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Bax Music Reviews

4.1 Rating 2,159 Reviews
A-
Happiness Grade
A-

Customer Service - Good

84.80%
Industry Average
I have always had excellent service from Bax Music. My tip would be not to pay extra for UPS delivery because I found their service left a lot to be desired. But for great quantity instruments and prompt service Bax is up there with the best.
posted 1 week ago - Cherie
An excellent Gretsch guitar delivered promptly and in good condition. Excellent help by Bax Customer Service. I recommend Bax Music Shop
posted 3 weeks ago - Robert Palmer
Great service and received my product exactly on the day agreed which was brilliant for me, really happy with the quality and the price for my cables. Keep up the good work 👍🏼
posted 4 weeks ago - Darren Taylor
Bax Music provided a great smooth service and the guitar I bought is fantastic,it's the 2nd time I have bought a guitar from Bax and both arrived in perfect condition,thanks Bax Music David
posted 1 month ago - David
Very Happy great service!!
posted 1 month ago - Anonymous
Good customer service, product came on time. No fuss.đź’š
posted 1 month ago - Anonymous
Fishman amp arrived in time stated and very pleased with it. Good service and very straightforward dealing with Bax Music.
posted 1 month ago - Anonymous
Brilliant service and communication. 48hrs delivery. Will be using Bax Music again! I ordered the Bose S1 pro+ PA speaker, Bax Music also included a UK power cable in the price (which I didn’t realise it didn’t come with so this was EXTREMELY helpful! Thank you Bax Music). Can’t recommend these guys enough!
posted 1 month ago - Lucy-May
Excellent service fast delivery and excellent price, very happy with my guitar.
posted 1 month ago - Anonymous
Great Pedal - super fast delivery as promis3ed - great service as is usual
posted 2 months ago - Steve Kowalski