BECK EVANS Reviews

Name: BECK EVANS
Address: beck evans Cray RoadSidcup, SIDCUP
Rating: 4.93

4.9 Rating 4,992 Reviews

100 %

of reviewers recommend BECK EVANS

Company Reviews

Metrics

Info

4.9

Based on 4,992 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

02083020860

Email:

sales@beckevans.co.uk

Location:

beck evans Cray RoadSidcup
SIDCUP
DA14 5BZ

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BECK EVANS 5 star review on 15th December 2024

575

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service from Rob from start to finish. Not pushy at all and very easy to deal with.”

BECK EVANS 5 star review on 11th February 2024

Helpful Report

Posted 10 months ago

Thanks for the review and the five stars. We are so pleased that the service the team provided you with was so good and we hope that you enjoy your new vehicle. Team Beck Evans

Posted 10 months ago

“Matt has been very helpful with everything. Very pleasant and makes nice cup of tea!”

Helpful Report

Posted 10 months ago

Vaughan Thanks for the feedback and the five stars. We are pleased that the team were so helpful and that you enjoyed the tea! Kind regards Team Beck Evans

Posted 10 months ago

“Car as described and well prepared. Great communication throughout. Really friendly service - travelled to buy car and all great.”

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Posted 10 months ago

Mark Thanks for the feedback and we are delighted that having made the journey to see us you were so pleased with the car and the communication from the team. Enjoy your new car. Team Beck Evans

Posted 10 months ago

“We got the car!!! Really happy with Beck Evans.”

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Posted 10 months ago

Katherine Thanks for the feedback and we are so pleased that you got your lovely car! Happy driving. Team Beck Evans

Posted 10 months ago

“Great and easy experience. Part exchanged a Mercedes for a great price. They explained everything in detail, really easy process. The car I got is like brand new and they took care of everything before I drove off. 100% recommend and will use again. Matthew Couper was perfect thank you.”

Helpful Report

Posted 10 months ago

Gursach Thank you so much for the review and the comments. We are so pleased that the team made the process easy and we also appreciate the recommendation. Best wishes Team Beck Evans

Posted 10 months ago

“Great service and will use Beck Evans again.”

BECK EVANS 5 star review on 9th February 2024

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Posted 10 months ago

Haseeb Thanks for the 5 stars, the review and the lovely picture. Enjoy your new car. Many thanks Team Beck Evans

Posted 10 months ago

“Matt has been extremely helpful and has provided me with everything I needed. He went the extra mile and picked me up from the station too. A+ service.”

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Posted 10 months ago

Richard Thanks for the review and we are pleased the team were so helpful. We love an A* review! Best wishes Team Beck Evans

Posted 10 months ago

“Excellent support - thank you!”

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Posted 10 months ago

Jihae Thanks for the feedback - we are pleased the team were an excellent support. Many thanks Team Beck Evans

Posted 10 months ago

“Lovely service - nice and quick purchase with everything we needed. Couldn’t ask for more. Thank you.”

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Posted 10 months ago

Melanie Thanks for the feedback - we are pleased the team gave you such a good customer service. Many thanks Team Beck Evans

Posted 10 months ago

“Great customer service, prompt response and good communication.”

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Posted 10 months ago

Ernest Thank you for the review and the 5 stars. We really appreciate the feedback. Best wishes Team Beck Evans

Posted 10 months ago

“Matt has been very helpful from the first call I made enquiring about the car. Everything has gone very smoothly and I am very happy with the service I have received.”

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Posted 10 months ago

Stuart - many thanks for the review and the 5 stars - we really do appreciate it. We are pleased that the team gave you such great customer service and we hope that you enjoy your new car. Many thanks Team Beck Evans

Posted 10 months ago

“Very friendly staff! Thank you”

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Posted 10 months ago

Yasmine Thank you very much for the review and the 5 stars - e really appreciate it and hope you enjoy your new car. Many thanks Team Beck Evans

Posted 10 months ago

“Excellent experience from start to finish. Wouldn’t hesitate to buy from Beck Evans again. First class cars, professionals and friendly staff - complete peace of mind. Thanks Ben and Matt.”

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Posted 10 months ago

Ross Thank you for the review and the comments - we really appreciate it. Best wishes Team Beck Evans

Posted 10 months ago

“Alex has been efficient and a delight to work with. I am very pleased with the car and I wish Alex the best for the future.”

