bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 574 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 574 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appalling service and quality of product. I recently purchased a queen mattress bed frame, single mattress ensemble. I am deeply unhappy with the quality of the mattresses provided. My 11 year old son refuses to sleep on his because it is so uncomfortable. The queen is lumpy, very uncomfortable to sleep, sit up reading or sit on the edge of the bed. It moves around under my weight.”

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“Easy ordering process.”

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(Online) -

Thank you for your review, Denis!

“All good no problems delivered on time easy to get along with”

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(Stanmore) -

Thank you for your review, Jean! We are glad to hear that our price and delivery service are delivered to your full satisfaction. Thank you for trusting us and support our business. Enjoy your sleep! Bedworks Team

“Friendly and professional service in-store and on delivery”

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(Stanmore) -

Hi Maggie Thank you for your kind words! We are glad to hear that you had an excellent experience in-store. And it's exciting to know that our product quality and delivery service are delivered to your full satisfaction. Thanks again for supporting our business, and we hope you assist you again soon. Should you have any further bedding needs, don't hesitate to contact us on 1800 940 596. Enjoy your sleep! Bedworks Team

“I love this shop. Everything is good. Service is great. Quality Of the mattress is perfect.”

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(Greenacre) -

Hi Tristan Thank you so much for taking the time to share your feedback with us! We are excited to hear that you had a great experience in Bedworks. What's more, nothing makes us happier to hear that the service and product have been delivered to your full satisfaction! Bedworks aims to provide the best mattresses & beds with the best price to Sydneysiders. And it seems like we are one step closer by fulfilling your mattress need :) Thanks again for supporting our business, and we hope to assist you again soon. Should you have any question, please don't hesitate to contact us on 1800 940 596. Enjoy your sleep Bedworks Team

“Easy and super quick! Would recommend !”

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(Online) -

Hi Jasmine！ Thank you for sharing your feedback with us! We are glad to hear that our delivery service and price give you a unique bedding shopping experience. Bedworks's mission is always to deliver the best mattresses & bed to Sydneysiders. And we are one step closer by making you happy with your order. Thanks again for trusting us and support our business. Enjoy your sleep! Bedworks Team

“Pretty impressed with my purchase and the service. I will be recommending you guys, thank you!”

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(Online) -

Hi Alison Thank you so much for taking the time to share this fantastic feedback. We are glad to hear that our product and service have been delivered to your full satisfaction. We also notice that you are pleased with the price we offered - we are proud of our sale team in providing you a great product with the best price. We hope we are an excellent Sealy mattress provider to you, and we look forward to assisting you again soon. Should you have any question, please don't hesitate to contact us on 1800 940 596 again. Enjoy your sleep Bedworks Team

“From walking into BedWorkorks and receiving the best service and a great range of beds to choose from to the delivery and the drivers update of arrival was outstanding. I only wish other companies took a leave out off this excellent company BedWorks for customer service Thankyou”

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(Greenacre) -

Hi Graham Thank you so much for your kind words. We appreciate you taking the time to share your Bedworks experience with us. Your recognition of our product range & quality is important to us. With that in mind, we will keep working hard to provide the best service, mattresses & beds with the best price. It's been a pleasure to have you as our customer, and we hope to assist you again soon. Should you have any question and further bedding needs, please don't hesitate to contact us on 1800 940 596. Enjoy your sleep! Bedworks Team

“Did what they said. Good quality, speedy delivery. Overall hassle-free and an honest experience (:”

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(Online) -

Hi Khuram Thank you for your kind words. We are glad to hear that our mattress and service have been delivered to your full satisfaction. Your recognition of our product quality is our confidence boost. We will keep working hard to offer the best mattresses & bed frames to Sydneysiders. Enjoy your sleep! Bedworks Team

“Easy ordering..Fast del..driver helpful Driver kept me in touch as to when it will arrive..Highly Recommended ..great Mattress and price too”

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(Online) -

Hi Joseph Thank you so much for the review. We really appreciate you taking the time out to share your experience with us. Your kind words are a super boost for our Bedworks team, and we are more excited than ever to offer premium service and bedding product to Sydneysiders Our delivery service is one of our signature services, and we are proud of our delivery for delivering excellent service again. And we agreed on the spinal comfort mattress - it's a good quality mattress in the price range. Thank you again for choosing Bed works and supporting our business. We hope to assist you again soon. Should you have any further question, please don't hesitate to contact us on 1800 940 59. Enjoy your sleep! Bedworks Team

“The bed is excellent quality and exactly as per my order. The delivery was simple to arrange and they arrived as scheduled. Thanks!”

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(Online) -

Hi Cathy! Thank you so much for taking the time to write us a review. Bedworks team members are really excited to see that our product and service have been delivered to your full satisfaction. What's more, we appreciated that feedback in terms of your sleeping position and touchpoint of purchase. That helps us to improve our service better for all Sydneysiders. We are happy to have you as our customer, and we hope to assist you again soon. Should you have any further bedding needs, please don't hesitate to contact us on 1800 940 596. Enjoy your sleep Bedworks Team

“Really good service”

Helpful Report

Hi Mizna Thank you so much for taking the take to write us a review. We are glad to hear that our service has been delivered to your full satisfaction. We really hope that the mattress suits your need, and you can get great nights of sleep using our product. Thank you again for supporting our business. Should you have any further question, we are more than happy to assist you again. Cheers Bedworks Team-

“Quick delivery, friendly and helpful office and delivery team and very comfortable bed!!!”

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Thank you for your review!

“Online I found it very difficult to complete my order, so I called and had fabulous customer service from the staff on the phone. The delivery however was woeful. I have never had a ruder, more objectionable delivery guy enter my apartment. He said he had had over 30 years experience in the industry. I don’t know what he had been doing in that time because he had no idea, and was incredibly rude to boot. So my experience with Bedworks was neutral. Tricky, really good, then awful.”

Helpful Report

Hi Bronte Thank you for your honest review, and we apologise for any inconvenience. We will forward your experience to our online team and delivery team in order to improve customer experience further. At Bedworks, we aim to offer Sydneysiders the best products with the best service. Thank you for trusting Bedworks and support our business. We certainly hope we can assist you again soon. Should you have any question, please don't hesitate to contact us at 1800 940 596. Cheers Bedworks Team

“I am very happy with my experience shopping with BedWorks. The bed base was delivered in good condition and the delivery guy was peasant and helpful. We were able to assemble the base without any issues and the bed base looks good and provides a firm base for our mattress.”

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“Great product & customer service and plus super fast next day delivery! Very happy!”

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“Delivery has been very smooth. Thank you!”

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“The Best mattress I have ever bought, its sensational , very comfortable and the service from Bedworks is the best ever. 5 star rating”

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Hi Sarantis Thank you so much for your kind words, and thank you for supporting Bedworks business in our Sealy range. Bedworks aims to deliver the best bedroom sleeping essential and customer service and establishes a trusted local store for Sydneysiders. That's why we partnered with Sealy and become an authorised Sealy distributor. Our intro Sealy deal is definitely the best value of money in Sydney. It's been a pleasure to have you as a customer, and we hope to assist you again soon. Should you have any further question or mattress needs, please do not hesitate to give us a call. Enjoy your sleep! Bedworks Team

“Quick, efficient”

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Thank you for your review!

“Having done my order from my hospital bed I was pleasantly surprised when your team arrived to the waiting family member on hand. I was delighted to find when I was discharged from hospital that the beds were all set up”

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bedworks.com.au is rated 4.6 based on 574 reviews