bedworks.com.au Reviews

Name: bedworks.com.au
Address: Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048, Sydney
Rating: 4.57

4.6 Rating 569 Reviews

90 %

of reviewers recommend bedworks.com.au

4.6

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About bedworks.com.au:

A simple and consistent formula helped us become a trusted name for Sydney’s bed buying clientele – always offer the highest quality beds and bedroom furniture at the lowest prices. Our commitment to this goes so far, in fact, as to offer a best price guarantee on all our products! We have established premium relationships with the best bedroom furnishing suppliers and can always offer the best prices on their products. On top of this, we routinely offer free delivery and slash prices on select products and services by up to 30% in our seasonal promotions. We realise that buying beds, mattresses and bedroom furnishings is quite an investment in time and care, and we are dedicated to making it as affordable for you as possible. Choose your next bed at BEDWORKS!

Visit Website

Phone:

1800 940 596

Email:

social@bedworks.com.au

Location:

Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048,
Stanmore Store: 22-28 Parramatta Rd, Stanmore, 2048
Sydney
2048

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bedworks.com.au 5 star review on 13th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good.”

Helpful Report

Hi Deb ! Thank you so much for taking the time to leave us your review. We are really glad that you are happy with our Kouta Upholstered Slats Bed Frame and our price! Should you have any further concern or question. please don't hesitate to contact social@bedworks.com.au or simply call 1800 870 193! Have a brilliant day Deb ! Dean The Bedworks Marketing Team

“Excellent product - very happy. disappointed in the way the delivery date was communicated. Had to initiate it and couldnt understand the explanation. I am just a simple soul.”

Helpful Report

Hi Kerrie! Thank you so much for your review?And it's hilarious ???? I would like to offer my sincerest apologies for this less than ideal experience you had at Bedworks.We are glad that you are happy with the product and Spinal Comfort Innerspring Mattress is always our best value mattress and def will never let you down. In the meantime, Please just allow me to explain a bit about our delivery regarding your order: 1.In order to secure our customer transaction. We need to make sure it's the cardholder using the card to make the purchase. 2.As long as you agree to be present with your photo ID and card. We are good to go to arrange delivery. 3.We do 6 days delivery in a week (not Sunday). And usually the item will be delivered in the afternoon. I am not sure what situation you encountered but rest assure we will try our best to improve our user experience in the future! But you are more than welcome send over your experience to help us ! Should you have any further question please don't hesitate to contact social@bedworks.com.au. I am here to help :) Have a brilliant day ! Dean The Bedworks Marketing Team

“I wouldn't normally take time to fill in this questionnaire but I was actually extremely impressed by Bedworks. Firstly, I ordered the bed and they rang me within a matter of hours wanting to deliver it the next day. As it happened, this was a bit too soon for me so they arranged it to a week later. They promised to call me between 4-5pm the day beforehand to give me an estimated time. They did exactly that (rare nowadays!) and delivered on time. Even better, I had added 'assembly' to my order, thinking maybe it came flat packed. However, the chap on the phone was very honest and told me all I had to do was screw in the legs. He immediately refunded that assembly fee as we decided it was not needed. I was most grateful for this kindness.”

Helpful Report

“I don't even have my bed yet. Stop asking me or a review!”

Helpful Report

“Great and easy way to order a new mattress. We got online, ordered the mattresses for the kids and drove out to pick it up from the warehouse. Simple and easy! Thanks.”

Helpful Report

HI Elaine Thank you so much for your kind words! And thank you for leaving a review for our product Spinal Comfort Innerspring Mattress as well. We are glad that you were happy with our product and service! Should you have any further question please don't hesitate to contact us at social@bedworks.com.au or simply call 1800 940 596 Have a brilliant day Elaine ! Dean The Bedworks Marketing Team

“My order was processed very quickly and delivered very quickly even accommodating my request to be delivered as the last delivery of the day so I can be home to receive it.”

Helpful Report

Hi Michael Thank you so much for your kind words. Bedworks' goal is to provide the best service and product to every customer. And we are glad that you are happy with our service. Should you have further question please don't hesitate to contact social@bedworks.com.au or simply call 1800 985 490 Thank you and have a wonderful day Dean The Bedworks Marketing Team

“No issues from order to delivery. Driver contacted me in advance and delivered at the advised time. Delivered within a few days.”

Helpful Report

“VERY PROFESSIONAL AND HELPFULL, AND DELIVERED ON TIME BY A COUPLE OF NICE GUYS WITH A SMILE.”

Helpful Report

Hi Angela Thank you for your kind words! We are so excited you are happy with our service and products! King Koil Brighton Mattress is always popular with our customers by its comfort quilt and AeroLatex tech. Good choice! Should you have any further question please don't hesitate to contact us at social@bedworks.com.au or simply call 1800 941 129 Have a Brilliant Day! Dean The Bedworks Marketing Team

“Easy ordering process, friendly and efficient delivery. One quirk is that for weekend orders, 'next day delivery' means delivery on Tuesday.”

Helpful Report

“Excellent Service, Best Quality, On-time delivery......”

Helpful Report

Hi Kalyan Thank you for your kind words. And Thank you for shopping with us. Should you have any question please don't hesitate to contact us ! Have a brilliant day! Dean The Bedworks Marketing Team

“Great service!”

