bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 574 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 574 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, delivered on time and much cheaper than the in store price.”

Helpful Report

Hi Alicia Thank you for choosing Bedworks and purchasing Sleepeezee Slumberzone Allure mattress. And thank you for taking your time leave us this good review. Should you have any question please don't hesitate to email social@bedworks.com.au or simply call 02 95171711. Have a nice day ! Dean The Bedworks Marketing Team

“Website functions. Shane at choullora store is wonderful and professional salesman. I tried to purchase at the Petersham store but was disappointed with the lack of knowledge and service so I tried the chullora store. 100% better shopping experience. So good I have brought 3 beds fir my family over the last 4 years”

Helpful Report

Hi Chantell! Thank you for your kind words! We 've conveyed your review to Shane and we are glad that you are happy with your purchase and our service. Thank you for choosing Bedworks product Comfort sleep posture indulgence latex mattress. Should you have any question please don't hesitate to call to our warehouse ask for Shane or send an email to social@bedworks.com.au Have a brilliant weekend! Dean The Bedworks Marketing Team

“Brilliant service. So great to order and have the job done next day.”

Helpful Report

Hi Naomi Thank you for taking the time to leave us your kind words. We are glad you are happy with your purchase of Slumberzone illusion firm mattress & bed base. And it's good to hear that our service gave you a good shopping experience. I notice that it's been almost two weeks since you received the products. May I ask how do you feel about the mattress and the bed base? Do you mind leaving us some product review to improve our service ? Anyway thank you for choosing Bedworks and hope we can serve you next time ! Have a wonderful weekend! Dean The Bedworks Marketing Team

“Reliable, helpful, fantastic service. Turned up when they said they would, did what they said they would do. Refreshing change!!”

Helpful Report

Hi Jenny! THANK YOU VERY MUCH! It was our pleasure to have you as a customer and thank you for your kind words! We are glad that you are happy with your comfort zone innerspring memory foam mattress. Should you have any question please don't hesitate to contact social@bedworks.com.au or call 02 95171711. Have a wonderful weekend! Dean The Bedworks Marketing Team

“Great service!”

Helpful Report

Hi Krista Thank you for your kind words on the Friday ! A joy for our teams. We are glad that you are happy with your purchase of comfort zone innerspring mattress and Bachelor bed base. And We are proud of our staff gave you a good shopping experience! Should you have any question please don't hesitate to contact social@bedworks.com.au or call 02 95171711. Have a brilliant weekend! Dean The Bedworks Marketing Team

“Very efficient next day delivery. I ordered on Sunday and had my order arrive 1pm Monday. My special instructions were also followed to the letter by the delivery driver, who communicated with me well”

Helpful Report

Hi Jon Thank you for choosing Bedworks and purchased our Spinal Comfort Mattress. And We are glad that you are happy with our service. I notice that you have received the item on Monday and hope you enjoy our product ! Should you have any question please don't hesitate to contact us at social@bedworks.com.au or call 1800 986 519. Have a brilliant day! Dean The Bedworks Marketing Team

“Cool website”

Helpful Report

Hi Catherine ! Thank you for your kind words! Simple but clear! And Thank you for choosing Bedworks purchasing Nirvana Custom Timber Bed Base. Good choice ! I notice that your order has been fulfilled and if you have any question please don't hesitate to contact us at social@bedworks.com.au or call us at 1800 940 918. Have a good day ! Dean The Bedworks Marketing Team

“Great service and delivery!”

Helpful Report

Hi Gary Thank you for your kind words! And thank you for choosing Bedworks and purchase Comfort Sleep Chiro Posture Pocket Spring Medium Mattress. I notice that your order has been delivered. Hope you enjoy your mattress and if you have any question please don't hesitate to contact us at social@bedworks.com.au or just call us at 1800 940 918 Have a brilliant day ! Dean The Bedworks Marketing Team

“I found my dealings with bedworks.com very easy. I rang the staff a couple of times to confirm my order and to check on delivery. Staff were friendly and efficient. The delivery men also went above a beyond.”

