Beauty Expert Reviews

Name: Beauty Expert
Address: Beauty Expert Customer Service Department Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Rating: 1.49

1.5 Rating 97 Reviews

12 %

of reviewers recommend Beauty Expert

1.5

Based on 97 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email

About Beauty Expert:

Beauty Expert is the market leader in online grooming products. Our philosophy is to select the very best and most innovative skin and hair care brands and offer them in a way that makes buying simple, fast and fun.

Phone:

0844 2495038

Location:

Beauty Expert Customer Service Department Meridian House, Gadbrook Park, Gadbrook Way, Rudheath
Northwich
CW9 7RA

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Beauty Expert 1 star review on 7th October 2021

Courtney

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a Braun all in one shaver, however there was an item missing in the box.... I emailed and called them up several times. At all times they stated they will get back to me and or they will resend the item asap.... Guess what after several months nothing still!! No call and no missing item!! Their call centre and web mail centre staff are incompetent and do not listen/read what your query is!!!!”

Helpful Report

Posted 8 years ago

“Received an email offering a 21% discount for Elemis products. Yet again the discount does not work! Third time this has happened. First time I opened an issue and received very little assistance so purchased elsewhere. Looks as though I shall just be doing that permanently in the future.”

Helpful Report

Posted 8 years ago

“I placed my order which was dispatched very quickly, the problem is I haven't received it and trying to contact them is like working through a maze. I did receive a response after searching for a contact for over 20 minutes, It was as helpful as a whole in the head. I placed my order 3 weeks ago, have not received it and don't know when or if I will. Their response was that I didn't request a tracking number at the time I placed my order. I really hope I receive it, however I will not order again. If I don't receive it their policy is to wIt 30 days which is rediculoud I will have to figure out how to get a refund. Don't order from them, I wouldn't.”

Helpful Report

Posted 8 years ago

Beauty Expert is rated 1.5 based on 97 reviews