bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 569 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always easy to deal with and next day delivery is great”

Helpful Report

Hi David We appreciate you taking the time to post your review and for sharing your honest feedback. Great to hear that you had a good experience and are happy with our product. Please feel free to share a photo with us. We would love to see how it works in your space! Have a brilliant day David! The Bedworks Marketing Team

“Terrible delivery service. Product is okay, shame i cannot recommend these guys to buy another bed. If the extra $50 for special delivery was mentioned i would have done it. Kids music teacher was abhorred to see a disabled person shoving a bed upstairs.Lady was rude and quite silly. Accused md of trying to ruin the business name..... Take responsibility for your bad service. Apologise. Rectify the problem. Realise I ran back from a meeting to recieve delivery and like most people i have to work!”

Helpful Report

Dear Carmen Thank you for letting us know about your delivery/customer service issues when purchasing from us recently. We are reviewing our current delivery booking system and allocated customer time frames, given Sydney traffic in the inner west and western suburbs where our showrooms are located. We are now working on having both our showroom and online customer service processes streamlined and optimised. Should you wish to speak with our warehouse staff about your experience, you can contact our Greenacre office on (02) 9790 6100, or alternatively provide your written feedback via our online form: https://www.bedworks.com.au/contact-us BedWorks Marketing Team

“Excellent. Fast effective communication & delivery. Highly recommended.”

Helpful Report

Hi Marianne Thank you so much for taking the time to give us your kind words! It is great to hear that you had a good experience in Bedworks and are happy with the Slumberzone Ensemble Base. This product is a good value for the money, and it offers you an excellent support with its sturdy and robust structure. We at Bedworks are proud to be a local business specialising in locally custom made timber bed frames for the better quality. For any assistance in future, please do not hesitate to contact us via email, chat or call whichever is convenient for you. We are always excited to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au.

“I brought bed 15/11/18 it was suppose to be next day delivery, it didn't happen. When I rang a few days later asking why I hadn't received it, it was blamed on the driver I did receive it on the 16/11/18, very happy with bed not the service”

Helpful Report

“Great service - quick delivery and happy with product”

Helpful Report

Thank you for your kind words, Alex!

“easy to deal with”

Helpful Report

Thank you for your review, Gibson!

“Very good quality!!”

Helpful Report

Hey Julie Thank you for taking the time to write your kind words.

“Product is not in good quality. We could not fix one drawer of 4 drawers as it is missing nuts. I am forwarding photos to get a replacement. They are good as far as the delivery and online ordering are considered. They need to improve the qualiry of the products.”

Helpful Report

“This transaction was very easy to execute and the service and quality of the bed is excellent.”

Helpful Report

Hi Jensen Thanks for your purchase of Cronulla Bed Frame and taking a time out to leave us such kind words. We are extremely glad to know that you had a great experience choosing a product and service that matched your requirements. Cronulla bed frame is one of our most popular online products known for its raw timber aesthetics. Thanks for your business with Bedworks. Please reach out to us via email, chat or phone if you need any assistance with regards to your purchase. The Bedworks Team

“Easy to navigate website. Great service. Recommend.”

Helpful Report

Hi Dorothy, Thanks for taking a time out to leave us a review. Bedworks team is highly exhilarated to know that you are happy with the product and service provided by us. It's our endeavour to provide the best user-friendly experience to our online customer with ease of choosing the product and service. Thank you once again for purchasing the Domino Mattress with Bedworks and if you need any future assistance with regards to your purchase, feel free to contact us via email, chat or call on our toll-free number. The Bedworks Team

“The customer service was fantastic, unlike other places where I got previous mattresses, they actually made sure they delivered my mattress all the way up the stairs to my bed.”

Helpful Report

Hi Claire Thank you so much for taking the time to write your kind words. And thank you for supporting Bedworks business. The Sleepeezee Slumberzone Allure Plush Mattress you purchased is featuring 5 zoned Tempered Pocketed Coil and high-density foam box construction with zoned cell configuration for optimal postural support. This brand Sleepeezee has over 70 years experience manufacturing handcrafted mattresses which guarantee the good quality We are always excited to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Team

“Easy to use and great service”

Helpful Report

Hi Olivia Thank you so much for your lovely note. We are glad to hear that you are happy with our product and service. We at Bedworks are dedicated providing the best mattress & bedframe in Sydney and we are proud to be a local business offering custom-bed service. Thank you for supporting us. We are always excited to know and share the individual creative visions of our customers like how they are designing their room with bed frames and furniture bought. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au. Thank you again and have a lovely day! The Bedworks Marketing Team

“Great service. Awesome product.”