Helpful Report

Hi Jane! Thank you for purchasing Stacey 2 drawers bed base in Bedworks! And we appreciated the review! If you have any further question please don't hesitate to contact us at social@bedworks.com.au or simply call us. Have a brilliant day! Dean The Bedworks Mareting Team

“rose bay shop only had single beds, needed a queen bed which we finally got, head office of company very good”

Helpful Report

Hi Edith Thank you for leaving us your review. Bedworks only has two stores at the moment - Stanmore showroom and Greenacre warehouse. I think you were confused between Bedsonline and Bedworks ? I notice that the comfort zone innerspring mattress and your queen size base have been delivered. Is there any problem with the product that caused this 3-star rating? Anyway we are welcome any suggestion. Have a brilliant day! Dean The Bedworks Marketing Team

“Excellent service”

Helpful Report

Hi Behn Thank you for choosing Bedworks and your purchase for Cubed 140 Deluxe SofaBed - our Danish design innovationliving range. And thank you for leaving us your kind words. I noticed that the item has been delivered so if you have any question please don't hesitate to contact us at social@bedworks.com.au or simply call 02 95171711 Have a brilliant day ! Dean The Bedworks Marketing Team

“Excellent, great price, next day delivery for the bed I wanted. The delivery/assembly guys were great - friendly and assembled the bed perfectly and quickly. Love the bed.”

Helpful Report

Hi Carlota Thank you so much for choosing Bedworks and purchase our awesome Zuzuni Upholstered Slats Bed with Drawer. Great Choice! And we are proud of our product & price and we are glad that our service gave you a great purchase experience. If you have any question please don't hesitate to contact social@bedworks.com.au or simply call 02 95171711 Thank you again for your kind words! Have a brilliant day! Dean The Bedworks Marketing Team

“The sales people at head office were great to deal with. Unfortunately I cant say the same about the sales woman at the stanmore store. She had zero customer service skills.”

Helpful Report

Hi Kate This is Dean of Bedworks Marketing Team and first I would like to thank you for your review and the purchase of Slumberzone Illusion Plush Mattress. Great choice! In the meantime, I am glad our sales rep gave you a great shopping experience and please accept our apology for the unpleasant experience you had with one of our salespeople. I have updated this feedback to our sales team and we will continue improving our customer service! Thank you again for choosing Bedworks. If you have any question please don't hesitate to contact us at social@bedworks.com.au or simply call 02 95171711. Have a brilliant day! Dean The Bedworks Marketing Team

“Good price and product.”

Helpful Report

Hi Matthew Oh thank you ! Hope you enjoy your bunk bed and thank you again for choosing Bedworks ! Have a brilliant day! Dean The Bedworks Marketing Team

“Great value, discounts are real, verified by same product at different store (Fantastic Furniture). Very easy to deal with and very helpful staff at warehouse.”

Helpful Report

Hey Peter thank you for your kind words! Bedworks is always proud of its products and price range. And we hope our service gave you a good mattress purchase experience. Have a brilliant day Peter? Dean The Bedworks Marketing Team

“Fast delivery and very responsive staff”

Helpful Report

Hi Taylor ! Thank you for your kinds words. We are glad that you are happy with your Ensemble Base purchase in Bedworks and hope our Next Day Delivery service gave you a good shopping experience. Wish you better sleep every day :) If you have any more question please don't hesitate to contact us at social@bedworks.com.au or simply call 02 95171711 Have a brilliant day! Dean The Bedworks Marketing Team

“High quality products and great service”

Helpful Report

Hi George We appreciated your patience and gave us a good review. We are glad that you are happy with your mattress purchase in Bedworks. Our Domino Voyager has 10 years warranty and if you have any question please don't hesitate to contact us at social@bedworks.com.au or simply call 02 95171711 Thank you for choosing Bedworks Dean The Bedworks Marketing Team

“Love my bed base! Great quality product.”

Helpful Report

Hey Natalie ! Thank you for your kind words for our stacey 4 drawer bed base !! We are always proud of our custom-made bed and mattress products! and we are glad that you are happy with your purchase in Bedworks! Have a brilliant day !! Dean The Bedworks Marketing Team

“I don't use the website much as I just email my order request. Thanks Reenu”

Helpful Report

Thanks Chand ~ We are also taking our old-fashion way orders seriously and provide our best service ! Thank you for your purchase! Dean

“Good but can be improved”

Helpful Report

Hey Peter ! Thank you for purchasing our Comfort Zone Memory Foam Pillow Top Mattress & Yarra Timber Storage Bed Frame Is there anything we need to improve ?? We are more than happy to hear from you! Just contact social@bedworks.com.au or simply call 02 95171711 and find Dean! Thank you again for your purchase! Have a brilliant day ! Dean The Bedworks Marketing Team

bedworks.com.au is rated 4.6 based on 574 reviews