“
So helpful and responsive to all questions! And I had quite a few:) Walked me thru the process and timeline as well. Outstanding customer service.
”
posted 9 months ago
- Patricia A
“
I ordered a headboard bracket for my bed platform. Initially, it was delivered with a missing part. I called BedPlanet and within 2 days I had the part in my hand. Appreciate the quick service.
”
posted 1 year ago
- Stephen M
“
Just bought a Sealy Black Opal king mattress and service and delivery was great.
However, the firm version is not what I wanted and is not comfortable for my husband’s arthritis.
Is there any way I could return it for the plush version of the same mattress?
”
posted 1 year ago
- Karen L
“
It took a bit longer for my items to come, but service was great and they did their best to accommodate to my schedule.
”
posted 1 year ago
- Anonymous
“
I had a problem with my first pillow and customer service fixed it that same day and sent a new one my way, so very quick response time 10 out of 10.
”
posted 1 year ago
- Eric G
“
They have excellent customer service and will help you with any issues you may have with your purchase.
”
posted 1 year ago
- Barbara M
“
Excellent product at the best price (due to tax variance). Responsive customer service and easy delivery.
”
posted 1 year ago
- Dr. R
“
Excellent customer service. All questions answered when I called to verify I was ordering the correct product. Received the bed mounting parts in 4 days, which was over the Christmas holidays.
”
posted 1 year ago
- Nancy A
“
Superior service start to finish. Adam, my sales rep, is exceptional.
”
posted 2 years ago
- Michael S
“
I ordered the wrong product, but customer service was great in helping get the return sorted out.
”
posted 2 years ago
- Jane H
