bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 574 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 574 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase happy with. The outright rudeness of staff and delivery driver absolutely disgusting . I would be absolutely disgraced if I were the owner and knew the rudeness of the staff. Would not recommend if you want good or even ok customer service”

Helpful Report

(Online) -

Hi Sandra, Thank you so much for reaching out to us. We always aim to deliver great service and high quality products, so we’re sorry to hear about your experience. I will be certain to pass this feedback onto the relevant individuals for review to further improve the Bedworks experience. Sincerely,  Bedworks Team

“This is a very firm plush mattress. I've had to purchase a memory form mattress topper as it was, after 1 month too hard and I had sore back and shoulders, as a side sleeper”

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(Online) -

“I ordered my mattress online. It was easy to navigate and to find exactly what I was looking for.”

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(Online) -

Hi Jacqueline, Thank you for the glowing review, we really do appreciate it. Regards, Bedworks

“Excellent service, quality and price.”

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(Online) -

Thank you so much for your review, Kay! We will keep up the good work! Regards, Bedworks Team

“Very quick and prompt online purchase and service. Beds and mattresses delivered within 7 days of order.”

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(Online) -

Hi Kate & Liam, Thank you so much for sharing the fantastic service you received from our wonderful team members. Regards, Bedworks Team

“Easy to order and good company to deal with. Delivery took quite a while but that’s probably due to the Covid situation. Delivery people were very helpful and our bed is fabulous! Very happy. Thank you”

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(Online) -

Hi Gail, Thank you so much for sharing the fantastic service you received from our wonderful team members. Regards, Bedworks Team

“Great prices on products and delivery was complimentary on a Saturday, to the front of the house”

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Hi Leon, Thank you so much for sharing this lovely feedback. We will keep up the good work! Regards, Bedworks Team

“The whole process was efficient, prompt & great value for money. Would highly recommend Bedworks.”

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Hi Kim, thank you for the glowing review, we really do appreciate it. Regards, Bedworks

“We modified existing bed model to suit our specific bedroom requirements - finished product was of very good quality and consistent with requested dimensions - very happy with end result.”

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Thank you so much for sharing this lovely feedback, James. We will keep up the good work! Regards, Bedworks Team

“Exceeded expectations! Excellent service, quick delivery! Thanks”

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Thank you so much for sharing this lovely feedback, Natalie. We will keep up the good work! Regards, Bedworks Team

“Very comfy as a sofa, haven't slept on it yet.”

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“I love bedworks. Amazing products you guys. Now all my bedrooms have a bedwork. Except one (which I'm working on). Thank you so much”

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Hi May, Thank you for the glowing review, we really do appreciate it. We will keep up the good work! Regards, Bedworks Team

“Quality product, bed is solidly built, customer service was top notch. Highly Recommend.”

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Thank you so much for sharing this lovely feedback, Scott. We really do appreciate it. We will keep up the good work! Regards, Bedworks Team

“Really great service. Their was a faulty bolt but the store got in touch with the supplier asap and I had it in my hands in 2 days. Extremely impressed and happy with this store. Really appreciate it and thankyou so much.”

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Hi Annie, thank you for the glowing review, we really do appreciate it. We will keep up the good work! Regards, Bedworks Team

“This mattress is amazing!! Great value for money. Would highly recommend.”

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Hi Maria, Thank you so much for sharing this lovely feedback. We will keep up the good work! We are so glad to hear that your mattress met your expectations! Regards, Bedworks Team

“Fantastic looking product. Booked deluxe delivery and it was worth it. Delivered, assembled and packaging taken away”

Helpful Report

Hi Daryn, Thank you so much for sharing the fantastic service you received from our wonderful team members. We will keep up the good work! Regards, Bedworks Team

“The product is excellent, but the process of delivery to Melbourne was somewhat chaotic. Our order was confirmed. We were advised it would be delivered the following week and we would be contacted with details early in the week. After no contact was made, we emailed and were told delivery had been delayed to the following week. However, it then arrived the next day! We emailed Bedworks to tell them it had arrived and received a reply email confirming it would arrive the following week?!? .... well we got it and it's great.”

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“Beautiful and sturdy”

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Thank you for your review, Lyndall! We will keep up the good work! Regards, The Bedworks Team

“Very happy with my purchase”

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Hi Debbie, thank you for the glowing review, we really do appreciate it. Regards, The Bedworks Team

“Good product and service. Delivery was very fast and excellently done by the two young men.”

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Hi Tony, thank you for the glowing review, we will keep up the good work! Regards, The Bedworks Team

bedworks.com.au is rated 4.6 based on 574 reviews