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Bed SOS Reviews

2.7 Rating 24 Reviews
C-
Happiness Grade

Phone:

0844 357 0428

Location:

51 Coniscliffe Road, Darlington United Kingdom

C-

Delivery - Average

57.14%
Industry Average
Claimed the attempted delivery but again no proof and was in all day.
posted 6 years ago - Mr Regretful
The customer service is really horrible and it's actually next next day delivery, not next day.
posted 6 years ago - lily
Ordered a mattress and bed for next day delivery.
posted 6 years ago - Alex
Absolute scam Absolute scam. Basically they never fulfilled the next day delivery option. The bed arrived a day late when I was at work, which I knew nothing about. I asked for a refund and was told I would have to pay £40 for refusing delivery!!
posted 6 years ago - Anonymous
The bed is okay. A little lower quality then I thought it would be. The delivery company left it at my door step and I had to bring it in to my ground floor flat. I used a cash back company (quidco) as Bed SOS it's listed there. Bed SOS has denied my claim in days. So basically a scam as they have no intention of paying the cash back
posted 7 years ago - Anonymous
Had ordered a bed for delivery yesterday, took the day off work to wait in for the delivery. No sign so called at 4.30pm yesterday to be reassured that it will arrive before 6pm! Still no bed! No communication to let me know where it is or when it will be delivered! Absolutely terrible customer service.
posted 7 years ago - Anonymous
Terrible customer service. They do not inform you of a clear delivery time, and will not even pass the details of the courier service to customers. I took a day off work anticipating the delivery of my bed which I was 'assured' would arrive between 9am and 6pm. Nothing! If your time is valuable, I would avoid this company as this is not an isolated incident.
posted 7 years ago - Anonymous
Having ordered a bed and requested the delivery date everything went smoothly.
posted 10 years ago - Gemma