as well as guitars, basses, gig bags and more. The delivery of swift, communication great, website easy to use and prices very competitive. Would recommend to anyone”

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Posted 2 years ago

“best price available on the market. speedy and transparent delivery. Securely and well packaged. 5 stars”

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Posted 2 years ago

“always spot on and 5-star service 10/10”

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Posted 2 years ago

“Good price. Fast delivery.”

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Posted 2 years ago

“Lowest price anywhere online for what I was looking for. Fast reliable shipping. Great service. I'll certainly be using them again.”

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Posted 2 years ago

“Best price direct the Fender acoustic guitar we purchased and delivery was spot on. Will definitely purchase from Bax again good job .”

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Posted 2 years ago

“First class - excellent value, easy ordering and delivered on the promised day. Would recommend.”

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Posted 2 years ago

“Excellent service delivered exactly when I was told and the case fits my SG custom like a glove Thanks”

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Posted 2 years ago

“Very pleased with childs electric guitar with built- in amp & speaker .Well made better than expected , fret ends will need a polish, but for only £42 come on! Will be playing in our ukulele band ,the other members thought it was great too.”

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Posted 2 years ago

Bax Music is rated 4.0 based on 2,206 reviews