Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,205 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,205 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently bought a guitar case and it came in well packaged”

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Posted 2 years ago

“Tend to be the cheapest for most things which is why I use them. No issues thus far, so overall a pretty good experience.”

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Posted 2 years ago

“First time I’ve used Bax very easy to order I’m very pleased with the Dynacord everything thing was straight forward and simple very quick delivery I would recommend Bax Music I will use them again in the future.”

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Posted 2 years ago

“I ordered the Ayra compar kit junior LED lighting set from Bax music, the whole experience was excellent, Bax kept me informed from ordering to delivery which arrived on the said day. The light kit is great and puts on a good show at a fair price. Once again a great service from Bax music.”

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Posted 2 years ago

“Got a nice double cut guitar for just over £90. The guitar looks great in orange and all fittings and fretboard are nice. Stays n tune really well even after a bit of hard playing. The p90 pick up is a bit odd and the controls strange, as the tone knob turned off the pick up when fully turned. I took off the back and had a look and lifted the pick up out and this did not happen when I returned it. So all is well. I have never had a p90 on its own before and its not the greatest sound with a lot of bass. BUt sound is all down to the player and so it might just be me. So I think I will put a wilkinson pick up in. But that will only cost another £16 so I reckon I have a bargin. I will defo consider some of the other guitars in the range.”

Bax Music 4 star review on 26th August 2022

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Posted 2 years ago

“I've just purchased a Fender Champion 100 amplifier from Bax Music online and I can't praise the service I received high enough. Bax Music's price was the most competitive I could find and delivery was fast and efficient. It arrived when they said it would and the product was well packaged. I've bought a few things from Bax over the years and I have never been disappointed. An excellent Company to deal with and their Customer Service department are brilliant if you have any queries about your order.”

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Posted 2 years ago

“Good communication, good price, quick delivery. That is all I need!”

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Posted 2 years ago

“Easy to order. Best price by a country mile. Seagull guitar superb. Extremely well packaged and guitar only needed tuning. Set up was perfect right out of the box.”

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Posted 2 years ago

“Quality at reasonable price work better that more expensive versions - fast delivery”

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Posted 2 years ago

“Great website, really easy to use, fantastic range of products and my order was delivered quickly and efficiently and well packed!!”

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Posted 2 years ago

“Every Fazley guitar ive had has been incredible especially for the money, minor setup and they were playing themselves”

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Posted 2 years ago

“These cables were just what I needed I would definitely use Bax music again Thanks”

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Posted 2 years ago

“Price good and delivery efficient”

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Posted 2 years ago

“Very well detailed”

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Posted 2 years ago

“Brilliant service as always. Product arrived on time, was well packaged and despite being B Stock the item was excellent.”

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Posted 2 years ago

“Excellent customer service via email. Returns policy is generous. Fast turnaround of returned guitar for a direct replacement. It's a shame Bax policy is to not inspect guitars before dispatch as this could stop defective items reaching customers.”

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Posted 2 years ago

“Don' Leave home without one!! If you have a good amp/speaker - none of this modelling stuff, get yourself an SM57 and an Innox IVA 19 Guitar Amplifier Microphone Clamp. So easy to set up and use. This little piece of gear has transformed my routine and I would not be without it. Slips neatly into my leads box. Love it. Great service and value from BAX Music as always!!”

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Posted 2 years ago

“I purchased a pair of electro voice zlx12 passive speakers from bax music. The whole experience was excellent from order to delivery, bax kept me informed at every stage and delivered on the day as expected. The speakers are fantastic and at a good price. Well done Bax.”

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Posted 2 years ago

“Really excellent customer service, super-fast delivery and very competitively priced. One of the very best on-line outlets for all things music! I will definitely, definitely be using Bax as my 'go to' shop for gear.”

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Posted 2 years ago

“I purchased a guitar from Bax Music. As it was so cheap I thought it would be one of those "too good to be true" purchases. However, the guitar arrived on the day that Bax said it would and in perfect condition, as you would expect. So I am writing this rave review to ease my conscience.”

Helpful Report

Posted 2 years ago

Bax Music is rated 4.0 based on 2,205 reviews