BECK EVANS Reviews

Name: BECK EVANS
Address: beck evans Cray RoadSidcup, SIDCUP
Rating: 4.93

4.9 Rating 5,047 Reviews

100 %

of reviewers recommend BECK EVANS

Company Reviews

Metrics

Info

4.9

Based on 5,047 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Peter and Ben were very quick, professional and overall provided a great service. We will be back.”

Helpful Report

Posted 2 years ago

Daniel Thank you for the review and we are pleased that the team provided you with a five star service. We look forward to meeting you again in the future. Kind regards Team Beck Evans

Posted 2 years ago

“Great chap thank you.”

Helpful Report

Posted 2 years ago

Thanks for the 5* review - we really appreciate it. We hope that you enjoy your new vehicle and that we get to meet you again in the future. Team Beck Evans

Posted 2 years ago

“Friendly service and not pushy.”

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Posted 2 years ago

Thank you Warren - we are pleased that our team were friendly and we hope that you enjoy your lovely new vehicle. Many thanks Team Beck Evans

Posted 2 years ago

“Great service from Rob. Thanks.”

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Posted 2 years ago

Thank you for leaving us a 5* review Daryl - its much appreciated. We will make sure Rob is aware too. Happy driving. Team Beck Evans

Posted 2 years ago

“Great service from start to finish. Process of buying and part exchanging my car was easy, hassle free and was pleased with my new car.”

Helpful Report

Posted 2 years ago

We really appreciate you taking the time to leave us a review and we are delighted that the team made your purchase hassle free. Enjoy your new car. Team Beck Evans

Posted 2 years ago

“I am happy with the customer service. Very friendly and helpful. Thank you.”

Helpful Report

Posted 2 years ago

Thanks so much for the 5* feedback - we really appreciate it. Enjoy your new car. Kind regards Team Beck Evans

Posted 2 years ago

“Came to collect Range Rover excellent customer service by Andrew. Very polite and helpful will be visiting again soon. 😊”

Helpful Report

Posted 2 years ago

Thank you so much for the review - its very much appreciated. We are pleased that Andrew was polite and helpful and we hope to meet you again in the future. Enjoy your lovely new car. Kind regards Team Beck Evans

Posted 2 years ago

“All good thank you very much.”

Helpful Report

Posted 2 years ago

Thank you so much for the review - we really appreciate it. We hope that you enjoy your lovely new car and that we get to meet you again in the future. Best wishes Team Beck Evans

Posted 2 years ago

“Peter was excellent. No hassle, knowledgeable and put me at ease. Went above and beyond to check the vehicle history. Thanks would come back again.”

Helpful Report

Posted 2 years ago

Sarah Thanks for the review - we will make sure Peter is aware. Its so good to hear that the team went above and beyond to make your purchase hassle free. Happy driving. Team Beck Evans

Posted 2 years ago

“I recently purchased a 2013 nissan cabstar from Beck Evans. I collected it on a Saturday afternoon. I drove a short way and parked the vehicle for a few hours and returned to drive home. The smoke that came from it was unreal. I've had vans and trucks all my life and was not expecting a brand new truck by any means. People were actually stopping me on the way home. Monday morning I called and was contacted by someone from the workshop who openly admitted they knew about the smoking issue and still went ahead and sold me the vehicle. They asked me to drive the vehicle for 1000 miles presuming so they could claim of my warranty that I paid for. I reluctantly agreed as I did not want to cause them any issues and at this point thought it would be plain sailing. By the Wednesday it was evident that the vehicle had a serious problem and after starting the truck outside a local cafe filling it with smoke I called the workshop and arranged to return the truck. The following Saturday the truck was dropped back to beck evans and they then had the vehicle for 2 weeks to which I had no replacement. After finally having enough and a few stroppy emails I had a call from sales manager Shaun. Admittedly shaun arranged a spare truck for the duration they had mine. They also offered me a poxy free mot and service next year. (Hope it's not from the same mot company as the ones who mot'd my replacement. That came straight from mot allegedly but had no working wipers!) The truck they delivered me had no working windscreen wipers resulting in after them dropping it to me I was stranded on my way home as it was raining. Again another vehicle from beck evans stranded outside my house. 4 days later I had a truck that worked, it didn't lock but it drove. Finally my truck was delivered back and all seemed OK. I left it for a week but all that had changed was the black smoke had slightly stopped and the white smoke hadn't. The engine management light was now on and the truck was missfiring. It then took a further 2 weeks for them to agree to buy the vehicle back from me. Beck evans could not repair the vehicle, puts a lot of hope into a company that sells vehicles in excess of 200k and can't fix an old cabstar. My finance agreement with Motonovo needed to be unwound by Beck Evans instead they settled the finance resulting in me losing 2 months payments made for a truck they had longer than I did. We are now over 3 months on and I'm still trying in contact with shaun who insists he did all that was asked. The only person at Beck Evans that has any decency is Billy in the workshop he is a genuine person. In a nutshell, beck evans knowingly sold me a vehicle with an issue they couldn't rectify, then supplied another un road worthy vehicle in the mean time. Its now cost me time and money all because In the beginning they didn't do the right thing. I would not buy another vehicle from them and would strongly advise others the same.”

