Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,201 Reviews

76 %

of reviewers recommend Bax Music

Company Reviews

Questions

Metrics

4.0

Based on 2,201 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Bax Music made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bax Music 1 star review on 10th December 2024

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hassle free prompt service provided, product arrived in super quick time, professionally packaged and in excellent (mint) condition. 👍😀😁”

Helpful Report

Posted 5 months ago

“Purchased a brand new Boss ME 90B multi effects unit and carry bag after quite a few weeks viewing the online demo's. As all the reviews were positive and sounded amazing along with the features. I decided to take the plunge and purchase one myself at first I decided to purchase a second hand one at another well-known online retailer with an excepted bid only to be told and 2 days later that the unit had been sold. Very annoying indeed. So decided to purchase new and Bax music had the best price for the time frame of delivery and in stock. Both items arrived very well packaged as described just under a week ago. I've mainly been using getting to grips with it using headphones and haven't as yet hooked up to my live bass rig but rest assured will do soon. So as expected the sounds are all top notch and easy to alter and save. I'm especially impressed with the amp and overdrive quality very authentic sounding to my ears. Also impressed with the Bluetooth option availability for the Boss tone studio for further access to swapping out different effects. I'm also impressed with the fact that the l.e.d lights are multi coloured and change up with different presets. So very happy with my purchase and with Bax music for the price and delivery highly recommended.”

Helpful Report

Posted 5 months ago

“Great product, great price compared to other suppliers. Easily movable and transportable. Perfect for those 75inch TVs.”

Helpful Report

Posted 5 months ago

“Excellent delivery service Nux Mighty Bass Amp ordered on sunday delivered on tuesday morning.Nux Amp light weight compact and powerful with lots of sound and tone selections easily accessed with a push button control”

Helpful Report

Posted 5 months ago

“The cymbal was well protected and delivered on time.”

Helpful Report

Posted 5 months ago

“Very good service delivery on time I would recommend them to anyone.”

Helpful Report

Posted 5 months ago

“Music stand was delivered on time and well packed”

Helpful Report

Posted 5 months ago

“exactly the one I wanted came quickly well packed looks and work's fantastic thank's lez mansell”

Helpful Report

Posted 5 months ago

“Professional service from start to finish at a very fair price and with excellent communication throughout.”

Helpful Report

Posted 5 months ago

“Great Prices, Fast Delivery, Good customer service. I have used them on several occasions and each time they beat most UK internet based sales. I've had nothing but good experience with them, so why wouldn't you.”

Helpful Report

Posted 5 months ago

“Ordered a pair of RCF Speaker cases. Bax has the cheapest price. I phoned then to check theh were definitely in stock which they were. Was quoted a delivery day & they arrived on time, no problem Bax were spot on, great service & price. Thanks again Bax..... Kind regards Daz”

Helpful Report

Posted 5 months ago

“I was satisfied with the best product with a fast delivery. I ordered a piano stool, they updated me the order and delivery process by email every moment that was very fascinating and super convenient. Piano stool needed to be installed myself but that was very simple and it took only a few minutes for my husband. The stool is very comfortable and easily adjustable. Recommend for all pianists! :)”

Helpful Report

Posted 5 months ago

“To be completely honest, I was a bit skeptical about ordeeing from bax. Previous reviews haven't been great and the item I was considering purchasing was £130 less than from any other store which rang alarm bells. Prior to placing my order with bax I called and spoke to someone who answered very quickly. They assumed me that the guitar is brandnew boxed and not shop display. I took the plunge and placed the order. Everything from then on has been seamless. 3 days later a box arrived. Absolutely perfect condition. Brand spanking new guitar from the factory . I will most definitely be using bax should I need anything. all in all I had a great item with a great price with a perfect buying experience”

Helpful Report

Posted 5 months ago

“Good price, fast delivery. One star off for poor packaging. Item was rattling around, fortunately the manufacturers box was very good. The power supply was not boxed but was undamaged.”

Bax Music 4 star review on 22nd July 2024

Helpful Report

Posted 5 months ago

“Needed a Samson 12" rack urgently, the product was delivered three days early, excellent.”

Helpful Report

Posted 6 months ago

“I purchased a Kala UBass. It arrived on time and was really well packaged. This is the first UBass I’ve bought and I am really impressed by the quality of this instrument. The size and the strings took some getting used to but after a few days of not being able to put it down I am a convert. The gig bag is also well made. This will not replace my other basses but is a great instrument to have. Love the double bass sound you can get from this when it’s put through an amp. Bad Music are a great company to deal with, I will definitely be using them again and would recommend them.”

Helpful Report

Posted 6 months ago

“The item I order was dispatched promptly and arrived when expected”

Helpful Report

Posted 6 months ago

“Had delivery problems. Contacted Bax. Great attitude and response from after sales team. Problem sorted by them. Thank you.”

Helpful Report

Posted 6 months ago

“Excellent product at a good price”

Helpful Report

Posted 6 months ago

“Nice and easy purchase with fast delivery.”

Helpful Report

Posted 6 months ago

Bax Music is rated 4.0 based on 2,201 reviews