Helpful Report

Hi Hugo ! Thank you for your kind words and we really appreciate that you took the time to leave us your review. Bronte Gas Lift Storage Queen Bed Frame is coming from one of our great Australia supplier and the large storage space and excellent fabric are always our customer's favorite features. Should you have any further question. Please don't hesitate to contact us at social@bedworks.com.au or simply call us at 1800 934 538 Thank you again for choosing Bedworks ! Have a wonderful day! Dean The Bedworks Marketing Team

“Easy to navigate in the site and clear information.”

Helpful Report

Hi Angelo Thank you so much taking the time and leave us your kind words and all the product review! We really appreciate it and we are excited to hear that you and your mom are happy with our service and product! Should you have any further question please don't hesitate to contact us at social@bedworks.com.au or simply call us at 1800 941 055 Have a brilliant day ! Dean The Bedworks Marketing Team

“Good service , next day delivery and good product”

Helpful Report

Hi Mark ? Thank you for taking the time to leave us your kind words and we are glad that you are happy with our service and product. On Behalf of Bedworks Team, I would like to thank you for your cooperation helping us to fulfill our next day delivery service.And Good choice on Comfort Sleep Chiro Posture Pocket Spring Mattress Should you have any further question please don't hesitate to contact us at social@bedworks.com.au or call us at 1800 961 949 Have a brilliant day ! Dean The Bedworks Marketing Team

“Great service. Delivery next day”

Helpful Report

Hi Joy ! Thank you so much for your kind words! And thank you for taking your time leaving us site review and product review. We are glad that you are happy with our service and product and Comfort Zone Memory Foam Pillow Top Mattress is always our hot-sale and considered good value for the money, Should you have any question please don't hesitate to contact us at social@bedworks.com.au or simply call us at 1800 960 298 Have a brilliant day ! Dean The Bedworks Marketing Team

“Once again the guys were great. Always cheerful. Bed was delivered here 15mnths ago and die to revent fire had to purchasr one again. On borh occasions service and products grest. Ingrid (Hornsby)”

Helpful Report

Hi Ingrid! Thank you for your kind words. We are glad that you are happy with our service and product. And thank you for trusting us and returning make the second purchase. Our Slumberzone Ensemble Base is always considering as good value for the money. Good Choice! Should you have any question please don't hesitate to contact us at social@bedworks.com.au or call us at 1800 914 187 Have a brilliant day ! Dean The Bedworks Marketing Team

“I love the website! it's very comprehensive. Many models and options to choose from!”

Helpful Report

Hi Ramon Thank you for ordering our fabric. We have a wide range of fabric options including Warwick, Zapel and leather. Should you have any question please don't hesitate to contact us at social@bedworks.com.au Have a brilliant day! Dean The Bedworks Marketing Team

“Everything (ordering, products & delivery) was excellent. Just have a complain about the chat & customer service. It was all good except that when I requested to email me the delivery time confirmation, they abruptly stopped responding. I had to call the next day and I still didn't get the email, I had to call again and only then it was resolved by a different guy right away.”

Helpful Report

Hi Samvit Thank you for much for leaving us this good review. We are so glad that you are happy for our Spinal Comfort Innerspring Mattress and our service. Here on behalf of Bedworks team I am sorry for the delay response. Sometimes our Bedworks members are too busy so they might forget a thing or two. We have also started an investigation to see which of our processes needs to be improved to prevent this experience from happening again. Meanwhile, should have any questions, clarifications or concerns, please feel free to contact us at social@bedworks.com.au at your latest convenience. We hope to be able to be of service to you again in the near future. Sincerely, Dean The Bedworks Team

“Very easy to use. The delivery was done so quickly. The two delivery persons were efficient and friendly. I would not hesitate to recommend Bedworks to anyone looking for a good product, at a very reasonable price. Thank you Maggie”

Helpful Report

HI Maggie! Thank you so much for your kind words! And we are excited that you are happy with our service and product. Thank you for choosing Bedworks purchasing Slumberzone Ensemble Base. In the meantime, May I ask you to leave a product review to our Ensemble Base as well? Should you have any question please don't hesitate to contact us at social@bedworks.com.au or simply call us 1800 986 519 Have a brilliant day! Dean The Bedworks Marketing Team

“Good service, keeps you updated”

Helpful Report

Hi Ann Thank you for much for your kind words. We are glad that you are happy with our service. I notice that you ask for the item to be delivered on 22nd Feb. May I resend you another product review once you get the product ? Thank you so much ! Have a brilliant day ! Dean The Bedworks Marketing Team

“I love the customer service before the order also during the order processing!!! The mattress looked better in real than in pic!!! Great”

Helpful Report

Hi Suprita Thank you so much taking the time give us your kind words! We are glad that you are happy with our service and product. The Domino Essentials Voyager Plush Mattress has its Conforma Coil Support System which will give you a great support. And Comfort Sleep Chiro Zone Gold Pillow Top Mattress is always one of our popular products as it's good value for the money. Good Choices! Thank you again for choosing Bedworks and hope we can serve you in the future again Have a brilliant day ! Dean The Bedworks Marketing Team

bedworks.com.au is rated 4.6 based on 569 reviews