Helpful Report

Posted 2 years ago

Mr Kington Thank you for taking the time to post this review - its much appreciated. As a family run business we make every effort to ensure all of our customers are happy and that we hit the mark. It looks like on this occasion we didnt reach the high standards we aim to achieve. We will use this as a learning curve for the team to ensure such a situation does not rise again. Once again thank you for posting this review. Kind regards Beck Evans

Posted 2 years ago

“We had a wonderful experience selling our Mercedes GLC the other day through Beck Evans. Mark Baker a very pleasant gentle man popped in at the front door on time. Inspected the car, paid instantly and collected the car. The procedure was very professional and smooth. We are very happy with the price and the ease of the sale. We will recommend them to any one who is interested in selling their cars.”

Helpful Report

Posted 2 years ago

Thank you so much for this review - we will make sure Mark is aware. We try to take the stress out of selling a vehicle and its good to hear the service we provided was professional and smooth. Kind regards Team Beck Evans

Posted 2 years ago

“All good. Thank you Beck Evans.”

Helpful Report

Posted 2 years ago

Thank you so much for the review - we really appreciate it. We hope that you enjoy your lovely new car and that we get to meet you again in the future. Best wishes Team Beck Evans

Posted 2 years ago

“Great service thank you”

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Posted 2 years ago

Thanks for the 5* review we really appreciate you taking time to leave us this feedback. Happy driving. Team Beck Evans

Posted 2 years ago

“Very good. Gave us all detailed information and helping us out with all the enquiries. Definitely recommend Beck Evans.”

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Posted 2 years ago

Uzma Thank you for the tip top review - its much appreciated. We are pleased that you would recommend us and hope to see you, your friends and family in the future. In the meantime happy driving. Team Beck Evans

Posted 2 years ago

“A pleasure to deal with. Thank you.”

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Posted 2 years ago

Thanks for the feedback it means a lot to us. We are pleased that the team were a pleasure to deal with and hope you enjoy your new car. Kind regards Team Beck Evans

Posted 2 years ago

“Generator customer service. Great communication. Easy feel to buying a car.”

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Posted 2 years ago

Joseph Thank you for the review - we really appreciate it. We hope that you visit us again in the future. Best wishes Team Beck Evans

Posted 2 years ago

“Generator customer service. Great communication. Easy feel to buying a car.”

Helpful Report

Posted 2 years ago

Thank you so much for the review - we really appreciate it. We hope that you enjoy your lovely new car and that we get to meet you again in the future. Best wishes Team Beck Evans

Posted 2 years ago

“The best experience I’ve ever had with a dealership in my life. Many thanks to Andrew who was really helpful from the day we met until the day he passed me the keys for my new ride!”

Helpful Report

Posted 2 years ago

WOW what a review thanks so much. We really appreciate you taking the time to post this - it means a lot to us all. We will make sure Andrew is aware too. We hope that you enjoy your new ride and that we get to see you again in the future. Kind regards Team Beck Evans

Posted 2 years ago

“I rate Beck Evans five stars as they have brilliant customer service skills. They ensured the car was 100% ready before collection - thank you.”

Helpful Report

Posted 2 years ago

Thank you for leaving us 5* feedback. Its good to hear that our Customer Service skills have hit the mark for you and that the team worked together to make sure your car was ready for collection. We hope that you enjoy your lovely new car. Best wishes Team Beck Evans

Posted 2 years ago

“Excellent service - would highly recommend. Thank you!”

Helpful Report

Posted 2 years ago

Thanks for the 5* rating Harriet and we are delighted you would recommend us. We hope that you enjoy your lovely new car. Happy driving. Team Beck Evans

Posted 2 years ago

BECK EVANS is rated 4.9 based on 5,047 reviews