Beaverbrooks the Jewellers Reviews

Name: Beaverbrooks the Jewellers
Rating: 3.27

3.3 Rating 45 Reviews

56 %

of reviewers recommend Beaverbrooks the Jewellers

Company Reviews

Questions

Metrics

3.3

Based on 45 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

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“I placed an order for two items, which were for a present, and to be worn together. Imagine the disappointment when on acceptance of delivery only one item arrived. On the dispatch note I was informed the missing item would follow in 3-5 days. As this was a present, the dilemma was do I give the gift and let them know there is more to follow as half missing or wait for 2nd delivery ! ! However, Two further days on I receive an email advising that the item in question is discontinued and no longer available ! Please select alternative or gain s refund! All within the space of one week! I could have sourced alternative products , if I’d known at point of ordering that it was no longer available, Very disappointing from what I thought was a reputable, quality, professional company.”

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Posted 6 years ago

“Outstanding service. Staff were friendly, genuine, attentive without being overbearing, and understood my needs exactly. They found me the perfect item, within my budget.”

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Posted 7 years ago

“Bought Marc Jacobs watch in the sale. Great quality and great price!”

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Posted 7 years ago

“Helped me to choose the correct piece of jewellery and were very accommodating. The staff were very helpful and great customer service from beginning to end.”

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Posted 7 years ago

“Having the item that I desperately wanted in stock - fast delivery”

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Posted 7 years ago

“Great personal service. High quality product but not ridiculous prices like some.”

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Posted 7 years ago

Beaverbrooks the Jewellers is rated 3.3 based on 45 reviews