Helpful Report

Hi Hamish We would like to thanks for your lovely note for sharing your experience in Bed works. A lot of love and hard work in our service and product and we are glad that you love it. As a Sydney base bed shop, we are always dedicating to providing the best mattress&bed with the best price. Just a quick tip, remember to put a mattress protector to your Comfort Zone Memory Foam Pillow Top Mattress keep it fresh and clean :) And you are more than welcome to share your bedroom design to Bedworks in Instagram. Have a brilliant day The Bedworks Marketing Team

“Superb customer service”

Helpful Report

Hi Alberto We can't thank you enough for your kind review of OP Deluxe Pillow Top Mattress and Bedworks service. I notice that you place the order online for our next day delivery product range and we are glad to hear that you are happy with our service. More than anything, we would love to contribute our best foot forward and share superb creative bedroom design with Bedworks product to our customers. You are more than welcome to join us and share your idea in Instagram and @bedworks.com.au Thank you again. The Bedworks Marketing Team

“I placed the order it was delivered on the promised date by very courteous carriers. Seamless! I recommend Bedworks!”

Helpful Report

Hi Cettina! Thank you so much for taking the time to share your Bedworks experience! We appreciate your review and are glad to hear that you are happy with your mattress and our service. More than anything, we would love to contribute its best foot forward and share creative bedroom design to customers. You are more than welcome to join us and share your bedroom design in Instagram and @bedworks.com.au Thanks again for being a loyal customer and writing this awesome review. Should you have any further question please don't hesitate to contact us at 1800 960 298 The Bedworks Marketing Team

“Ordered on 28/8 and still haven’t received beds”

Helpful Report

“Great bed and was delivered so quickly”

Helpful Report

Hi Schariz Thank you for your lovely review. I so appreciate you taking the time to share your experience at Bedworks. More than anything, we want to bring the Sydney bedroom design together to share the fantastic idea for every customer who wants to decor their bedroom. You are more than welcome to share your bedroom design in Instagram and @Bedworks.com.au Thanks again for being a loyal customer and writing this awesome review. Should you have any further question please don't hesitate to contact us at 1800 960 298 The Bedworks Marketing Team

“Excellent shopping experience and mattress was delivered promptly and very happy with service all round.”

Helpful Report

HI Pauline Thank you so much for your kind words. I’m thrilled that you loved the mattress and our service. The Spinal Comfort Innerspring Mattress you purchase is a good product in our everyday good price range. More than anything, we want to bring the Sydney Bedroom design together to share the fantastic idea for every bedroom design. You are more than welcome to share your bedroom design in Instagram and @Bedworks.com.au Thanks again for being a loyal customer and writing this awesome review. Should you have any further question please don't hesitate to contact us at 1800 960 298 The Bedworks Marketing Team

“top service good prices”

Helpful Report

Hi Brett ! Thank you for your lovely review. I so appreciate you taking the time to share your experience at Bedworks here in Sydney. The sleepeezee complete pop up trundle set is known as good value for the money product and an excellent choice for maximizing your space. More than anything, we want to bring the Sydney bedroom design together to share the fantastic idea for every customer who wants to decor their bedroom. You are more than welcome to share your bedroom design in Instagram and @Bedworks.com.au Thanks again for being a loyal customer and writing this awesome review. Should you have any further question please don't hesitate to contact us at 1800 960 298 The Bedworks Marketing Team

“This was a really good experience. Ordering online was painless. At the end of the order I was told 6-8 weeks delivery time, but I actually received the bed in 4 weeks (exceeding expectations). Delivery guys were punctual and helpful. And the bed itself is comfortable. Thanks!”

Helpful Report

Hi Ben Thank you so much for your kind words! We received your email and we are very delighted to hear that you are happy with our service and product. Should you have any further question please don't hesitate to contact us at 1800 870 193. Have a brilliant day and enjoy your sleep :) The Bedworks Marketing Team

bedworks.com.au is rated 4.6 based on 569 reviews