Bedplanet.com Reviews

Name: Bedplanet.com
Address: 6255 South Durango, Suite 115, Las Vegas, Nevada
Rating: 4.71

4.7 Rating 350 Reviews

93 %

of reviewers recommend Bedplanet.com

4.7

Based on 350 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

8889969890

Email:

admin@bedplanet.com

Location:

6255 South Durango,
Suite 115,
Las Vegas
Nevada
89113

Write Your review

Tell us how Bedplanet.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bedplanet.com 4 star review on 10th April 2022

Alondra Salinas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lowest price I could find on my mattress so thought I'd give them a try. Mattress was slightly damaged in shipment to the local delivery agent. I called the customer service line and they arranged for an expedited delivery of a replacement mattress, which was received within a few days. New mattress was delivered and the old one removed with no issues at all. Pleasantly surprised at the ease of resolving this problem and couldn't be happier!”

Helpful Report

Posted 5 years ago

“BedPlanet provided exceptional customer service and I would not hesitate referring them or making another purchase from them.”

Helpful Report

Posted 5 years ago

“Love the mattress and glide-away adjustable frame. I must say, at 6'4" I have a bit of a buyers remorse. I chose the slip Twin XL side by side as to have one firm (what I like), and medium on the other side (potential future mate). However, when choosing a mattress I was so focused on the feel of the mattress type, I did not properly fit the mattress to my height. Consequently, I have a mattress that has 2" of head to toe wiggle room. At this price point, I would rather just get one firm King size.”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

“I like to shop local but I saved 25% (after rebate) buying from BedPlanet.com. That was too good of deal to pass up! Shipping was reasonably quick and delivery was a breeze.”

Helpful Report

Posted 5 years ago

“I did comparison shopping and found BedPlanet to give me the best value for my money.”

Helpful Report

Posted 5 years ago

“Fast, smooth, great product”

Helpful Report

Posted 5 years ago

“this worked but instructions not easy to use.”

Helpful Report

Posted 5 years ago

“My new base fully met my high expectations. I have a custom made platform bed and the frame fit into it like a glove. It is recessed and looks like it was custom made for the platform bed. I did not find any other adjustable frame that met my rigid criteria. I received a fair price and good service from BedPlanet.”

Helpful Report

Posted 5 years ago

“Received the bed brackets on time and in great shape .”

Helpful Report

Posted 5 years ago

“I tried to use a coupon online. When it would not work I called customer service. Tanner was super polite and helpful. He placed my order for me and it was delivered the same week.”

Helpful Report

Posted 5 years ago

“Bit the bullet and got an excellent mattress. BedPlanet was easy to work with and discuss options over the phone. The delivery was a breeze. They set it up, took away the old one and assembled my base. It's a joy to sleep well and know I got excellent value at a fair price!”

Helpful Report

Posted 5 years ago

“It's fantastic! I have used it every night since it was delivered last Friday. Three friends have used it also and the first thing they say is WOW! The only problem is my head does not reach the pillow for the massage. ,”

Helpful Report

Posted 5 years ago

“Customer service was great. Delivery on time and professional. Would recommend B.P”

Helpful Report

Posted 5 years ago

“Headboard brackets were flimsy, but not Bedplanets fault”

Helpful Report

Posted 5 years ago

“Unbeatable price and service. Very, very pleased. I will certainly purchase from Bed Planet in the future!”

Helpful Report

Posted 5 years ago

“Adam contacted the manufacturer and found what I needed. He had already sent all the information the first time I checked my email.”

Helpful Report

Posted 5 years ago

“RB. STAND UP GUY, ENJOY RETIREMENT.”

Helpful Report

Posted 5 years ago

“We were promised to receive our king size mattress within two weeks and it arrived exactly on time. This is after ordering the same mattress from another large on-line retailer, waiting a month with no word, and finally having to give up and get a refund. I highly recommend Bedplanet!”

Helpful Report

Posted 6 years ago

“BedPlanet delivered as promised. The Sealy Geneva Ruby mattress was delivered in excellent condition. The boxspring was poorly manufactured, one corner guard was missing staples and not attached properly to the frame. Luckily I had a staple gun and stapled the guard and the poorly attached facing material. Very poor attention to detail by the manufacture. Your company needs to ping Sealy and let them know we will think twice about ordering Sealy again!”

Helpful Report

Posted 6 years ago

Bedplanet.com is rated 4.7 based on 350 reviews