bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 569 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“such great friendly service from Jill through to the delivery guys. love the prices love the store. love the bed.”

Helpful Report

Hey Jane! How 's the Felix mattress feel now? Thank you for your kind review and we just convey your kind word to Jill! We are glad to hear that you are happy with our mattress & bed frame and we are proud of Jill for giving you such a good service. If you have any question please don't hesitate to contact us at social@bedworks.com.au ! Thank you again Jane! Have a brilliant day ! Dean The Bedworks Marketing Team

“Fantastic service. Something was wrong with our new superking mattress, it just didn't feel as firm as the store mattress. Bedworks organised a pickup from the manufacturers to fully test the mattress and correct it. Handled very professionally and quickly. Very happy with the result and it was an easy process.”

Helpful Report

Hey Toni ! Thank you for your kind words! We bring a wealth of industry knowledge and experience to deliver the best customer experience possible. We are glad that you are happy with our mattress & custom-made bed and if you have any question please don't hesitate to contact Bedworks - The original Custom Bed Shop Have a brilliant day ! Dean The Bedworks Marketing Team

“The goods were delivered on time with minimal fuss & obliging delivery men. The product is better than expected.”

Helpful Report

Hey Jo Thank you for your kind words! We are glad you are happy with your Domino plush mattress, and our service! If you have any question please don't hesitate to contact us at social@bedworks.com.au or simply call 02 97906100 Have a nice day ! Dean The Bedworks Marketing Team

“Bad quality and initially gave us queen size parts instead of our king size. Wasted a lot of our time and effort trying to figure out. Instruction booklet is not clear”

Helpful Report

Hi there Nicole, Thank you very much for taking the time in writing this review. We understand your frustrations and would like to offer our sincerest apologies for any inconvenience caused in your last transaction with us. Please know that we have recorded your concern on the instruction booklet and have started taking steps in improving the information in the said booklet. Thank you for bringing this to our attention. Should you have any other questions, concerns or clarifications, please feel free to send us an email at social@bedworks.com.au. We look forward to being of service to you in the future. Best regards, The Bedworks Team

“The staff were really friendly and came on time”

Helpful Report

Hey Mahmoud! Thank you so much for purchasing our Spinal Comfort innerspring mattress in Bedwoks ! We are glad to hear you are happy with our service and hope our mattress gives you better sleep every night! If you have any question please don't hesitate to contact us at social@bedworks.com.au! Have a good day! Dean The Bedworks Marketing Team

“Every step from online purchase to delivery was carried out efficiently. This included prompt response to queries by salesperson at BedWorks”

Helpful Report

Hey Christine! How is your bed base so far ?! We are glad that you are happy with your purchase in Bedworks and thank you for your kind words! And I will convey your kind words to our sales manager Gisele! Have a brilliant day! Dean The Bedworks Marketing Team

“Great!”

Helpful Report

Hey Akshun Kaji Thank you for your mattress purchase in Bedworks If you have any more question about the spinal comfort mattress please don't hesitate to contact us! Have a good day! Dean The Bedworks Marketing Team

“Fantastic”

Helpful Report

Hey Jo Thank you for your kind words! We only stock and sell the finest range of bed frames, mattresses, bedroom furniture, pillows and bedding from Australia’s leading brands. We are glad you are happy with your purchase in Bedworks Thank you again for your purchase Have a good day Jo Dean

“Excellent. Both the custom bedheads made were beautiful”

Helpful Report

Hey Lindy! We are glad to hear that you are happy with the headboard you purchase in Bedworks. Bedworks is always proud of its custom-made furniture and mattress range. And we are also hoping that our customer service gave you a good purchasing experience! Thank you again for choosing Bedworks Have a brilliant day Dean The Bedworks Marketing Team

“Good value, good quality, will keep using.”

Helpful Report

Hey Neil Thank you for your kind words! Bedworks is proud of our mattress/bed frame product range and best prices. We hope our customer service gave you a good purchasing experience. If you have any question please don't hesitate to contact us at social@beworks.com.au or simply call 02 95171711. Have a brilliant day! Dean The Bedworks Marketing Team

“Like the end product”

Helpful Report

Hey Greg! We are glad that you are happy with our purchase and thank you for your kind words! If you have any question with the bed frame or you need more option in pine or tasmania oak just contact us ! Have an awesome day! Dean The Bedworks Marketing Team

“Our Bed is beautiful and luxurious and ordering it online was seamless. I ordered custom fabric and there was no issues. Prompt delivery. Thank you!”

Helpful Report

Hey Asgari We are glad to hear you are happy with your purchase. Bedworks is always dedicated to providing the best Custom-Made furniture with the best price. We hope our service gave you a good experience at the same time! Thank you again for choosing Bedworks - The Original Custom Bed Shop Dean The Bedworks Marketing Team

“Great service and quick delivery”

Helpful Report

Hey Fowler Thank you for your kind words! We are glad to hear that you are happy with your purchase in Bedworks. I am sure our comfort plus pocket spring mattress is the good value for the money. And if you have any question about the Soho Timber bed Frame or comfort plus mattress please don't hesitate to contact social@bedworks.com.au or simply call us at 02 95171711 Have a brilliant day ! Dean The Bedworks Marketing Team

“Easy to navigate website. Excellent customer service and updates on your order once paid. On time delivery. Receive my order next day of purchase. Thanks Bedworks”

Helpful Report

Hey Boamah Thank you for your kind words! We are always dedicated to improving our website user experience to make sure this the best mattress&bed website where the customer can find the best products that have good value for the money. In the meantime, bedworks will constantly improve customer service. Thank you again for your review! Have a brilliant day Boamah! Dean The Bedworks Marketing Team

“Pretty good”

Helpful Report

Thanks Burger :) Have a brilliant day ~ Dean Bedworks Marketing Team

“Very Good”

Helpful Report

Hey Zofia !! Thank you so much for your kind words!! Not only are we dedicated to great customer service but we are passionate about providing our customers with top quality beds and bedroom furniture at remarkably low prices We are glad you are happy with your purchase in Bedworks !! Dean Bedworks Marketing Team

“A great company to deal with. We're very happy with our products. Good customer service.”

Helpful Report

Hey Julie! Thank you for your kind review! We are glad you are happy with your purchase in Bedworks. If you have any question please don't hesitate to contact us at social@bedworks.com.au or call us 02 95171711 Have a brilliant day !!! Dean The Bedworks Marketing Team

“Everything was perfect thanks”

Helpful Report

Hi Maggie, Thank you very much for your kind words. We look forward to serving you again in the near future. Best regards, The Original Custom Bed Shop The BedWorks Team

“Awesome bed and customer service”

Helpful Report

Hey Caitlin ! Thank you very much for your kind words. We only stock and sell the finest range of bed frames, mattresses, bedroom furniture, pillows and bedding from Australia’s leading brands. And we are glad that you are happy with your purchase in Bedworks We look forward to serving you again in the near future. Best regards, The BedWorks Team

“Very easy to follow and excellent choice”

Helpful Report

Hey Louise ! Thank you for the review! Not only are we dedicated to great customer service but we are passionate about providing our customers with top quality beds and bedroom furniture at remarkably low prices We are so glad that you are happy with your purchase in Bedworks ! We look forward to serving you again in the near future. Best regards, The BedWorks Team

bedworks.com.au is rated 4.6 based on 569 reviews