BECK EVANS Reviews

Name: BECK EVANS
Address: beck evans Cray RoadSidcup, SIDCUP
Rating: 4.93

4.9 Rating 5,154 Reviews

100 %

of reviewers recommend BECK EVANS

Company Reviews

Metrics

Info

4.9

Based on 5,154 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

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BECK EVANS 5 star review on 9th March 2025

661

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and easy to chat with about vehicle and finance options. Very helpful with getting setup and ready to go. Thank you Review for Neil relph”

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Posted 6 years ago

“Great service, easy to deal with straight ford not pushy or annoying”

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Posted 6 years ago

“Good service car as described happy customer”

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Posted 6 years ago

“Excellent service and communication would definitely recommend”

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Posted 6 years ago

“Matt was polite, friendly and helpful throughout the process as well as being professional. He is a credit to the company.”

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Posted 6 years ago

“Went there to look at discovery, exactly as advertised car clean and ready to view bought it there and then from Ben who couldn’t have been more helpful”

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Posted 6 years ago

“Turned up to look at vehicle as arranged. Nobody knew about our appointment. Waited an hour for them to bring the car which was filthy. Spec on website was inaccurate and it had damaged trim. Also left it with us to get back to them and didn’t take any contact details from us. How are they supposed to follow up? Very disappointed.”

Helpful Report

Posted 6 years ago

Dear Mr Bartlett, We’re sorry about your experience today. We clearly have some training issues, which were compounded by unforeseen staff shortages. Unfortunately the message was not passed to the sales department about your appointment, therefore we were on the back foot having not got the car on site. We like to prepare for our customers by checking cars over before you arrive. Our cars are stored in secure units and require cleaning before appointments, which we always endeavor to do. There is no doubt that we’ve let you down today for which we apologise. As for the Sales Specialist not taking your details to follow up, again we have some training to do. I will make sure that your feedback is dealt with constructively to improve future customer experiences. If you’d like to view the car again then please contact me directly. Kind regards Sam Evans

Posted 6 years ago

“Purchased my slk from Andrew at beck evans . Very helpful, straight forward and nothing was too much trouble. Picked up a car fully serviced with new mot 4 days after first viewing. Andrew advised me of all the options open to me in terms of warranty and gap insurance in a no pressurised was. Extremely happy with the service and car. Would recommend with out hesitation. He makes a great coffe as well. ????”

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Posted 6 years ago

“Travelled a long distance to pick up an immaculately presented car, coupled with excellent, customer service from first contact to driving off the forecourt”

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Posted 6 years ago

“I brought a discovery from them, initially I was hesitated as beck evans looks small company, so wasn’t sure about there service,. From the beginning till the end “Neil” and “Antony” helped. Staff was very polite and cleared all my questions. Very quick service. Highly recommend”

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Posted 6 years ago

“My sec No car from beck evans, this time purchased with the help of Sales manger Neil who was patient, informative, and obliging throughout. Like any car dealership, their objective is to sell cars, but as a customer you don’t leave feeling short-changed, but rather you have received far more than excepted in return, and more. Would thoroughly recommend beck evans to anyone serious about there cars, and on any budget.”

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Posted 6 years ago

“We recently purchased a car from beck evans and found all the team to be friendly, informative and helpful. The vehicle was in excellent order and other than a bit of shuffling of vehicles on their frontage we were quickly away- this will no doubt be dealt with in their soon to be new location- good luck”

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Posted 6 years ago

“Easy and pleasant transaction, quite unusual. Good to be able to support a local business and feel that it was a mutual good deal.”

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Posted 6 years ago

“Great service from the team letting me test drive 3 cars and helping me choose my car plus having the patience to explain how the computers work on these new cars as I’m useless at these things . Cheers Matt and Sam great experience”

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Posted 6 years ago

“Friendly staff, knowledgable on the cars they have for sale, Organised and explain things clearly. Quite busy both times I have been here, which is good but perhaps understaffed.”

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Posted 6 years ago

“I made an appointment to see a Range Rover that had popped up on their website. I visited on a Saturday and they were very busy. They are a very popular car dealer and I can see why. The various cars they had on their forecourt was incredible, probably 20 gleaming vehicles......Porsche, Mercedes, Mustang, Land Rover, Audi. All looked in 'as new' condition. I was treated with great professionalism by each member of the team there. I bought the vehicle and traded in mine without any fuss. They sorted out finance, number plate change and warranty all without fuss. I would certainly recommend.”

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Posted 6 years ago

Hi Paul Thank you for taking the time to leave us a positive review, we are glad to be of service to you and Hope to do Business in the future. Kind Regards Team Beck Evans

Posted 6 years ago

“Sales team was able to clarify all the questions related to the purchase Considerable time was spent by the staff during test drive, explaining the features of the car”

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Posted 6 years ago

“Transparent and friendly customer service”

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Posted 6 years ago

“Great service Many thanks”

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Posted 6 years ago

“Good experience, Matt was very professional and polite. Ensured we could test drive vehicle even without an appointment + during a busy period. Car has been serviced + very clean, staff are polite.”

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Posted 6 years ago

BECK EVANS is rated 4.9 based on 5,154 reviews