Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,204 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, to be honest, I was a little disappointed with the ukulele, I was under the impression that it would become already set up, unfortunately the workmanship on the ukulele was very poor, I’ve had to sand down rough edges that keep catching my hand when strumming also the knuckles / nuts where not finished and turning gears were loose, it’s as if it’s just been Sent straight on from the manufacturers in China without being checked by you. Regards Dave Moore”

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Posted 1 year ago

“Ordered Roland A90 white and black keys hammer weights. Fair prices, excellent service and timely shipment. Kudos! Pity that they do not ship abroad.”

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Posted 1 year ago

“Wow! When I ordered this guitar I did expect it to be excellent; but how it is in real is far, far better than I expected it to be. It is great not only in looks, build and overall quality, but the wide variation in sounds / tones, which is not only brought by the P90's, but a 5 position pickup switch as well as the fact that it also has push/pull focus switch.”

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Posted 1 year ago

“Delivery spot on time. Communication via email good. Ibanez Mikro bass excellent product, arrived well packed and pristine. Can't fault service or product. Cheers BAX.”

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Posted 1 year ago

“Everything was perfect. Right from the get go! Easy to navigate through the website. Fast delivery, and in perfect condition!”

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Posted 1 year ago

“I was looking for a good quality folding bench for keyboard (although I actually use it for playing the saxophone at gigs). I found a K&M one (not many stores stock these), good wide seat with the option of a carrying bag from K&M specifically made to transport the folded bench seat. I ordered both items and they arrived next day very well packed in a Bax Music box. I am very happy with both items and have already used the bench seat for a gig - very comfortable and extremely quick to set up and fold down. Bax Music have a very wide selection that is in stock, unlike some other retailers and the prices are competitive.”

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Posted 1 year ago

“For my sons 18th we got him a Pioneer plx-500. The turntable is a good weight and seems well made. He is thrilled with it. Sounds great for direct drive. We have a Rega Planar 2 for comparison. The pioneer does well. And adds convenience of use.”

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Posted 1 year ago

“Smooth sailing all the way. Easy way to order, great price, set up date delivery by Parcelforce, order status constantly updated, great customer service and aftercare. Fantastic experience I thoroughly recommend.”

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Posted 1 year ago

“Great service fast delivery and the item was amazing thanks”

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Posted 1 year ago

“Ease of ordering, speed and accuracy of delivery.”

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Posted 1 year ago

“Recently purchased Fazely guitar/bar stool great product at half price of comparable stools with bigger brand names emblazoned on them. Only con to this stool is the high gloss shine which is slippery, that said so are most other brands. Also bought Fazely GC-AC550BO1 acoustic guitar case for my Yamaha APX 600 and is a great fit and lovely case. Great products from Fazely”

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Posted 1 year ago

“Hi. I just wanted to thank Bax Music for the excellent service they provided supplying me with my Flight Pathfinder electric ukulele. I chose Bax Music because of the really great price they offered. The online process for payment was really easy and the follow up emails were very informative. My uke arrived on time and was excellently packaged. Having purchased literally dozens of ukes from the internet this was packaged the best. Outstanding. The uke was a complete success and was playable with minor tuning straight out of the box. Looks great, fantastic quality and great tone. I love the Flight Pathfinder and would highly recommend Bax Music. A five out of five from me. Many thanks Tom Whiteley”

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Posted 1 year ago

“Bax Music had the item I wanted at a good price. Very happy with this purchase.”

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Posted 1 year ago

“Very competitively priced. I will use Bax again and recommend them. Delivery was a bit late, but to no fault of Bax”

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Posted 1 year ago

“Bax Music was easy to order the exact item that i want and was delivered on the exact day that they said.”

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Posted 1 year ago

“My guitar case arrived Quickly no problems .Very pleased.”

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Posted 1 year ago

“Excellent service, great product described as universal fit and all three guitars went smoothly in. Thanks guys for sorting me out.”

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Posted 1 year ago

“First time using bax music great service and a great price on a behringer sub highly recommended”

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Posted 1 year ago

“First time using bax music great service and a great price on a behringer sub highly recommended”

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Posted 1 year ago

“Amazing service from Bax. Sent all the required information instantly & shipping/ delivery was really fast. First time buying from them & will certainly be looking to them in the future.”

Helpful Report

Posted 1 year ago

Bax Music is rated 4.0 based on 2,204 reviews