bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 569 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and innovative products”

Helpful Report

(Stanmore) -

“Great customer service and a great mattress at a reasonable price.”

Helpful Report

(Greenacre) -

Hi Gina Thank you so much for taking the time to share with us your sleeping experience and your feedback on your purchase. We are so glad to hear that the mattress has been delivered to your full satisfaction, and it's good to know that the mattress you ordered is good for "all over sleeper". It's a pleasure to have you as our customer and we hope to assist you again soon. Should you have any further bedding needs, please don't hesitate to contact us on 1800 940 596. Enjoy your sleep Bedworks Team

“Would have given 5 stars but I had to chase Bedworks for a delivery update after a week ... it was then delivered the next day.”

Helpful Report

(Online) -

Hi there Thank you for sharing your shopping experience with Bedworks, and we are glad to hear that your overall experience is pleasant. However, please accept our apology in terms of the delivery update delay. We are currently manually updating the inventory status, and sometimes the mattress supplier will post the delay to us, hence the update to the customer. We certainly will look for a better solution and increase the frequency in the order review. And thank you for pointing this issue to us. Should you have any further question, please don't hesitate to contact us again :) Enjoy your sleep Bedworks Team

“Very good quality and service. Will recommend to friends”

Helpful Report

(Stanmore) -

Hi Alfred Thank you so much for sharing your experience with us. We are glad to hear that our products have been delivered to your full satisfaction.

“Helpful in showroom. Price reasonable. Delivery on time. One negative - it wasn't packaged as agreed at point of sale to protect it while in storage for four months.”

Helpful Report

(Greenacre) -

Hi John Thank you for your review！ We are glad to hear that our in-store assistant, product prices and the delivery service were enormously helpful for your purchase. Our custom-made product is delivered to our warehouse fully packaged, and Bedworks always removed the package to personally check an see if the product are intact and in good shape. After that, we will deliver the product with a wrapped blanket to the customer address. That's why the bed frame you saw has no package but rest assured, your product is well-protected. Thank you again for telling us your concerns and allow us to explain our way of item maintenance. We will keep improving our service for the future customer :) Enjoy your sleep Bedworks Team

“Beds perfect! Delivery guys were also lovely and so helpful.”

Helpful Report

(Stanmore) -

Thank you for your kind words, Sally! It always feels good to hear a happy customer sharing his/her shopping experience at Bedworks. And it's delighted to hear that our products have been delivered to your full satisfaction. We will keep on the good work and serve better to Sydneysiders. It's a pleasure to have you as our customer, and we hope to assist you again soon. Don't hesitate to contact us back if you have any further bedding needs. Enjoy your sleep Bedworks Team

“Great service”

Helpful Report

(Online) -

Thank you for your review, Jonathan!

“I love this bed frame and mattress very much. Very good quality and professional customer service. The delivery people were fast and nice as well. I will highly recommend to my friends.”

bedworks.com.au 5 star review on 29th February 2020

Helpful Report

(Online) -

“Excellent service all around. I stuffed up my order accidentally but the lovely manageress sorted that out quickly plus other queries I had. The courier picked up a mistake with the delivery, notified me, offered me a "loaner", & kept in touch. Kim”

Helpful Report

(Stanmore) -

Hi Kim Thank you so much for taking the time to share with us your Bedworks shopping experience. It's exciting to hear that our staff were able to help you to solve your order issue and deliver the solution to you. Bedworks aims to offer Sydneysiders an extra mile bedding service along with the best quality of the product. It's good to hear that our staff fulfil this value to you. Enjoy your sleep! Bedworks Team

“Highly recommend this store. Amazing service and quality products. I ordered my king mattress at 3.15 on a Thursday. At 5pm, I had a call asking when I would like delivery. It was booked in for next day. I received the promised phone call advising an approx time. Delivery arrived at 9.15am Friday, and at the stated time. Delivery driver was friendly and professional, as was all staff I dealt with. Mattress was as advertised and of high quality. We love it. We have already recommended to our friends and family and shared your details on our Facebook page. Thank you!”

Helpful Report

Thank you for your review, Lisa!

“I loved the large range of sofa beds to choose from with very short lead times. Perfect for when visitors arrive. Service was great at the store and the delivery guys were very nice too. It would have been good to have a delivery service to build the sofa and have the box taken away. I would have happily paid for that service.”

Helpful Report

(Stanmore) -

“Very happy with the product and service. Delivery was fast and friendly. Too easy”

Helpful Report

(Online) -

Thank you for your review, Nicole!

“Beautiful low to ground bed for our son, solid construction and quality upholstery. Great service and delivery”

Helpful Report

(Online) -

Thank you for your review, Melissa!

“Don’t pay for the rubbish / packaging removal There is none. Otherwise it’s a Well made, lovely bed and the delivery guy is very helpful.”

Helpful Report

(Online) -

“Great service - couldn’t be happier with my ensemble!”

Helpful Report

(Online) -

“Appalling service and quality of product. I recently purchased a queen mattress bed frame, single mattress ensemble. I am deeply unhappy with the quality of the mattresses provided. My 11 year old son refuses to sleep on his because it is so uncomfortable. The queen is lumpy, very uncomfortable to sleep, sit up reading or sit on the edge of the bed. It moves around under my weight.”

Helpful Report

“Easy ordering process.”

Helpful Report

(Online) -

Thank you for your review, Denis!

“All good no problems delivered on time easy to get along with”

Helpful Report

(Stanmore) -

Thank you for your review, Jean! We are glad to hear that our price and delivery service are delivered to your full satisfaction. Thank you for trusting us and support our business. Enjoy your sleep! Bedworks Team

“Friendly and professional service in-store and on delivery”

Helpful Report

(Stanmore) -

Hi Maggie Thank you for your kind words! We are glad to hear that you had an excellent experience in-store. And it's exciting to know that our product quality and delivery service are delivered to your full satisfaction. Thanks again for supporting our business, and we hope you assist you again soon. Should you have any further bedding needs, don't hesitate to contact us on 1800 940 596. Enjoy your sleep! Bedworks Team

“I love this shop. Everything is good. Service is great. Quality Of the mattress is perfect.”

Helpful Report

(Greenacre) -

Hi Tristan Thank you so much for taking the time to share your feedback with us! We are excited to hear that you had a great experience in Bedworks. What's more, nothing makes us happier to hear that the service and product have been delivered to your full satisfaction! Bedworks aims to provide the best mattresses & beds with the best price to Sydneysiders. And it seems like we are one step closer by fulfilling your mattress need :) Thanks again for supporting our business, and we hope to assist you again soon. Should you have any question, please don't hesitate to contact us on 1800 940 596. Enjoy your sleep Bedworks Team

bedworks.com.au is rated 4.6 based on 569 reviews