BC Racing Australia Reviews

Name: BC Racing Australia
Address: 101 Bath Road, 101 Bath Road, New South Wales
Rating: 4.80

4.8 Rating 583 Reviews

96 %

of reviewers recommend BC Racing Australia

4.8

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

BC Racing Australia 5 star review on 9th December 2024

209

Anonymous

Anonymous // 01/01/2019

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“Excellent product at a very competitive price. Delivery was quick at less than 2 weeks.”

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Posted 5 months ago

“Darron at Justjap was great to deal with a real pro. And they are a Great fit perfect ride smooth”

BC Racing Australia 5 star review on 24th June 2024

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Posted 5 months ago

“I have tried a few different sets of coilovers in my mk3 supra and by far the bc coilover a well above the rest as far as ride and handling ride is comparable to the factory suspension but with more of a racing feel in corners”

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Posted 5 months ago

“Ordering coilovers from BC Racing turned out a very smooth process. Clear information on their website, easy ordering process and fast delivery.”

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Posted 5 months ago

“The team at BC Racing were super helpful and excellent communication. Cheers David ,Melbourne,Vic.”

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Posted 6 months ago

“Product was of good quality and fitted as described.”

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Posted 6 months ago

“Easy to deal with and very helpful !!! Awesome team you guys have”

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Posted 6 months ago

“Amazing Quality super good product just disappointed that in the description and in the photos I had Canberra adjusting top plates and they weren’t included the extra and didn’t come with the bushings and top mount”

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Posted 6 months ago

“Driving the car now feels great compared to blitz coil overs also the shipping is fast too”

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Posted 6 months ago

“Was not happy that my order which cost $1850 arrived incorrect as my build sheet was not recieved un-be-known to me as I had trouble with my payment going through even though the money was in my acct. I was quoted 35% restocking fee and over 1k to get the parts that I wanted to make up my coil overs. The price fir I wanted was then increased and I was told that the old price would be honoured if I wanted to buy another set!. Call me ungrateful but I am used to better customer service. I am now stuck with a set of coilovers that I am going to lose big bucks on or sit and collect dust. I am sure BC could have done much better on the cost to help fix the problem. I am a qualified mechanic in the trade for 35 years, I race this car and I talk to a lot of other trades and car people. I am sure BC will counter this review by saying they were not to know there was a build sheet. True, but they could have done more to fix cost wise.”

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Posted 6 months ago

Hi there, Thank you for reaching out and sharing your concerns regarding your recent order with us. We understand your frustration with the situation, and we truly value your longstanding experience and expertise in the automotive industry. As an established business in this field, we strive to provide exceptional customer service. However, in this particular case, there were some unavoidable limitations due to the nature of your order and our returns policy. The coilovers you ordered were a specially procured track-specific item that was sourced specifically for the vehicle you incorrectly selected during the ordering process. As clearly outlined in our returns policy, we do not accept returns for such specially procured and track-specific kits that have been made to order from our headquarters. While we regret any misunderstanding or inconvenience this may have caused, adhering to our returns policy is crucial for maintaining a sustainable business model, especially for highly specialised and non-returnable items like the one you purchased. Regarding the payment issue, our records indicate that the delay was due to a problem with your payment method, rather than any issue on our end. Unfortunately, without clear communication from you about the build sheet requirements, we had no way of incorporating those specifications into the procurement process. We understand your disappointment, but absorbing the costs of such a highly specialised and non-returnable track-specific item would be financially prohibitive for our business. However, we remain committed to exploring ways to improve our processes and better serve our valued customers like yourself in the future. Please let us know if you have any further questions or concerns. We appreciate your understanding and look forward to the opportunity to provide you with exceptional service on your next order. Regards, BC Racing Management

Posted 6 months ago

“The product is great as always and delivery was spot on and fast very happy”

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Posted 6 months ago

“Super fast shipping and every thing fit perfectly!”

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Posted 6 months ago

“Great products and company,I love the coilovers , postage was only 5 days and they are quick to reply to any questions asked . Would definitely recommend ,”

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Posted 6 months ago

“Very happy with the quality,”

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Posted 6 months ago

“order came in super quick, 3x faster than the expected time. web page is easy to go through and order was made very easily with no complications”

BC Racing Australia 5 star review on 17th May 2024

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Posted 6 months ago

“AMAZING....BC racing has changed my car. My car is literally 10 times better. Will definately buy more bc racing suspension for my other cars.”

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Posted 6 months ago

“Quick postage,received within 5 days, Installed my new coilovers that night and absolutely love them. A+++”

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Posted 6 months ago

“Very happy guys we're very helpful with my questions and postage was fast thanks”

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Posted 6 months ago

“Product arrived extremely fast and I’m talking the very next day. it was wrapped up well and there was no damage to my coil overs, Overall I am very impressed.”

BC Racing Australia 5 star review on 9th May 2024

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Posted 7 months ago

“Amazing service and quality coilovers at an affordable price.”

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Posted 7 months ago

BC Racing Australia is rated 4.8 based on 583 reviews