bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 569 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order came in 24 hours. The bed was great quality and just as described online. So much easier than traipsing around the shop.”

Helpful Report

(Online) -

Hi Joanna, Thank you so much for taking the time to write us this amazing review! We are so glad to hear that our quick delivery turn-around prices are competitive, and our online store descriptions and navigation was quicker, easier and more convenient for you! Sleep Well! Jess Bedworks Team

“Excellent service and quick delivery. Helpful staff, loving the mattress!”

Helpful Report

(Online) -

Hi Hazel, Thank you so much for taking the time to write us this amazing review! We are so glad to hear that our service and quick delivery met your expectations! We are thrilled that your new mattress is amazing and suits you well. Sleep Well! Jess, Bedworks Team

“Amazing customer service. Easy to contact a real human to help you out. Lovely people. Delivery was great. Couldn’t have asked for service any better.”

Helpful Report

(Online) -

Hi Eloise, Thank you so much for writing us this lovely review! I'll let our team know that they are doing a great job helping our customers and treating them well. We hope you enjoy your new ensemble base! Warm Regards, Jess Bedworks Team

“The bed is a lemon. Too soft”

Helpful Report

(Online) -

“Happy with the bed arrived in good time and excellent value.”

Helpful Report

(Online) -

Hi Vaughan, Thank you so much for taking the time to write us this amazing review! We are so glad to hear that our prices are competitive and our delivery times are to your suiting! Sleep Well! Jess Bedworks Team

“Excellent bed. Was delivered earlier than expected. Thank you.”

Helpful Report

(Online) -

Hi Kirsty, Thank you for taking the time to write us a review and share your feedback with us and other customers. It means so much when our customers share their experiences. I'm glad we were able to meet your expectations and we are so glad to hear you love your new Australian custom-made bed! Sleep Well! Jess Bedworks Team

“Really pleased with the new single bed bought for my grand child. Very comfortable and was very promptly delivered.”

Helpful Report

(Online) -

Hi Margaret, Thank you so much for your review! So glad to hear that you love our next day delivery on in-stock products. I will pass your compliments onto our delivery team. Sleep well, Jess - Bedworks Team

“I love my QS bed with drawer storage. Highly recommended and an Australian product.”

Helpful Report

Hi Colette, Thank you so much for your review & choosing Australia made! We hope your room is more organised than ever! Jess Bedworks Team

“Consistent contact, professional delivery to a difficult location.”

Helpful Report

“There are gaps on each corner of the bed frame that fit the whole foot of children or toddler, which can be a hazard, even after we put the mattress in. Photos attached. Also the bed frame creaks now and then from just occasional turning. I wonder if I order the frame that is flushed with mattress whether its still have gaps in the corner as well or not. If only I live around bedworks store I would have go to the store to have a look first before ordering. Also the colour is hard to predict because it comes totally different from what I predict and turns out very different to my bedroom furniture.”

Helpful Report

(Online) -

“Not terrible but probably wouldn't buy again. The fabric used is practically canvas and the underside of the base has what i can only call a tarp used. Also the online ordering is super weird and sketchy.”

Helpful Report

(Online) -

“Item was delivered on the day, arrived in complete packaging. Great service from Bedworks. The delivery driver was awesome.”

Helpful Report

(Online) -

“Great product. Staff were very accommodating.”

Helpful Report

(Stanmore) -

“Staff very pleasant, informative and helpful. Communication re delivery was excellent. Delivery men also pleasant, informative, careful and helpful. Very happy with chosen product.”

Helpful Report

(Stanmore) -

“4th mattress purchased from the wonderful company, highly recommend”

Helpful Report

(Greenacre) -

“Great product”

Helpful Report

(Stanmore) -

“I can say great !!👍👍”

Helpful Report

(Stanmore) -

“My first order went perfect would , second order wich should of been delivered in 24 hrs as it was showing in stock online and after 3 days I had herd nothing so I got in contact with the store to inquire what was happening ... Was greeted by the manager gill from the Stanmore store and never in my life have I been treated so rudely and unprofessional by a manager who had just received over $2000 off me paid in full , she explained that because I selected the cheapest of the line it was my fault they weren't there after explaining that I was a single mother of 5 and only purchased them online through bed works because it said it was available for next day delivery she took it upon herself to refund me , wich I then told her that wasn't what I wanted as I was offered to upgrade to something she had in stock at my expense I didn't even get 6he chance to say if that's what I wanted she then continued to reply rude message back to me telling me it would be in my account already if not 24hrs at the most , I then phoned the green acre store to try and explain that I didn't want the refund and wasn't sure it would even be refunded as the name of the order was not the same as the name on the account where it was being refunded to , Dean was nice and understanding, told me he would get back to me and he did within minutes , gave me a phone number and said for me to call it that Gill is expecting my call and she would appolagise for being rude and that she will do the refund again to the right account and when I did she was rude pretended she didn't know who I was told me to taking to fair trading and hung up .... 28hours layer surprise surprise still no refund no product and Gill is still rude about it when I called her today to ask why I still don't have the money she said it's my problem to chase it up with the bank and hung up on again . All I want to know is where my money is , it took all of seconds for you to take my money and now it's taking days and no one will give me a answer”

Helpful Report

“Wonderful service.The granddaughters bed is solid and very well made. Many thanks Bedworks.”

Helpful Report

(Stanmore) -

“Very helpful”

Helpful Report

(Greenacre) -

bedworks.com.au is rated 4.6 based on 569 reviews