Bedplanet.com Reviews

4.7 Rating 350 Reviews
93 %
of reviewers recommend Bedplanet.com
4.7
Based on 350 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Bedplanet.com Reviews
Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

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Fast, smooth, great product
Helpful Report
Posted 5 years ago
My new base fully met my high expectations. I have a custom made platform bed and the frame fit into it like a glove. It is recessed and looks like it was custom made for the platform bed. I did not find any other adjustable frame that met my rigid criteria. I received a fair price and good service from BedPlanet.
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Posted 5 years ago
Received the bed brackets on time and in great shape .
Helpful Report
Posted 5 years ago
I tried to use a coupon online. When it would not work I called customer service. Tanner was super polite and helpful. He placed my order for me and it was delivered the same week.
Helpful Report
Posted 5 years ago
Bit the bullet and got an excellent mattress. BedPlanet was easy to work with and discuss options over the phone. The delivery was a breeze. They set it up, took away the old one and assembled my base. It's a joy to sleep well and know I got excellent value at a fair price!
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Posted 5 years ago
It's fantastic! I have used it every night since it was delivered last Friday. Three friends have used it also and the first thing they say is WOW! The only problem is my head does not reach the pillow for the massage. ,
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Posted 5 years ago
Customer service was great. Delivery on time and professional. Would recommend B.P
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Posted 5 years ago
Unbeatable price and service. Very, very pleased. I will certainly purchase from Bed Planet in the future!
Helpful Report
Posted 5 years ago
Adam contacted the manufacturer and found what I needed. He had already sent all the information the first time I checked my email.
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Posted 5 years ago
RB. STAND UP GUY, ENJOY RETIREMENT.
Helpful Report
Posted 5 years ago
We were promised to receive our king size mattress within two weeks and it arrived exactly on time. This is after ordering the same mattress from another large on-line retailer, waiting a month with no word, and finally having to give up and get a refund. I highly recommend Bedplanet!
Helpful Report
Posted 5 years ago
The shipping was excellent, the guys did an excellent job of bringing in the mattress, which weighs 150 lbs, and set it up with no problems. Everything from the purchase to the delivery went great. The mattress was just what we were expecting, very comfortable. Bed planet is an excellent company to deal with and I would not hesitate to purchase from them again. Thanks everybody. Well done.
Helpful Report
Posted 5 years ago
Product arrived and we are very happy with our purchase. There was a mixup with delivery and we only received one of two of our packages. The company immediately corrected the problem and the second package arrived the following day. All is good.
Helpful Report
Posted 5 years ago
Bedplanet was fabulous, professional, and on top of it. The installers were less than the best, but that isn't Bedplanet's fault--as they are several states away. I would recommend Bedpanet to everyone.
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Posted 5 years ago
Shipped as promised. Brackets are sturdy, though the fit for California King mattress leaves more gap than I'd like.
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Posted 5 years ago
Have had the bed for 2 days. So far, my husband and I really like it. We seem to have less aches and pains in the morning.
Helpful Report
Posted 5 years ago
I like how this mattress has a good form support. Before I bought this mattress, I was sleeping on a Casper foam mattress and never got the support I needed for my back. I feels good to finally be sleeping on something with coil support. The pillow top makes for a cool enjoyable rest. Will definitely buy another when it comes time.
Helpful Report
Posted 5 years ago
No complaint. Made to small purchase.
Helpful Report
Posted 5 years ago
Love the bed and the service. Would definitely recommend.
Helpful Report
Posted 5 years ago
After searching at my local retail stores for a bed I finally found one that I liked and wanted to purchase. There was a Labor Day Sale happening and every store had the same exact price but I decided to go online to see what I could find. While Bed Planet had the same price I still had some questions for them and they wowed me with their knowledge and how warm and appreciative they were of my potential order. I even asked a couple of questions that I already knew the answer to and they aced the test! Another reason I decided to go with Bed Planet is when they pointed out I would be saving the sales tax which in my county is very high. It seems as though there are mattress stores on almost every corner, but when you have a place like Bed Planet why would you go anywhere else?!!
Helpful Report
Posted 5 years ago
Bedplanet.com is rated 4.7 based on 350 reviews