Bax Music Reviews

Name: Bax Music
Rating: 4.04

4.0 Rating 2,206 Reviews

76 %

of reviewers recommend Bax Music

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Metrics

4.0

Based on 2,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Bax Music 5 star review on 23rd January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time, and the best quality of products ! love it and i will buy something from u again.”

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Posted 2 years ago

“your website makes it very hard to make a complaint or write a message....it seems to be link after link after link to then throw you back to the home page...very confusing and took me a while to get to this point..... i have purchased a download from you but the link seems to be an expired 404 page? can you please rectify this asap. .thanks Dylan”

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Posted 2 years ago

“Good experience. Excellent communications, product delivered on time and in first class condition. Well done Bax.”

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Posted 2 years ago

“Really impressed with my first experience with Bax. Just bought a pedalboard and i have to say the product was a great price and the delivery process was superb. great tracking info and over the top protective packing.”

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Posted 2 years ago

“the fazley st stat is one of the best strat I have played the quality of their products is second to none also the service is 10/10”

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Posted 2 years ago

“The price was good but I was disappointed that the male end did not have a lock. The delivery time was too long for the £4.99 I had to pay”

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Posted 2 years ago

“Always a speedy turnaround from order to delivery. Great range of gear at the best available prices”

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Posted 2 years ago

“Very quick and reliable delivery. The stand is very sturdily put together. It holds my folder and the music in it, quite easily. It came with a bag which has a long strap and hangs over my shoulder, making it easy to carry around. Many thanks for a well-made stand and here's hoping it will lead a very useful and long life. Best wishes to you all Christine Peel”

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Posted 2 years ago

“Excellent service great quality and value for money”

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Posted 2 years ago

“Great service and a great price. Used before and will 100% use again. Very prompt delivery in only 3 days.”

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Posted 2 years ago

“Very good guitar for the price, need a few touch and a settings a your preference,paint just an little imperfections on the back, nice polish and new string job done .... Sound good”

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Posted 2 years ago

“Bax Music offered the most reasonable price I could find anywhere, and I researched thoroughly for many months. Delivery was swift and hassle-free. The quality of the product was as expected, and arrived undamaged. In all, a completely satisfactory experience!”

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Posted 2 years ago

“Bought this Hohner Harmonica upon recommendation from youtube site . I am new to this instrument so hope it will give me many good reasons to practice . Not expecting miraculous results but will enjoy trying different styles . Sorting out my breathing control would be a job well done .”

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Posted 2 years ago

“Arrived on timed. Thank you.”

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Posted 2 years ago

“Used Bax a number of times for various items. Lights and guitars . No problems whatsoever. Spot on service. Very competitive prices too.”

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Posted 2 years ago

“Excellent service and delivery time. I would have no hesitation in recommending Bax First class”

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Posted 2 years ago

“5* device.Great seller.Buy with confidence!”

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Posted 2 years ago

“Great service as always, thank you.”

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Posted 2 years ago

“They never have let me down. Excellent service.”

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Posted 2 years ago

“Fast delivery. Great item. Exactly what I expected from Bax as I have bought from them before. Very reliable.”

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Posted 2 years ago

Bax Music is rated 4.0 based on 2,206 reviews