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Posted 10 months ago

Robert Thank you for the feedback and the five stars. We are pleased that team provided you with great customer service during your recent purchase. Many thanks Team Beck Evans

Posted 10 months ago

“What an absolute waste of time , extremely unprofessional wasted 2 weeks in waiting for a car which got delayed in arriving only to be told it sold when coming off the lorry , i even had to call for this information Totally unprofessional, delays in answering emails and false promises I would stay a mile clear”

Helpful Report

Posted 10 months ago

Malcolm Thank you so much for taking the time to provide us with feedback. As a family run business we pride ourselves on a high level of customer service and on this occasion we failed to meet your expectations. Our business moves at a fast pace and this vehicle was delayed in transit. The vehicle was sold to a customer who was on site with us as it was off-loaded. Please accept our apologies that you had to make a call to us to receive this information and also for any delays in our response. We will make sure the team are aware that communication is critical. We do have a good stock of similar vehicles and can always endeavour to source a vehicle to meet your requirements. If we can help you please let us know and in the meantime we wish you the best with your vehicle search. Many thanks Team Beck Evans

Posted 10 months ago

“Brilliant customer service from Rob. Really nice and easy telling us details of our newly purchased van.”

BECK EVANS 5 star review on 31st January 2024

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Posted 10 months ago

Thank you for the review, the 5 stars and the picture, we are pleased the team gave you such a good customer service and we hope that you enjoy your new van. Best wishes Team Beck Evans

Posted 10 months ago

“Great service from start to actually buying the car. Matt was very helpful, friendly and informative. Would highly recommend Beck Evans for a car purchase.”

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Posted 10 months ago

Jan and Glyn Thank you so much for the review and the 5 stars. We are pleased Matt and the team were friendly and informative and we also welcome the recommendation. Many thanks Team Beck Evans

Posted 10 months ago

“Nice company - Alex is an excellent salesman. Smooth sale and I’m very happy.”

BECK EVANS 5 star review on 29th January 2024

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Posted 10 months ago

Paul Thank you for the 5 stars, the feedback and the picture. We hope you enjoy your new van. Best wishes Team Beck Evans

Posted 10 months ago

“I had placed a deposit on a black BMW from this company. The advert was brilliant, all of the imperfections were well hidden, it looked amazing. When I arrive, after my 4 hour journey which they knew I was coming from far away, I took one look at the car and my heart sunk. The front bumper was sun damaged, due to this it had faded to purple. The car had two large cracks in the windscreen. The car was covered in scuffs, chips and a dent on the back. The inside also had marks and sun damage. The front bars on the BMW inside the grill were in terrible shape, the paint was half off and would have to be wrapped. The sales man didn’t even know about that but it was the first thing I noticed! How can you sell a car and you don’t know what is wrong with it! Makes me wonder what mechanical issues it had that they wouldn’t had told me! There was none of this on the advert. I explained to the sales man who was still trying to sell me the car and told me the purple was meant to be like that and then accepted that it is intact sun damage. I was not allowed my deposit refunded. I understand I signed however this is false advertisement, the car was in terrible shape and I want my deposit back. I didn’t take the car for obvious reasons. It was not what the advert said. The MOT was done 1 day prior with NO advisory’s however the windscreen SHOULD have at least had an advisory, it is clear this company raced it through the MOT to just get a sale. I want my deposit back or I will take this further. I understand this is a 2017 year car and I do not explain the paint work to be in the most amazing condition however, I was disappointed to say the least. The fact that NONE of this was on the advert and I can’t get my deposit back is just disgusting.”

Helpful Report

Posted 10 months ago

Thank you for leaving this review and bringing your experience to our attention. We pride ourselves on delivering a high level of customer service. As a family run business this is important to us and it seems we have not met the level we strive to achieve on this occasion. Our Sales Manager is contacting you to confirm a full refund with our apologies for any inconvenience caused. We wish you every success in your search for a vehicle. Kind regards Team Beck Evans

Posted 10 months ago

“We came here to buy a car and we are really happy that Beck Evans have made us feel like part of the family. They answered every question that was asked. We really appreciate your service.”

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Posted 10 months ago

Vithusha Thanks fort he 5 stars and the comments. We are pleased that the team gave you such a good customer service experience and hope that you enjoy your new car. Best wishes Team Beck Evans

Posted 10 months ago

BECK EVANS is rated 4.9 based on 4,992 reviews