“Engine was delivered as described and doing well but company marks everything as “in stock” even though it’s not and they will make you wait a lot longer then expected. Wish I would have known how long it would take to arrive I would have spent money elsewhere.”
“BDXPerfomance sales and techs are above helpful, I’m happy I found this company to help me with my build. I recommend them to anyone looking to do upgrades, modifications or rebuilds. Great support and willingness to help. Thank you!”
“Hi. Still waiting on response on the phone call in reference to spindles!
contact made both with live chat and land line.
My cell number is, 401-556-0057.”
“I ordered a High Performance coil ans was sent the wrong one. when i contacted them they apologized and sent me the correct one. customer service is great”
“Everything was good, but when we received our engine, the parts did not match up but they walked us through how to fix it. We ended up having to send it back, but they have been really good with communicating with us.”
“I've been searching for this crankshaft for 3 months, writing and e-mailing people about the bearing size on the crankshaft and they all were the same size. (22mm inside dia.) When I ran across your website and BAM!!! It stated the bearing size specifically. (1 bigger than the other). I didn't waste any time ordering it. Heck, the order was here on my doorstep before I could wake up. BDX I will be ordering from you with all my buggy needs. Thank you for being there for me. One happy customer.”
“I ordered a carb and intake about 5 weeks ago and never got those parts. I ordered the same carb from Amazon and got it in 3 days. I ordered the intake again from BDX to fit the carb I ordered from Amazon and I still haven’t gotten it and it has been 3 weeks waiting on that. So far I’ve ordered 3 items from BDX and haven’t received anything yet. They charged my CC for the first order and haven’t given my money back yet so I guess you could say that is a good way of making money by taking my money and giving me NOTHING IN RETURN. Tell me why I should buy or recommend BDX to anyone. Looks like BDX is nothing but a scammer. Ronnie Tillery
PS: I can’t finish the survey because your answers listed don’t fit my results!!!!
I have an update on my experience with BDX. In the above I said I ordered a carb and intake about 5 weeks ago which is correct but the reason I did not get it was that it got stuck in shipping in one place and it did not get delivered which was not BDX's fault. Also i said I ordered 3 items from them and never got them which I forgot that I did get a CDI box from them and it was delivered promptly. As far as my credit card charge for the Carb, I have since rec'd a refund for the carb. As for the intake there seems to be a problem with BDX's supplier and I have been assured that it will be here soon. I made a harsh statement about them being a Scammer, I said that not knowing all the facts and I now retract that statement. They sell parts that are hard to find and Looks like the parts are hard for them to get sometimes. I do commend BDX on the fact that they do read the reviews and want to do the right thing and follow up on problems. I would buy from them in the future. Ronnie Tillery”
“Bought a replacement carburetor for a Coolster 125cc go kart. The carburetor is not a direct replacement. Different style fuel bowl that does not clear the intake pipe, no gaskets given with the new carburetor, and mating surfaces were not well-machined to an even flatness. Waste of time and money.”
“Replaced engine on my TRAILMASTER 150 go-kart...simple bolt off bolt on swap. Employees are very knowledgeable and let me know about all upgraded parts necessary.”
“I dealt with several places trying to find the right part for my dongfang go-cart. Called BDX spoke with Cameron he knew exactly what I was looking for had the part within a week. Great customer service!!”
“Ordered a lot of parts, took 3 weeks to get them. Went with the front brake and lift kit, got two driver side calipers, have to wait until Monday to figure that out. Also, they had to ship something else separate because of shortage. Over all happy, but QA could be looked at as far as invoice, packing and shipping.”
