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Bax Music Reviews

4.0 Rating 2,264 Reviews
A-
Happiness Grade
A-

Customer Service - Good

82.33%
Industry Average
Recently bought my 1st beginner guitar. La Paz Classical 02SB. So reasonably priced and the quality is so good. Baz service was 1st rate, quick, informed and even sends emails with lessons i.e. how to tune the guitar.
posted 1 week ago - Anonymous
Great service, my Hartke LX 5500 head came 3 days after ordering. The best price by far anywhere! I bought it as a replacement for my ageing Ampeg pf 500. I use it with an Aria swb 4 upright bass ( very old and very rare) and a Barefaced 1 10 (not the original speaker). So far, I have used it at a couple of rehearsals and have had good reactions from the rest of the band. I'm very pleased with this product.
posted 3 weeks ago - Alan Metcalfe
Fast and efficient service no issues
posted 3 weeks ago - Anonymous
Excellent customer service helpful from start. I ordered the wrong part and they swapped it over with no fuss . Very fast delivery time as well. Many thanks !
posted 1 month ago - Anonymous
I bought a Marshall ORI212a cab as a B-Stock item. It was in fantastic condition and at a much lower price than for a brand new one. Delivery was fast & free and the cab is a perfect match for my Marshall Origin 20 amp. Very happy with the product and the service from BAX.
posted 1 month ago - Mel H
Absolute bargain of a guitar, customer service comms and delivery time spot on.
posted 1 month ago - Dokrok
Great delivery and packaging, stand is good quality , and customer service is good , will always use Bax Music πŸ‘πŸŽΈπŸ‡¬πŸ‡§
posted 2 months ago - Michael sutemire
Bought Sunday...arrived Tuesday! Amazing. Perfect service, carefully packed guitar and great price.
posted 2 months ago - Alexandria
The advisor apologised for the missing items and said they would contact customer service about a Β£50.
posted 2 months ago - Colin Leighton
Realistic pricing, fast and efficient delivery, well packaged. Have not had to deal with customer service yet and have read some bad reviews!
posted 2 months ago - Gary Devonish