bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 574 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 574 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guy that served us was very friendly and knowledgeable. Easy to relate to when talking about what we wanted in a new mattress. Will 100% come back for our next bed.”

Helpful Report

Hi Lachlan! Thank you so much for taking the time to write us this amazing review! We are so glad to hear that you love your new Comfort Sleep Emporio Mattress! (It's one of my favourites too) We are so glad to hear that our staff were helpful and were relatable in helping you purchase a new mattress. Sleep Well! Jess Bedworks Team

“Incorrect bed frame delivered awaiting correct frame to be delivered had requested that mattress sit flush with bed frame only realized after it had been set up There is no way of seeing this on the quote maybe consider updating quote”

Helpful Report

Hi Helen, Thank you for giving us some feedback through our reviews! We are always aiming to improve and we appreciate you providing feedback for us. We have sent you your new and improved bedframe yesterday and we really hope you love it! Regarding your quote, if you would like I can re-send you an updated quote of your finished order. We do hope you enjoy your new bed frame and we apologise for the delay! Enjoy, Jess Bedworks Team

“We really satisfy and love all of the products that we bought from bedworks. Will be coming back for other porducts.”

Helpful Report

Hi Thi Hai Yen Pham, Thank you so much for your lovely review! We are so glad to hear that everything met your expectations! We hope you enjoy your new bedroom set-up and we will see you when you come in next! We hope you enjoy it for years to come. Warm Regards, Jess Bedworks Team

“Custom made QS bed with storage. Made exactly to our specs and beautifully done. Fabric bed head gorgeous. Product solid and attention paid to details. Matching bedsides are lovely with excellent construction and smooth sliding drawers. Couldn’t be happier.”

Helpful Report

Hi Step, Thank you so much for your lovely review! We are so glad to hear that your custom bedframe & bedside tables met your expectations! We aim to create strong, yet beautiful pieces which serve the purpose of not just looking great, but storing everything as well. We hope you enjoy it for years to come. Warm Regards, Jess

“The bed was exactly what I wanted and the only company I could find that provided castors. We hadnt dismantled our old bed completely and the delivery men helped us with it as they knew what they were doing. Goid communication provied. A great price. Excellent service. I would recommend.”

Helpful Report

Hi Joanne, Thank you so much for your lovely feedback! So glad we sorted you out with a moveable bed, makes life so much easier for cleaning and mobility. I'll pass on the good news to our delivery delivers, they always love receiving good reviews. Sleep Well! Warm Regards Jess Bedworks Team

“Order came in 24 hours. The bed was great quality and just as described online. So much easier than traipsing around the shop.”

Helpful Report

(Online) -

Hi Joanna, Thank you so much for taking the time to write us this amazing review! We are so glad to hear that our quick delivery turn-around prices are competitive, and our online store descriptions and navigation was quicker, easier and more convenient for you! Sleep Well! Jess Bedworks Team

“Excellent service and quick delivery. Helpful staff, loving the mattress!”

Helpful Report

(Online) -

Hi Hazel, Thank you so much for taking the time to write us this amazing review! We are so glad to hear that our service and quick delivery met your expectations! We are thrilled that your new mattress is amazing and suits you well. Sleep Well! Jess, Bedworks Team

“Amazing customer service. Easy to contact a real human to help you out. Lovely people. Delivery was great. Couldn’t have asked for service any better.”

Helpful Report

(Online) -

Hi Eloise, Thank you so much for writing us this lovely review! I'll let our team know that they are doing a great job helping our customers and treating them well. We hope you enjoy your new ensemble base! Warm Regards, Jess Bedworks Team

“The bed is a lemon. Too soft”

Helpful Report

(Online) -

“Happy with the bed arrived in good time and excellent value.”

Helpful Report

(Online) -

Hi Vaughan, Thank you so much for taking the time to write us this amazing review! We are so glad to hear that our prices are competitive and our delivery times are to your suiting! Sleep Well! Jess Bedworks Team

“Excellent bed. Was delivered earlier than expected. Thank you.”

Helpful Report

(Online) -

Hi Kirsty, Thank you for taking the time to write us a review and share your feedback with us and other customers. It means so much when our customers share their experiences. I'm glad we were able to meet your expectations and we are so glad to hear you love your new Australian custom-made bed! Sleep Well! Jess Bedworks Team

“Really pleased with the new single bed bought for my grand child. Very comfortable and was very promptly delivered.”

Helpful Report

(Online) -

Hi Margaret, Thank you so much for your review! So glad to hear that you love our next day delivery on in-stock products. I will pass your compliments onto our delivery team. Sleep well, Jess - Bedworks Team

“I love my QS bed with drawer storage. Highly recommended and an Australian product.”

Helpful Report

Hi Colette, Thank you so much for your review & choosing Australia made! We hope your room is more organised than ever! Jess Bedworks Team

“Consistent contact, professional delivery to a difficult location.”

Helpful Report

“There are gaps on each corner of the bed frame that fit the whole foot of children or toddler, which can be a hazard, even after we put the mattress in. Photos attached. Also the bed frame creaks now and then from just occasional turning. I wonder if I order the frame that is flushed with mattress whether its still have gaps in the corner as well or not. If only I live around bedworks store I would have go to the store to have a look first before ordering. Also the colour is hard to predict because it comes totally different from what I predict and turns out very different to my bedroom furniture.”

Helpful Report

(Online) -

“Not terrible but probably wouldn't buy again. The fabric used is practically canvas and the underside of the base has what i can only call a tarp used. Also the online ordering is super weird and sketchy.”

Helpful Report

(Online) -

“Item was delivered on the day, arrived in complete packaging. Great service from Bedworks. The delivery driver was awesome.”

Helpful Report

(Online) -

“Great product. Staff were very accommodating.”

Helpful Report

(Stanmore) -

“Staff very pleasant, informative and helpful. Communication re delivery was excellent. Delivery men also pleasant, informative, careful and helpful. Very happy with chosen product.”

Helpful Report

(Stanmore) -

“4th mattress purchased from the wonderful company, highly recommend”

Helpful Report

(Greenacre) -

bedworks.com.au is rated 4.6 based on 574 reviews